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Hilton London Croydon

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Hilton London Croydon
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1,033 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Atlanta, Georgia
Reviewed 2 days ago NEW

The train station is only 0.7 mi from the hotel and totally walkable. I rode the train to the city everyday and used uber at night. Plenty of close restaurants but so worth going to London!! Sights and food are in the city

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank alyssam262
Chatham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Stayed here as a base to explore the area. Hotel is very comfortable, well decorated and well maintained. All staff we met were excellent and did a great job. The breakfast waiting staff were particularly bubbly and welcoming! Room on the third floor was very comfortable, with a good bed and well equipped bathroom. Breakfast was excellent buffet of continental...

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Helpful?
Thank Steve6244
About Hotel's Favourite Review
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Steve6244, Many thanks for taking the time to leave a review of your stay with us at Hilton London Croydon. I am glad that you found everything to your liking and overall enjoyed your stay with us. We hope to be of service to you again in the near future. kind regards Donata Palev General Manager

London, United Kingdom
Reviewed 2 days ago NEW

Hotel okay, lovely restaurant and breakfast. Room decor abit out dated, carpet had stains and they only gave us 1 toilet roll for 2 nights, had to request some on the 2nd morning. Staff were nice and welcoming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank camj930
Exeter, United Kingdom
Reviewed 2 days ago NEW

The hotel is situated on the busy purley way so not walking distance from Croydon town centre, but there is ample parking and restaurants like TGI Fridays are very close. Hotel has a comfortable, impressive lounge and area, with a small play area for kids. Breakfast was good. Really enjoyed my junior suite which was a lot of room for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gaving969
Croydon, United Kingdom
Reviewed 4 days ago NEW

We stayed at this hotel at the beginning of the week and the hotel is nice however if you put the do not disturb sign on the door expect for it to be ignored so I probably wouldn't bother wasting your time putting it there. I have never stayed at a hotel where you are disturbed even when asked not...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Charlye M
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Me and my partner like to celebrate Christmas together away from family and have been going to different hotels for the last few years this year we decided to go to Hilton Croydon. The customer service was very good and for a additional price you can get breakfast sent to your room. My own moan is that hotel is very...

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Helpful?
Thank nathyb6798
Reviewed 5 days ago NEW

Hilton Croydon London. A place where warmth and hospitality prosper. Hugely impressed by the staff and their versatility and cultural diversity. The leadership and willingness to make things right has a very high base level.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ajmal H
Manchester, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed at The Hilton Croydon on business for one night. It was better than I anticipated. I was upgraded to a junior suite which had plenty of room and a sitting area. The bed was comfortable and everything was very clean. The restaurant staff were very friendly and the food was ok. I would stay again if I am...

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Helpful?
Thank deborah1010
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Deborah1010, Thanks for your review of our hotel after your recent stay. I am glad that you enjoyed your stay and found staff to be friendly, bed comfortable, room clean and food ok. We look forward to welcoming you back soon. Regards Donata Palev General Manager

Wolverhampton, United Kingdom
Reviewed 6 days ago NEW

A very nice hotel, had an excellent stay, staff are very nice Rooms in excellent condition Break fast was amazing Great location for the hotel and even though near a main road , the noise level was minimal

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janet V
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Janet V, Delighted you had an excellent stay with us and that everything was to your liking. We look forward to being of service to you again in the future. Kind regards Donata Palev General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

Absolutely awful service. A large group of us visited for afternoon tea and the service we received was non existent. We had to ask the same questions regarding the food numerous times before getting answers. Bottles of prosecco were just put on the table nobody bothered to open and serve the drinks. Food was also very very average.

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Helpful?
Thank georgiak00000
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear georgiak00000, Thank you for your feedback regarding your Afternoon Tea visit at our Larder Restaurant. I am sorry you felt that you did not receive a good service. Our Food and Beverage Team have been made aware of your comments to ensure there are no reoccurrences in the future. Also it would help us if you would make us...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $95 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hilton London Croydon Surrey
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Croydon staff and other travellers.
17 questions
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Questions? Get answers from Hilton London Croydon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 1st floor which has meeting rooms and gym on it.”
 of 5 bubbles Steve6244, 25 Jan 2017 | Read review
“don't stay here!”
 of 5 bubbles AndriasMom, 14 Jan 2017 | Read review
“Choose another hotel!”
 of 5 bubbles 904SteveB904, 23 Dec 2016 | Read review
“away from the lift”
 of 5 bubbles Lynnep_Willerby, 6 Dec 2016 | Read review
“Rooms overlooking the car park are quieter”
 of 5 bubbles terreus, 4 Dec 2016 | Read review
5 of 5