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Hallmark Hotel Croydon Aerodrome

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524 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Croydon Aerodrome
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Showing 512: English reviews
London, United Kingdom
Reviewed 3 weeks ago

Fantastic service and facilities. A huge thanks to Kash and Jag who were absolutely amazing. It was my boys party and went very smoothly. Kash was extremely helpful and supportive throughout the event. It was great as theres plenty of free parking for the guests, very spacious and beautiful rooms and last but not least fantastic staff. Cant recommend them...

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Helpful?
Thank seemaraza21
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the amazing feedback! Great to learn that you enjoyed your visit!

Reviewed 4 weeks ago via mobile

Good place to stay. I stayed here for two weeks. The first week was good, however on my second week I felt that certain staff were not giving good customer service. There were a couple of issues one took two days to resolve but I had to keep asking when it would be resolved The other was that if you...

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Helpful?
Thank Teresa L
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for taking the time to give us your helpful feedback. We will certainly look into this and hopefully you will see an improvement on your next visit.

Reviewed 5 weeks ago via mobile

I have one complaint - the basin in our en suite drained too slowly .... that's it! This was the hotel I stayed at the night before my wedding 20yrs ago. We decided to stay here for my birthday party with the family. The staff on reception were SO friendly (& I hadn't mentioned it was my birthday) Throughout our...

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Helpful?
Thank Smeesue
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic review, it is great to learn that you enjoyed your visit with us! Hopefully we will see you again and again in the future.

United Kingdom
Reviewed 30 October 2016

It was my third stay here, as I always use this hotel as a base while exploring London for a few days. Staff on arrival and throughout my stay was very welcoming and professional. The reception and the bar area is smartly presented and has got a nice atmosphere. Our room was nicely furbished, adequate sized, and spotless. Even though...

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Helpful?
Thank T K
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review, fantastic to learn you enjoyed your visit. Hopefully you will come back to us again.

Torquay, United Kingdom
Reviewed 30 October 2016 via mobile

Just returned from a 2 night family stay. Hotel okay, room okay (some cleanliness issues) but overall okay. Bad points.....very very noisy if you have a front facing room! We left phone charger in room on departure, made 2 calls back to hotel to investigate and forward on to us, both times receptionist said she would call me back but...

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Helpful?
Thank ian h
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your feedback, it is helpful to learn where we can improve. I am sorry that you faced some challenges and I assure you we will act on your comments and improve in the future.

St. Helens
Reviewed 27 October 2016

From the outside, this is a lovely hotel building, looks fab! Some staff are good but most of them have not been trained to do their job. Even though I requested a quite room, as you can see from my picture, this was not the case and the room was very noisey due to heavy traffic night and day. That...

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Helpful?
Thank coolkitty
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

A shame that you did not enjoy many aspects of your stay with us and I sincerely apologise for where we have fallen short of your expectations and our own standards.

Reviewed 24 October 2016 via mobile

I stayed at this hotel for 4 weeks from September to October 2016 and i was truly amazed. The rooms are more than comfortable, the food is lovely but more than anything the staff are simply amazing. They bent over backwards for us and treated us like royalty! We was a group of 7 Openreach engineers and i honestly felt...

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Helpful?
Thank Chris B
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you Chris for taking the time to leave us this fantastic feedback. It is great to learn that you are enjoying your visits with us! Hope you will be back soon.

Croydon, United Kingdom
Reviewed 22 October 2016 via mobile

I stay at the Hallmark hotel in Croydon quite often for work and for leisure the staff are very accommodating. Hari is very friendly and goes out of his to make sure you have a nice stay and to make sure you feel at home. Thanks Hari! I have been staying at this hotel for about 4 years now i...

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Helpful?
Thank stephyjade
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review, it is fantastic to learn that you are enjoying your visits with us! Hopefully we will see you again very soon.

London, UK
Reviewed 22 October 2016

The Hotel is an Art deco masterpiece next door to what was the old Corydon Aerodrome (complete with control tower) another Art Deco beauty. The Hotel is surrounded by main roads, an industrial estate and business park, although there are a few restaurants and a pub within easy walking distance. A bus to East Croydon Station takes about 20 minutes....

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Helpful?
Thank TheLondonGuy
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your detailed feedback. It is very helpful to receive such constructive comments. Hopefully you will stay again.

London, United Kingdom
Reviewed 20 October 2016

Was given an afternoon tea for two Red Letter birthday gift, My 70 year old sister is not very good on her feet so we chose to go here instead of London, It turned out to be a great choice! the venue was quite quiet with plenty of room to move about which was better than Harrods as I visited...

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Thank Eggie2014
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

It was a pleasure to look after you! Hopefully you will return again and again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $87 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hallmark Hotel Croydon Aerodrome Surrey
Hotel Style:
#2 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Croydon Aerodrome staff and other travellers.
3 questions
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Glasgow, United Kingdom
8 months ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Hallmark Hotel Croydon Aerodrome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a non road facing room would be considerably quieter but the road noise was not a massivve problem after 11pm”
 of 5 bubbles MrC1973, 25 Nov 2016 | Read review
“check room size first”
 of 5 bubbles G1927IHMarc_H, 15 Nov 2016 | Read review
“There are no quiet rooms in this hotel, its too near a busy road.”
  • View and noise from My 'Quiet' room. Room 100
 of 5 bubbles coolkitty, 26 Oct 2016 | Read review
“Avoid the city view rooms if you like space. Ask if the room has been renovated.”
 of 5 bubbles TheLondonGuy, 21 Oct 2016 | Read review
“If you want quiet tr for a room at the back, as this hotel is situated on the A23”
 of 5 bubbles susanwV6602QY, 18 Oct 2016 | Read review
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