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Holiday Inn Washington

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686 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Warfield, Berkshire
Reviewed 26 August 2015

Check in was swift by friendly staff and room was clean and comfortable no complaints there but when we went to the restaurant at 19:30 for dinner was told that all the remaining tables had already been set-up for breakfast and we were asked to have our meal in the bar which we declined to do, they then agreed to...

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Helpful?
2Thank Pebbles60
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Surprised to hear your comments our breakfast team have been in place for a long time comments like these are not taken lightly and will be looked into . Thank You .

Birmingham, United Kingdom
Reviewed 25 August 2015 via mobile

We use this lovely hotel as a regular base for visiting family and friends in the North East. The service is first-class (Ann in the restaurant treats us as friends,and can't do enough to make us comfortable!), and all staff are competent and genuinely friendly. The hotel is spotlessly clean,and the food excellent, from the buffet breakfast to the first-class...

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Helpful?
Thank paulinehall33
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

High praise indeed thank you and see you again soon .

Northampton, United Kingdom
Reviewed 25 August 2015

I was very disappointed with this Holiday Inn, I was on a coach trip and we stopped there for 2 nights. The evening meal was of poor standard, I had roast chicken, which was 2 chicken drum sticks, small potato squares roasted and a few veg with gravy, the dessert was a frozen cheesecake which was soggy. The breakfast was...

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Helpful?
1Thank lady487
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Comments noted even if a little hard and not balanced .

Kingston-upon-Hull, United Kingdom
Reviewed 23 August 2015

stayed in the hotel as part of a National Holiday break, and having read some of the reviews was a little apprehensive - but no need to be. Check in was easy and straight forward, the room (not one of the updated rooms) was comfortable, clean - no complaints here!!! Meals were chosen from a menu, very satisfying and enjoyable...

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Helpful?
Thank Mark B
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Delighted you take a fair and sensible view on price for service paid and delivered . Thanks .

Buxton, Derbyshire
Reviewed 23 August 2015 via mobile

Stayed as part of a coach trip with National Holidays. Check in was quick and efficient, our room was clean and comfortable. The evening meal was okay, a set menu, but to be expected as part of a group. There was a full menu option, at an extra cost, but it was available if requested. The breakfast was really good....

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Helpful?
1Thank Shoefan
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Great praise from a tour group thanks .

Chepstow, United Kingdom
Reviewed 19 August 2015

Stayed for 1 night on business and an ideal location, cost and package for the purpose. Situated just off the A1(M) but still pretty quiet with no road noise. As other reviews have said, the hotel is a bit dated but its reasonable inside. Check in was quick and easy and while not 5 star, the rooms were clean and...

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Thank U4157QM
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

True and fair reflection thank you .

Cheshire
Reviewed 14 August 2015

I have stayed at this hotel several times and the experience is consistent. The rooms are very basic and not particularly warm which is not helped by a duvet that is the thickness of cardboard. The bathroom refurbishment is not working; the bathroom is now smaller, more cramped, it is not possible to stand in front of the sink due...

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1Thank Syd_The_Sloth
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thanks comments noted bathrooms are just being finished now we think they are great , surprised at your comment regards breakfast have a great choice min 10 hot items cold section drinks !!! but thank you for your response .

Sutton Courtenay, England, United Kingdom
Reviewed 13 August 2015

A nice friendly hotel,in a good location just off the motorway.If you are visiting Edinburgh or Alnwick.The hotel is dated but don't be put off,it's under refurbish,some rooms already have new bathrooms.The evening meal was good,the breakfast was excellent plenty of choices,hot or cold it was all cooked fresh. There is a good bar and places to sit down.the hotel...

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Helpful?
Thank Roderick D H
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Delighted to hear your comments the hotel is undergoing lots of change all for the good .

Northampton, United Kingdom
Reviewed 7 August 2015

Stayed as part of a coach holiday. Although room was, for the best part, okay the bin wasn't emptied the three nights I stayed. That was minor compared to the evening meals served. They represented something I'd expect from a second rate 'old folks home'. There were too few waiting staff for 2/3 coach parties. One night I'd only been...

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Helpful?
2Thank Rosie846
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks your comments .

Ebbw Vale, United Kingdom
Reviewed 5 August 2015

helpful staff, managers and staff went out there way to help. clean and tidy cant fault it for a holiday inn. room was spacious with a comfy bed, room cleaned every day and also bedding was changed twice in the three nights i stayed which i thought was nice to have fresh blankets half way through your stay.

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Helpful?
Thank Hooper1988
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks great comments .

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Washington

Address: Emerson Road, Washington NE37 1LB, England
Region: United Kingdom > England > Tyne and Wear > Washington
Price Range: $79 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Washington 3*
Number of rooms: 136
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Also Known As:
Holiday Inn Washington Hotel Washington
Washington Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Washington staff and other travellers.
3 questions
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over a year ago
Ely, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps ask to inspect the room first”
 of 5 bubbles Review_guys, 14 Jan 2017 | Read review
“Add for a ground floor room near the reception area.”
 of 5 bubbles 853TonyM, 14 Oct 2016 | Read review
“check your room is one of the refurbished ones(don't know if they are all finished)”
 of 5 bubbles DerbyshireSaddler, 10 Oct 2016 | Read review
“Not much to see around hotel so its either housing estate view or car park good rooms though”
 of 5 bubbles Woodzy29, 26 Sep 2016 | Read review
“Long walks to Rooms so Disabled people may need help!”
 of 5 bubbles P46, 23 Sep 2016 | Read review
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