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Hilton London Croydon

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Hilton London Croydon
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1,036 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Croydon
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Showing 987: English reviews
Manchester, United Kingdom
Reviewed 1 week ago via mobile

I stayed at The Hilton Croydon on business for one night. It was better than I anticipated. I was upgraded to a junior suite which had plenty of room and a sitting area. The bed was comfortable and everything was very clean. The restaurant staff were very friendly and the food was ok. I would stay again if I am...

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Helpful?
Thank deborah1010
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Deborah1010, Thanks for your review of our hotel after your recent stay. I am glad that you enjoyed your stay and found staff to be friendly, bed comfortable, room clean and food ok. We look forward to welcoming you back soon. Regards Donata Palev General Manager

Wolverhampton, United Kingdom
Reviewed 1 week ago

A very nice hotel, had an excellent stay, staff are very nice Rooms in excellent condition Break fast was amazing Great location for the hotel and even though near a main road , the noise level was minimal

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janet V
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Janet V, Delighted you had an excellent stay with us and that everything was to your liking. We look forward to being of service to you again in the future. Kind regards Donata Palev General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

Absolutely awful service. A large group of us visited for afternoon tea and the service we received was non existent. We had to ask the same questions regarding the food numerous times before getting answers. Bottles of prosecco were just put on the table nobody bothered to open and serve the drinks. Food was also very very average.

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Helpful?
Thank georgiak00000
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear georgiak00000, Thank you for your feedback regarding your Afternoon Tea visit at our Larder Restaurant. I am sorry you felt that you did not receive a good service. Our Food and Beverage Team have been made aware of your comments to ensure there are no reoccurrences in the future. Also it would help us if you would make us...

York, United Kingdom
Reviewed 1 week ago via mobile

Reception were fabulous on our arrival and upgraded our room without any extra charge when we asked if any upgrades on offer. Room was neat and tidy, few scuffs here and there but the hotel is in the process of doing a refurb. The hotel seemed very quiet and we only saw 2 other guests. Didn't really try the bar...

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Helpful?
Thank gemma c
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Gemma C, Thank you for taking the time to leave us a review of your stay with us. I am glad that everything was generally to your liking and we look forward to being of service to you again. Regards Donata Palev General Manager

Leeds, United Kingdom
Reviewed 1 week ago

Foyer and reception looked well lift and corridors tatty room a bit dated unable to get free wifi breakfast lovely just expensive should be on room rate Would i stay here again only if the price drastically reduced

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gedgard7
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Gedgard7, Thanks for leaving us a review of your stay. Breakfast is usually included with the room rate if you choose it at the time of booking. Regarding our property, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements we are making...

Illogan, United Kingdom
Reviewed 1 week ago

I stayed at this hotel for one night. The staff were very helpful and friendly. The breakfast was very good and excellent value. I would have rated this hotel five stars but the room was too hot and the controls in the room didn't seem to affect it, also being very Cornwall there was a lot of noise outside of...

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Helpful?
Thank Paul B
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Paul B, Thanks for your feedback about our hotel. I am glad that you found breakfast and our hotel generally to be of excellent value and staff very friendly and helpful. I do apologise for the issue with the heating, this is being resolved by our maintenance team. We look forward to welcoming you back soon. Kind regards Donata...

Reviewed 1 week ago via mobile

Pros: lovely welcome,good breakfast, big beds Cons: -very dirty and old,stained carpets! -old dated furniture, 1 lamp in room not working. My husband and I were disappointed as this hotel is nothing at all like a Hilton. it was a misrepresentative of Hilton,not a 4* maybe 2*.Will.not stay again

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Helpful?
Thank Miketha1
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Miketha1, Many thanks for taking the time to leave a review of your recent stay with us. I was glad to read that you were warmly welcomed, enjoyed our buffet breakfast and the big comfortable beds. Regarding our property, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors....

Edinburgh, Scotland, United Kingdom
Reviewed 2 weeks ago

I stayed here one Saturday night in November. A friendly welcome was offered on arrival and checkin was completed quickly and efficiently. The room itself was clean and well maintained, however it did look very tired and in need of refurbishment. I did have a good nights sleep however and the bed was comfortable which was good. I had dinner...

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Helpful?
Thank Chris M
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Chris M, Thank you for taking the time to leave a review of your stay with us at Hilton London Croydon. I am glad that you generally had a nice and comfortable stay and enjoyed our breakfast buffet. I am sorry the beef and ale pie was not to your liking. Regarding our property, we are currently running several...

London
Reviewed 2 weeks ago

A lovely experience & a well managed Hotel. The room quality was beyond expectation & this site is highly recommended. The quality of customer care is second to none & the Breakfast can only be described as being exquisitely

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mrgf2017
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Mrgf2017, Thank you for your review of our hotel after your recent stay. It was a pleasure to read that you enjoyed a lovely experience, room quality was beyond your expectations and our customer care and breakfast was second to none. We appreciate guests feedback as this helps us improve where there is a need. We look forward to...

Gosport, United Kingdom
Reviewed 2 weeks ago via mobile

I spend most of my weeks in hotels around London and this place was a breath of fresh air. The rooms and food were what you would expect from a Hilton but the bit that stood out for me was the staff. They were very efficient and helpful and every time they caught your eye they would smile. Great to...

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Helpful?
Thank Ricky S
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Ricky S, Thanks for your review of our hotel. I am so glad that you enjoyed a fantastic stay with us and found our staff to be efficient and helpful. I am also happy that you enjoyed your meal and the rooms were to your satisfaction. We look forward to welcoming you back. Sincerely, Donata Palev General Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $92 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hilton London Croydon Surrey
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Croydon staff and other travellers.
17 questions
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Questions? Get answers from Hilton London Croydon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 1st floor which has meeting rooms and gym on it.”
 of 5 bubbles Steve6244, 25 Jan 2017 | Read review
“don't stay here!”
 of 5 bubbles AndriasMom, 14 Jan 2017 | Read review
“Choose another hotel!”
 of 5 bubbles 904SteveB904, 23 Dec 2016 | Read review
“away from the lift”
 of 5 bubbles Lynnep_Willerby, 6 Dec 2016 | Read review
“Rooms overlooking the car park are quieter”
 of 5 bubbles terreus, 4 Dec 2016 | Read review
5 of 5