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Stayed here for a wedding - check in was friendly and efficient. The rooms were great we stayed in the second floor, very spacious, great big comfy bed. Rooms are very clean and airy.
Food for the wedding was great too was really surprised as...More
Upon arrival we were greeted by the staff on reception who were very accommodating, booing in took less than five minutes. There is plenty of onsite parking which is free. I got wifi included in the price of the room, generally this would be an...More
we stayed in a club room and my sister in a suite. I persuaded my sister to come to a copthorne to experience 4 star hotel, boy was I wrong. Both rooms were boiling I mean no air, how can this be a 4 star...More
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 1 week ago
Thank you for your comments regarding your recent stay. PLease accept my apologies for the shortfalls in service you received. I have reviewed your comments and asked that my front office manager immediately retrains the team to ensure that each guests' feedback is...More
Stayed at The Copthorne for two nights, after we got a fantastic deal via hotels.com.
We stayed in Room 122, which was situated above the Reception.
Good points about the Hotel:-
It's location & proximity to the Merry Hill Shopping Centre, which is great for...More
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 2 weeks ago
Thank you for your great 4 star review following your recent stay with us. I really appreciate your constructive feedback and similarly your positive comments regarding our restaurant for service and ambiance.
I have forwarded your constructive comments to my management team so...More
no choice with Abbas tribute food was rubbish won't come again did not taste nice 2long to wait for act all the do is get u pissed take ur money feed u then that's it night over
£200 gone for what supposed to be a...More
Thank allen a
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 3 weeks ago
Dear allen a,
Thank you for sharing your recent experience. I was disappointed to read that you did not enjoy yourself at our Abba tribute evening. This was not the experience most of the 320 people had, with many positive comments regarding the food, service...More
US$74 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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