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    Holiday Inn Express Epsom Downs

    Langley Vale Road, Epsom KT18 5LG, England
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    27/08/2017 28/08/2017
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    US$88US$104
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    Traveller (39)
    Room & Suite (50)
    Dining (22)
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    Overview
    • Excellent36%
    • Very good45%
    • Average15%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “race course” (63 reviews)
    “epsom downs” (53 reviews)
    “sausage” (52 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    The Greyhound Carshalton Hotel
    320 reviews
    #1 of 1 hotels in Carshalton
     
    Holiday Inn London-Shepperton
    694 reviews
    #3 of 3 hotels in Shepperton
     
    Travelodge Dorking
    209 reviews
    #6 of 8 hotels in Dorking
     
    Chessington Azteca Hotel
    513 reviews
    #1 of 3 hotels in Chessington
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (519)
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    1 - 5 of 504 reviews

    Reviewed 5 days ago via mobile

    Our second stay, we stay here while visiting my elderly mum, to save her the worry of house guests. We woukdnt stsy anywhere else. Very friendly, clean, modern, great views, great rooms. Good coffee. Perfect. Relaxing.

    Thank fruitbat-2012
    Response from Hanna K, Manager at Holiday Inn Express Epsom DownsResponded 3 days ago

    Thank you fruitbat-2012 for taking the time to write a lovely review! We are glad you have found your stay relaxing when going to visit your mother, and we will look forward to your return again in the future. Kind Regards Hanna Sales Manager

    Hotel's Favourite
    Reviewed 10 July 2017

    I have been staying at this hotel for numerous years and everything is perfect from the time you check in until the time you check out , the staff are superb and very polite , they always make your stay enjoyable with the warmth you...More

    Thank Brian T
    Response from Hanna K, Manager at Holiday Inn Express Epsom DownsResponded 11 July 2017

    Hello Thank you Brian T, on two counts. Firstly for your lovely review and kind words about the hotel and staff. Secondly, for highlighting the embarrassment that can be caused by reviewers that think they have stayed here, when they clearly have not! Thank you...More

    Reviewed 1 week ago

    Reception staff could do with extra customer service training. The room was adequate but very average for the price. The main rubbish bin had not been emptied from the previous occupant (Room 141), and the room itself & the outside corridors needed hoovering. Meagre tea...More

    Thank Caryl1948
    Response from Hanna K, Manager at Holiday Inn Express Epsom DownsResponded 6 days ago

    Dear Caryl1948, I am sorry you experienced an issue with your room cleanliness I will ensure this is taken up with the head housekeeper. We do hope to have you return and have your faith restored in us. Kind Regards Hanna

    Reviewed 1 week ago via mobile

    Stayed in 154 overlooking a road junction, but double glazing is effective. As it was clear weather there were great distant views of London by day and night. The rooms are of reasonable size, well equipped and clean. Simple self service breakfast was tasty and...More

    Thank William P
    Response from HIEEpsom, Manager at Holiday Inn Express Epsom DownsResponded 1 week ago

    Thanks for a lovely review and for staying with us. We are so pleased to hear you enjoyed your stay and the view. We look forward to welcome you back again soon. Kind Regards Laura Leary Deputy Manager

    Reviewed 1 week ago via mobile

    When we arrived the reception staff couldn't find our booking and I had to find it on my phone. The two staff found the booking and sent us to 124. The hotel was not full and the staff could have given us a room with...More

    Thank nmercer
    Response from Hanna K, General Manager at Holiday Inn Express Epsom DownsResponded 1 week ago

    Dear nmercer, Please do not think the staff are here to "Punish" guests simply because we could not find your reservation as quickly as you would have wished, due to a name change. The staff always provide the same level of service to each and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$99 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Ctrip TA, Orbitz, Priceline, Expedia, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, Agoda and HotelQuickly so you can book your Holiday Inn Express Epsom Downs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Epsom
    • Also Known As
    • Holiday Inn Express Epsom Downs Hotel Epsom ,
    • Holiday Inn Epsom
    Add Photo Photos
    Traveller (39)
    Room & Suite (50)
    Dining (22)
    Hotel & Grounds (81)
    Bathroom (8)
    Business Centre & Event Rooms (4)
    Nearby
    Travelodge Dorking
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    9.45 km away
     
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    14.44 km away
     
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    320 reviews
    8.78 km away
     
    Chessington Azteca Hotel
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    5.74 km away
     
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    Ask a question
    Questions & Answers
    DAVIDWARD2013
    11 September 2016|
    AnswerShow all 6 answers
    Response from TourGuide49 | Reviewed this property |
    There is not a restaurant on site, but a good one at reasonable prices across the road. You are advised to book, which is a good sign.
    0
    Votes
    Jason C
    7 February 2015|
    AnswerShow all 2 answers
    Response from HIEEpsom | Property representative |
    Hi there, Yes the hotel does have lifts so no need to worry. Thanks.
    0
    Votes
    Room Tips
    "The rooms on the second floor adjacent to the race track not only have a fabulous view of the racing and..."
    Read review
    "The rooms at the front enjoy the best views"
    Read review
    "top floor, at the back."
    Read review
    "Book well in advance for race meetings."
    Read review
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