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Mercure Birmingham West Hotel

Birmingham Road (M5 Jct 1), West Bromwich, Sandwell B48 7AL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (17)
Room & Suite (9)
Dining (7)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 8 hotels in West Bromwich
Travellers' Choice
In line with local government recommendations, we have closed the restaurant, bar, cafe and leisure facilities in our hotel. Where possible, we are providing room service or grab and go options for guests. Mercure Birmingham West is ideal for both business and leisure guests; providing 168 contemporary styled bedrooms with climate control & WiFi. Onsite restaurant and Lounge Bar and seventeen flexible meeting rooms accommodating up to 180 delegates.Ideally located at Junction 1 on the M5 giving easy access to the motorway links of the M5, M6, M40 & M42. Sandwell and Dudley Train Station is a 10 minute walk from the hotel giving direct access to New Street Station. Only 4 miles from Birmingham city centre, the Symphony Hall and International Conference Centre. 7 miles to Walsall and only 20 miles from Birmingham Airport and NEC. Ideally located for exploring: The Bullring Shopping Centre, Cadbury World, Black Country Museum, National Sealife Centre, West Midlands Safari Park, Dudley Zoo, Drayton Manor Theme Park, Alton Towers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Bar / lounge
Bowling offsite
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Steam room
Baggage storage
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
VIP room facilities
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
French, Japanese, Romanian, Slovak and 1 more
68Reviews5Q+A10Room tips
Traveller rating
  • 34
  • 7
  • 9
  • 5
  • 13
Time of year
Traveller type
Selected filters
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  • English
Popular mentions
markwads wrote a review 17 Jan
Bolton3 contributions
Excellent Hotel, the Hotel us aituated in a very good position, very quiet, the staff are the most welcoming and professional, from the reception through to the General Manager. Nothing is a problem, they accommodate any requests or issues, with a smile on their faces. The reception team, Gerry, Yvonne, Marita, Stefan, Arita, etc. Are a pleasure, as are the other Staff Julija, Bal, Sverlana, Evisa, Samanta, Anya etc The Chefs will try and accommodate any requests within reason, I would reccommend staying here, the amenities are also a very good Standard
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Sleep Quality
Trip type: Travelled on business
amarjitnico wrote a review 15 Jan
1 contribution
Excellent customer service girls were very polite and helpful very professional. Rooms were exceptionally clean and tidy, location was great just off the motorway, the bed was very comfortable I had a goodnight sleep. I’ll definitely be visiting again very soon thank you 🙏🏾
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Sleep Quality
RandC wrote a review 3 Jan
Newport Pagnell, United Kingdom55 contributions22 helpful votes
Room was very dirty. Dirty drinks glasses left under the bed from previous guests, a pair of socks under the bed, food on floor beside the bed and crumbs on the bathroom floor of all places! Shower had body hair and room smelt of stale smoke. However, cannot fault staff. Very friendly.
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Date of stay: January 2022Trip type: Travelled as a couple
Geo1822 wrote a review 3 Jan
3 contributions
This was our second time staying at this hotel and it’s safe to say we were as happy with our stay the second time as we were the first. The staff were extremely friendly and polite which was nice to see. The rooms were extremely clean and was a perfect sized room for me and my partner. Only thing was that when we wanted to watch the TV in the nights it was completely unwatchable and none of the channels seemed to work but other than that it was lovely and I would stay again.
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Date of stay: January 2022Trip type: Travelled as a couple
Thomas A C wrote a review Dec 2021
Brandon, United Kingdom32 contributions7 helpful votes
Fantastic room. Even left a little gift for my partner on her birthday! It was lovely. The staff were very friendly Amy he overall service was great. The only thing was the information regarding the pool and that service was a bit confusing on checkin but that’s all!
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Date of stay: December 2021Trip type: Travelled as a couple
US$47 - US$80 (Based on Average Rates for a Standard Room)
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Park Inn by Radisson Birmingham West
United KingdomEnglandWest MidlandsSandwellWest Bromwich
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Frequently Asked Questions about Mercure Birmingham West Hotel
Which popular attractions are close to Mercure Birmingham West Hotel?
Nearby attractions include The Hawthorns (0.6 km), Sandwell Park Farm (1.2 km), and Holy Trinity Church (0.6 km).
What are some of the property amenities at Mercure Birmingham West Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Birmingham West Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mercure Birmingham West Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Birmingham West Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mercure Birmingham West Hotel?
Conveniently located restaurants include Turquoise Kitchen & Bar, The Vine, and Red Leaf Village Buffet.
Are there opportunities to exercise at Mercure Birmingham West Hotel?
Yes, guests have access to locker rooms available in the fitness centre during their stay.
Is Mercure Birmingham West Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of West Bromwich.
Are any cleaning services offered at Mercure Birmingham West Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Birmingham West Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Birmingham West Hotel?
The staff speaks multiple languages, including French, Japanese, Romanian, Slovak, and Slovenian.