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Hilton London Croydon

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Hilton London Croydon
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1,078 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

This is more like a 3 start hotel with renovations underway, however the quality of renovations are of a lower quality. Rooms need to be upgraded. Shower curtains, Drapes, Curtains, Carpets need to be cleaned. Room need to be vacuumed daily. A/C and Heating are more like a 2 star hotel with the need for Fans and heaters depending on...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ryanpaul03
Bury, Lancashire
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

A delightful stay. Clean rooms, excellent staff, beautiful breakfast what more do you need? Location is great and public transport excellent. Convenient for getting into London and for going to see the sites. Ask reception to advise you on the nearest attractions. Also, great free parking.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank melodymcgrath
About Hotel's Favourite Review
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear melodymcgrath, I would like to thank you for the great feedback and I am delighted that you very satisfied with the stay at the Hilton London Corydon. We are looking forward to welcoming you back soon. Thank you,

London, United Kingdom
Reviewed 3 days ago NEW

Good location and staff. Wifi was the slowest ever! Price of drinks - £9.80 for large glass of house white wine! Disgraceful! Why charge so much and rip off customers. We asked how much bottle and told £29!!!!

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Helpful?
Thank nickrobinson53
London, United Kingdom
Reviewed 4 days ago NEW

I had a very disappointing experience as an Honors silver member I did not get the room I expected even though it was upgraded to a deluxe it was old and tired and smelled musty. The whole hotel needs a refit and soon, however the staff were lovely and did the best they could. Have stayed here at least 6...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cazzie D
Stoke-on-Trent, United Kingdom
Reviewed 5 days ago NEW

We have stayed at many hotels in the Hilton group including Amsterdam, Warsaw, Antwerp, Gatwick North Terminal, Gatwick South Terminal, Stansted, Leeds and York, we have never had a bad stay and have always been pleased with each hotel, the best thing about them is the staff, well trained and eager to please, we have stayed at other Hotels of...

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Helpful?
Thank JednSasha
lagos
Reviewed 1 week ago

Very homely place to stay with my family. Staff go the extra mile to ensure that we enjoy our stay here, are very friendly and supportive. I am always drawn to the family oriented facility where we are made very welcome. It is home away from home.

Review collected in partnership with Hilton Hotels & Resorts
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Thank LagosLolly
Nottingham, United Kingdom
Reviewed 1 week ago

Requires a full refurbishment/ update. Room dusty and AC smelt mouldy. The bathroom had hairs in and shower facilities poor. Otherwise very hospitable, helpful, welcoming staff. Great breakfast. Good location

Review collected in partnership with Hilton Hotels & Resorts
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Thank chrishE3100OH
Reviewed 1 week ago

Stayed with my family over the extended weekend. Two nights / two rooms. The hotel itself is a bit older but rooms and bath were clean. Wifi worked well too. What we liked was very good breakfast providing both continental and english options. Staff was professional and friendly. Before you get to the breakfast you walk through a pleasantly large...

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Thank ohartvic
London, United Kingdom
Reviewed 1 week ago

Good Hotel needs updating, staff very friendly very, helpful very good housekeeping and services facilities like fridge ETC nice hotel but the room was really cold and the heating didn't work. Slow internet.

Review collected in partnership with Hilton Hotels & Resorts
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Thank chanels113
London, United Kingdom
Reviewed 1 week ago

Rooms are specious and clean, good service, kind receptionists and overall about the standard I would expect. Some of the furniture in the rooms however seems quite aged and can certainly use some refurb. Nice service overall, apart of the internet which is terribly slow but this seems to be the case in all Hilton hotels I have been in...

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Helpful?
Thank tinten123

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $95 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hilton London Croydon Surrey
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Croydon staff and other travellers.
18 questions
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Questions? Get answers from Hilton London Croydon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd Floor for Hilton Honors guests”
tonychenery, 10 Apr 2017 | Read review
“Be alert to quality and quietness of room and ask for a change if necessary.”
336gailt, 6 Apr 2017 | Read review
“High rooms are better”
Philby_79Sydney, 27 Mar 2017 | Read review
“Avoid 1st floor which has meeting rooms and gym on it.”
Steve6244, 25 Jan 2017 | Read review
“don't stay here!”
AndriasMom, 14 Jan 2017 | Read review
5 of 5