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Mercure Farnham Bush Hotel

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Mercure Farnham Bush Hotel
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578 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Yateley, United Kingdom
Reviewed yesterday NEW

My partner and I had our wedding here in January 2017. We had our ceremony here in the oak lounge which is such a nice room. It carries a lot of history and has so much character. We had our meal in the room next door which is a very light room with chandeliers, the meal itself was fantastic. The...

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Helpful?
1Thank AaronRebecca
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guests, Thank you so much for your kind review following your wedding last weekend. We are very pleased that you thoroughly enjoyed your day and I will pass on all your comments to the team involved, which will serve as an encouragement for all. We wish you a very happy marriage together and look forward to welcoming you back...

cumbria
Reviewed 2 days ago NEWvia mobile

Stayed here for one night while working in Aldershot. The hotel is located centrally and has its own car park. The room was nice and clean and comfortable. The room had both a shower and bath. The staff were very friendly and helpful. I would stay here again.

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Helpful?
Thank ozzydog80
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your review following your stay with us at the Mercure Farnham Bush Hotel. It's a pleasure to read that you had an enjoyable stay. I will pass on your kind feedback to the team, which will serve as an encouragement to continue to offer a friendly and helpful service to all of our guests. We...

Farnham, United Kingdom
Reviewed 1 week ago

I came her to have a small meeting with four friends. We ordered tea in the lounge which took quite a time to arrive. It was all beautifully set out in lovely china and wonderful teapots; the room was rather oldy worldly, and it was a great atmosphere.

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Helpful?
Thank JohninFarnham
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback about the tea you enjoyed in the lounge. Sometimes good things do take time, but I am pleased that you enjoyed the atmosphere near the log fire in our lounge. Kindest regards, Tony Tijhuis General Manager

Norwich, United Kingdom
Reviewed 2 weeks ago

I paid for my stay through Expedia a month before my arrival for four nights over Christmas. When I came home I found the hotel had taken an additional payment from my credit card of nearly £300. Despite phone calls and an email I still have not heard from them or received my money back. Beware!

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Helpful?
Thank Travellingtwins67
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback. I am sorry for any confusion that has arisen regarding who should pick up the charges for your room over Christmas. Can you please contact me directly on Tony.Tijhuis@accor.com and I will ensure this matter is resolved straight away. We wish you all the best for a healthy and happy 2017. Kindest regards,...

Surrey, United Kingdom
Reviewed 2 weeks ago

Excellent night celebrating the New Year at this lovely hotel, superb 5 course meal, great quality food and presentation served by happy friendly staff. 10 out of 10 for a great evening with great company.

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Thank nickykidd2017
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you so much for your great comments, following your New Year's Eve celebrations at the Mercure Farnham Bush Hotel. It's fantastic to hear that you thoroughly enjoyed the evening, our lovely food as well as our service. My team and I enjoyed serving you and we all hope to welcome you back soon again. All best wishes...

Brighton
Reviewed 2 weeks ago

Spent New year's eve here lovely room lovely evening excellent food and very good service all in all a very enjoyable evening. The hotel is a beautiful building with the added bonus of easy parking . We really enjoyed our stay.

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Helpful?
Thank Hoveactually59
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your kind words, following your New Year's Eve celebrations at the Mercure Farnham Bush Hotel. It's my pleasure to read your comments about how much you enjoyed our food and the service, as well as your overall stay. I thoroughly enjoyed serving you and we all hope to welcome you back soon again....

Reviewed 3 weeks ago via mobile

Just spent Christmas at this hotel. Staff were fantastic; great location; great building; good car parking; room was lovely; food was generally good - main meals lovely let down only by breakfast (rubbery scrambled egg) and the evening buffets (a little greasy). But on the whole a thoroughly enjoyable stay and will hopefully be back next year!

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Helpful?
Thank Linda M
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your kind feedback following your recent stay with us at the Mercure Farnham Bush Hotel. We are pleased you thoroughly enjoyed it and take all your constructive feedback fully on board. We would like to wish you all the best for 2017 and look forward to welcoming you back soon. Kindest regards, Tony...

Torquay, United Kingdom
Reviewed 3 weeks ago

Some great people work here and the hotel is great but is starting to need a good refurbishment. My wife and I stayed tree nights. The breakfasts were great, great choice and fine service in a former ballroom which is a knockout - it must be seen! I would like to end the review right there but truthfully I need...

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Helpful?
Thank Robin B
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your recent stay with us. I will pass on your comments regarding our great staff to the team, which I am sure will serve as a great encouragement. I also note your feedback regarding the showers. A large selection of our rooms have showers and the remainder also have showers, but within...

Reviewed 3 weeks ago via mobile

As they say, first impressions last. I checked in and during the whole process the receptionist was on the phone - hardly welcoming or professional. It amazes me how bad certain organisations are at basic customer service. We had a business Christmas meeting followed by a meal. The meeting room was ok and the meal was reasonably good. Can't help...

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Helpful?
Thank Rainydaywomen
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your meeting, dinner and stay with us. I am pleased your meeting went well and that you had a good meal. On the other hand I am sorry to read that our receptionist had to multi task and take a call at the same time that you were checking in. I take...

Sheffield, United Kingdom
Reviewed 3 weeks ago

Waiting in a queue of 6 customers to book into the hotel due to no staff on reception had to go and find the manager to book everyone Discussing to be charged £1.40 to ring reception no answer when rang "0" Rang extension No 4??? As instructed in room information pack for wifi code . charged £1.40 on my bill...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kevinoB1508JC
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your stay. We are sorry that reception was busy upon your arrival and will ensure we have more staff readily available to check you in next time. You should never be charged for an internal phone call you make and we will check our systems to ensure we avoid any such phone...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Farnham Bush hotel is located in the centre of Farnham, a very short walking distance from the railway station. The Hotel is only 15 minutes drive to Farnborough Airport, around 30 minutes from Heathrow Airport and 35 minutes from Gatwick. Thackery's Restaurant serves modern European cuisine, and the Coachman's Bar is a cosy spot for a nightcap. The 6 fully equipped function rooms can host varying events from small meetings in a boardroom style right up to 140 people for conferences, parties and weddings. ... more   less 

Additional Information about Mercure Farnham Bush Hotel

Address: The Borough, Farnham GU9 7NN, England
Region: United Kingdom > England > Surrey > Farnham
Price Range: $124 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Farnham Bush Hotel 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Travelocity and Hotels.com so you can book your Mercure Farnham Bush Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Farnham Bush Hotel Farnham
Accor Bush Farnham
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Farnham Bush Hotel staff and other travellers.
4 questions
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Collierville, Tennessee
7 months ago
Thornbury, England, United Kingdom
8 months ago
Guildford, United Kingdom
over a year ago

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Questions? Get answers from Mercure Farnham Bush Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check equipment e.g. TV, etc. works before you have settled in ... or you might have to repack and change tooms.”
 of 5 bubbles Travellingtwins67, 2 Jan 2017 | Read review
“Choose a different hotel”
 of 5 bubbles 672barryt, 15 Dec 2016 | Read review
“Overlooking the garden on the ground floor, especially in summer”
 of 5 bubbles Steve_feb2016, 29 Nov 2016 | Read review
“Select an Executive Room away from the main building.”
 of 5 bubbles cluster9, 15 Oct 2016 | Read review
“Most rooms only have showers, not bath tubs.”
 of 5 bubbles ErnestWordie, 12 Oct 2016 | Read review
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