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Travelodge Croydon Central Hotel

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Travelodge Croydon Central Hotel
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492 Reviews from our TripAdvisor Community

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Showing 472: English reviews
London, United Kingdom
Reviewed 3 June 2016 via mobile

Came to stay recently, wasn't expecting much as understood it was a budget hotel. Was checked into room by receptionist(Grace) , she looked quite bored and uninterested. Went into room and found that the carpet had not been cleaned properly which was shocking as the room should have been prepared hours before we arrived. We went back to the reception...

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Helpful?
Thank Anonymousx90
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for taking the time to write a review. We want our customers to enjoy their experience in our café so we are sorry to hear that you were not positively impressed by your last stay in our hotel. We aim to provide a high level of service from our staff and we do apologise that you did not...

Crawley, United Kingdom
Reviewed 2 June 2016

Good Travelodge facilities at much lower price than central London. Very close to East Croydon station with frequent trains to Victoria (20 minutes). Capital cards can be purchased at modest price (£10) to cover all travel for a day in London.

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Helpful?
Thank susanhipperson
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

We're happy to learn you found your stay at Croydon Central Travelodge to be great value and in an ideal location for your needs locally and we thank you for sharing your positive comments with us. We will be sure to pass your helpful feedback to the hotel and we hope you stay with us again.

Bristol, United Kingdom
Reviewed 2 June 2016

Haven't stayed in this one for a few years. Lift from the ground floor is not too enticing and could be a little daunting of a night time. Reception was quick and nice touch of Travelodge is that if you book online you can print the vat receipt at home, something I was unaware of. Booked the breakfast to look...

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Helpful?
Thank Eddy K
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thanks for taking the time to review our Croydon Central Travelodge. We aim to provide an enjoyable stay for all of our guests and we are so pleased to hear this has been achieved recently. We're pleased to learn you found your room to be clean and tidy and our king size Dreamer bed enabled you to be comfortable throughout...

A TripAdvisor Member
2 reviews
Reviewed 31 May 2016 via mobile

The croydon central this hotel is great some staff are very nice the cleaning staff was very helpful and kind. Rooms are very comfortable and clean well done croydon central. At the travelodge it feel like home from home

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Helpful?
Thank A TripAdvisor Member
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

We appreciate the time you have taken to review our hotel. We’re so pleased to learn that you enjoyed the cleanliness and comfort of your room as much as you enjoyed the service from our staff as this is what we like to see. We’ll be happy to provide your comments to the hotel as this is the best way...

Coventry, United Kingdom
Reviewed 27 May 2016

My room was very noisy as it was backed on to the back off shops so trucks emptying skip in the early hours of the morning (3 am) Too expensive for such a basic room. No towels at all. The room did smell fresh though and clean, crisp linen but uncomfortable pillows for me.

Review collected in partnership with Travelodge
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Helpful?
Thank IceDemon
TravelodgeUK, Remy from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Your comments are greatly appreciated. We are sorry to hear that external noise has affected the comfort of your stay at our Croydon Central Travelodge. We do apologise that on this occasion you did not receive the best experience possible. Thank you again for writing your review, we value your feedback and hope you stay with us in the future.

Reviewed 27 May 2016 via mobile

In the centre of the Croydon city.Easy access ,neat and tidy rooms. A good food restaurent and well behaved hotel staffs. All the basic facilities available. Secured access and privacy. Easy to move around the city

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Helpful?
Thank RBlive
TravelodgeUK, Remy from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your review. We are so pleased to learn that your stay was overall positive. We will ensure that your comments are passed to the hotel manager so we can ensure that all our guests enjoy the same experience as you and we thank you again for writing your review.

Birmingham, England
Reviewed 21 May 2016

Usual travelodge set up and you get what you get although the new beds are certainly very nice. Good value as usual compared to the high cost of stopping in the middle of London. Near enough a 24 hour train service.

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Helpful?
Thank brianthelion
TravelodgeUK, Remy from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that you found your room to be of great value and you enjoyed our new king size Dreamer beds. It’s great to hear that you enjoyed your overall stay and we will be making the hotel aware of your comments. We do hope you stay...

Reviewed 21 May 2016

we booked this hotel for a wedding we had to go to, 3 adults and 2 very young children. got to the car park and people fighting, on the doorstep of the hotel, called the hotel and they said to wait until its over then come in. looked like it was a pimp prostitute and drugs area as all you...

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Helpful?
Thank arunl83
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for taking the time to write a review. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again for reviewing our hotel.

Croydon, England, United Kingdom
Reviewed 18 May 2016 via mobile

Let me start from the beginning, as soon I entered, the lift doesn't work have to take stairs to reception.reception was busy.only one receptionist on reception she trying to help everybody. After being checked in key didn't work and had this problem throughout the night. Staff were very friendly and dinner was nice however seems to be poorly organised and...

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Helpful?
Thank Ali_Makhdoom
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your feedback. We understand that your overall experience was not to the high standard we strive for and we do apologise for this. I can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. If you wish you can contact...

attie50
Reviewed 15 May 2016

Great stay clean and fresh bedding friendly staff room was lovely and clean and fresh all in all I would stay again had no problems of any kind The only thing was the wifi that was awful keep losing internet !!!!

Review collected in partnership with Travelodge
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Helpful?
Thank attie50
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thanks for taking the time to review our Croydon Central Travelodge. We're so pleased to learn your room was clean and fresh and you found our hotel team to be friendly and kind throughout your stay with us. We aim to provide an enjoyable stay for all of our guests and we are so pleased to hear this has been...

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Amenities

Highlights
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Travelodge Croydon Central Hotel

Address: Norfolk House | Wellesley Road, Croydon CR0 1LH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $88 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Croydon Central Hotel 3*
Number of rooms: 149
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Also Known As:
Travelodge Croydon Central Hotel Surrey
Travel Lodge Croydon
Croydon Travelodge
Croydon Travel Lodge
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lift was out of order so if you can't do the stairs book a lower floor.....”
emmajordandrew, 11 Apr 2017 | Read review
“Pick a room at the rear or on top floor”
nigelsiddall, 9 Apr 2017 | Read review
“4th floor nice and quiet”
mirandabeer, 3 Apr 2017 | Read review
“Great for shopping”
641amelias, 28 Mar 2017 | Read review
“Floor 10 will obviously have the best views.”
276mujahida, 13 Mar 2017 | Read review
5 of 5