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Chase Hotel

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Traveller (29)
Room & Suite (12)
Dining (10)
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Overview
  • Excellent23%
  • Very good29%
  • Average18%
  • Poor14%
  • Terrible16%
Travellers talk about
“the pub”(19 reviews)
“birthday meal”(3 reviews)
“huge bed”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
3 Star Hotel
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Reviews (207)
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207 results
Traveller rating
48
56
39
30
34
Traveller type
Time of year
LanguageEnglish
48
56
39
30
34
Show reviews that mention
All reviewsthe pubbirthday mealhuge bedfull english breakfastshort stayvisiting familyone night staygreat value for moneytoastvenue
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1 - 5 of 207 reviews
Reviewed 2 days ago via mobile

Arrived at 8pm to an empty reception. After a 40 minute wait went in search of a staff member and finally got to my room at 8:50. After a quick shower, starving after working away for 12 hours. Got to the bar to be greeted...More

Thank Dean B
Reviewed 1 week ago via mobile

I stopped here on Thursday 12/04/18 and once before in March 2018. It is difficult to check in as no one is on reception, no one comes when the bell is pressed. Both times I had to ring reception while I was stood in reception!...More

Thank Inthethickofit
Response from Chase H, General Manager at Chase HotelResponded 6 days ago

Hi, Thanks for your honest feedback, I'm very sorry to hear that your recent stay with us was disappointing. We do take complaints very seriously and would appreciate it if you could contact us on the below email with more information regarding your stay so...More

Reviewed 1 week ago

Not much to say really, good room not big but OK, same for the bathroom but electric shower could be better. Clean but very hot in the corridors. Ample parking at the rear away from the 'pub' car park. Normal family pub / restaurant at...More

Thank keithhd888
Response from Chase H, General Manager at Chase HotelResponded 6 days ago

Hi Keith, Thanks for the feedback. I hope you do choose to stay with us again. Regards, Leigh Johnson.

Reviewed 18 February 2018 via mobile

Stayed here mid week for one night. First thing to say is this hotel is built around the pub /restaurant its a nice building and was OK for a short stay but I wouldn't like to stay more than a couple of nights. Rooms are...More

Thank MrDigzz62
Response from Chase H, General Manager at Chase HotelResponded 22 February 2018

Hi, Thanks for your very honest feedback. I'm sorry to hear that your food wasn't great in the separate pub. I do hope you decide to stay with us again in the future. Regards, Leigh Johnson.

Reviewed 28 January 2018 via mobile

2 adults & 1 child on a Sunday afternoon. Recommended by a friend so gave it a bash. Honestly wish we'd given it a miss. Staff were friendly, prices were ok and place was very clean & tidy. The food however was far below the...More

Thank Dingybabes05
Response from Chase H, General Manager at Chase HotelResponded 29 January 2018

Hi, Thanks for your very honest feedback, I'm so disappointed to hear about your unfortunate experience with us, I can only apologise. its great to hear that we were recommended to you, and that you were happy with the restaurant and staff. I do hope...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$56 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (29)
Room & Suite (12)
Dining (10)
Questions & Answers
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Julie J
24 October 2017|
AnswerShow all 2 answers
Response from Chase H | Property representative |
Good Afternoon, I would take you between 5 - 10 minutes to walk from the station. There is also a Taxi rank outside the station.
1
Vote
peterhiatt
11 September 2016|
AnswerShow all 2 answers
Response from Lightning-vibes | Reviewed this property |
it takes about 20 mins but its only a 5 min drive or Taxi if your going for a drink
0
Votes
313Jane26
6 May 2015|
Answer
Response from 74Condor |
About 10 minutes
0
Votes
Room Tips
"Quiet floor . we were on 1st floor"
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"good rooms for a quick very basic furniture very old fashioned and dated food is available in the pub but no..."
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"Take your toiletries as non provided"
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"room 101 is above bins and noisy about 7 am"
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