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The Carlton Hotel

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Traveller (33)
Room & Suite (18)
Dining (10)
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Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“town centre”(23 reviews)
“single room”(13 reviews)
“ten minute walk”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Laundry Service
4 Star Hotel
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Reviews (231)
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228 results
Traveller rating
109
69
29
12
9
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LanguageEnglish
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109
69
29
12
9
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All reviewstown centresingle roomten minute walklovely mealtrain stationexcellent value for moneycar parkbusiness tripcomfortable bednight's sleepcomfortable stayshort staylovely hotelnice roomtea and coffeewedding receptionwaitress
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1 - 5 of 228 reviews
Reviewed 1 March 2018

Room was a bit tired, windows mouldy inbetween the double glazing. Had a meal in the restaurant, nothing exciting, we were not offered any dessert and waiter didn't ask if the food was ok. Heard him say goodbye to the chef, so guess that's why...More

1  Thank ravj2018
Reviewed 20 February 2018 via mobile

My husband and I checked into, and then later, out again on the 10th February. We were in room 8 on the top floor. If you have a disability or even struggle with steep narrow stairs this isn’t the hotel for you. On first impression...More

1  Thank Sammyjoesmum
Response from Kashem1, Owner at The Carlton HotelResponded 21 February 2018

hi sorry you were disappointed with your stay we had an electrical fault which was rectified (tripswitch) but you only waited for 5 mins and you left so we could not change your room we also have responded twice to your call and messages we...More

Reviewed 24 January 2018 via mobile

Perfect for a buisness stay. Quiet plenty of space in the rooms. Clean tidy and friendly staff. The evening meal was brilliant. Breakfast was a little poor in my opinion but all in all was a great stay!!! What more could you want! I would...More

1  Thank David R
A TripAdvisor Member
11
Reviewed 22 December 2017 via mobile

A very compliant place to check in.I am always confident to give productive feedback and know it will be appreciated, this is the foundation for a prosperous customer centric business.delectable service. I Was in holiday and supposed go to Liverpool to see my friends but...More

1  Thank A TripAdvisor Member
Reviewed 18 December 2017

I stay in hotels quite a lot the most important ting for me is a good comfortable bed a nice shower and a TV that is reliable I have room one and the bed was like being back in the 1970's I can pee faster...More

Thank Dave553322
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Rugby
#6 Romantic Hotel in Rugby
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Rugby
#6 Romantic Hotel in Rugby
Room types
Non-Smoking Rooms
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Traveller (33)
Room & Suite (18)
Dining (10)
Questions & Answers
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313Jane26
23 February 2016|
Answer
Response from Charlotte S | Reviewed this property |
Hello! Yes the hotel does have it's own carpark and an overflow system nearby for when it becomes full in busy periods. The price quoted online or over the phone if you call directly is room only (breakfast is an additional... More
1
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Room Tips
"Difficult to advise"
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"Staircase is steep and the toilets for restaurant users are upstairs."
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"Ask for a room in the main buidling."
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"Rooms at the rear of the hotel are quieter as the hotel fronts onto a busy road."
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