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Cradle Mountain Hotel

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913 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Bendigo
Reviewed 27 February 2016

The hotel s a great place to stay , clean comfortable rooms, friendly staff , but has only a jug in room . Need to eat in hotel's restaurant , or buffet cafe . We ate in quolls restaurant with a Buffett . We were very dissapointed in the food on the night and could see others were to ....

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Helpful?
Thank MarimBendigo
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear MarimBendigo, Thankyou for your comments, I am glad that you enjoyed your time here at the hotel and it's surrounds. I am sorry however, that the buffet did not meet your expectations on this occasion. I have passed your comments onto the chef and he has made the necessary adjustments. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Melbourne, Australia
Reviewed 23 February 2016

The hotel is tired (guess about 20 years old) and needs a good makeover. The food, you have a choice of two restaurants, was very inconsistent some dish were good but others appalling. The tap in the bathroom was missing bits (when I mentioned this to a cleaning staff was told "I know", yet nothing done after our two night...

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Helpful?
Thank 04MJC
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear 04MJC, Thankyou for your comments, Can you please contact me directly on 03 64921404 to discuss your comments further. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Brisbane Region, Australia
Reviewed 23 February 2016

This looks like a lovely hotel in a beautiful national park area where accommodation is at a premium, however the noise from the tramping up and down in the corridor most of the night and the conversation/television from our next door room meant we had trouble sleeping. On reading other reviews we decided not to eat at the restaurant but...

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Helpful?
Thank JennyOx3
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear Jenny0x3, Thankyou for your comments. I am glad some of the hotel facilities were to your liking, can you please contact me direct on 03 6492 1404 to discuss your other comments further. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Buderim, Australia
Reviewed 20 February 2016

Beautiful location, high quality hotel with friendly, helpful staff and great facilities. From checkin to checkout we had a five star experience which was wonderful. Even better that we were lucky enough to be upgraded to a king spa room! The hotel is located close to many of the Cradle Mountain nature walks. The Receptionist was very helpful in explaining...

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Helpful?
Thank wencal_11
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear wencal_11, Thankyou for your comments, I am very happy to hear that you enjoyed your stay and was also able to enjoy our wonderful king spa room. I have passed your comments onto the team and they are very appreciative of your recognition. We hope to welcome you back in the not too distant future Kind Regards, Adam Brooks...

Canberra, Australia
Reviewed 20 February 2016

This establishment projects quality and it does not disappoint. From the staff at reception through to the bar and dinning room all shown a dedication to service and friendly manner. The standard room is of a good standard with all the facilities you would expect in any upmarket capital city hotel. The walks and Gallery next door also help you...

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Helpful?
Thank rayser46
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear rayser46, Thankyou for your comments, I am very happy to hear that you enjoyed the hotel and all of it's facilities. I have passed your comments onto the entire team, they are very appreciative of you comments. We hope to see you back in the not too distant future. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Singapore, Singapore
Reviewed 19 February 2016 via mobile

This hotel is located near to cradle mountain. A very nice hotel, nice comfortable room m shower, reception staff are friendly. If u are lucky u get to see wallaby at the carpark. We were there a few days ago n it was raining with strong wind. Hence we really appreciate that we are staying in a hotel with fire...

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Helpful?
Thank liting2015
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear liting2015, Thankyou for your comments, I am very happy to note that you enjoyed your stay in the hotel. We look forward to welcoming you back in the not too distant future. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Canberra, Australia
Reviewed 18 February 2016

This was our first visit to Cradle Mountain. The national park and the surrounding area is some of the best pristine wilderness I have ever seen. This hotel is minutes away and provides a very comfortable place to put your feet up, relax, have a few drinks and a good meal after a day of walking around the various magnificent...

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Helpful?
Thank Steven G
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear Steven G, Thankyou for your comments, I am very happy to hear that you enjoyed the hotel and it's facilities, I am also glad that you were able to explore the National Park as well. I have passed your comments onto all staff who are most appreciative of your recognition!. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Bristol, United Kingdom
Reviewed 17 February 2016 via mobile

This hotel is badly in need of a re-fit. Everything works but it is very old fashioned. The bathroom was particularly grim. Breakfast is plentiful but not tasty. The fruit and croissants were the best things. Ghastly coffee. There is a buffet dining room or an a la carte. The buffet sounded horrendous and we later heard that the food...

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Helpful?
Thank jeminab
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear jeminab, Thankyou for you comments. Can you please contact me directly on 03 6492 1404 to discuss your comments further. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Singapore, Singapore
Reviewed 16 February 2016

Beautiful place for a perfect holiday. Very good for nature lovers and for people who love walking in mountains. Nice weather. There is only one cafe in the information center. A near by grocery also available. Be there before 6PM if you want to buy anything. Visit the national park in the evening if you want to see animals such...

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Helpful?
Thank IcebugDJ
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear IcebugDJ, Thankyou for your comments, I am glad that you enjoyed the hotel and it's surrounds, also, you were able to enjoy the National Park! Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

Melbourne, Victoria, Australia
Reviewed 15 February 2016

Beautiful beds and linen and reasonable room size but the buffet dinner offered at 39 dollars a head was atrocious ....everything was dry except the lamb roast Desserts manufactered im sure not cooked there and were basically dry cakes. i was disgusted at the quality of food ..Made Macdonalds look fresh... We refused to go and pay for breakfast because...

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Helpful?
Thank Tracy E
Adam B, General Manager at Cradle Mountain Hotel, responded to this review

Dear Tracy E, Thankyou for your comments, can you contact me directly on 03 6492 1404 to discuss your comments further. Kind Regards, Adam Brooks GM - Cradle Mountain Hotel

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Altitude Restaurant + Lounge Bar
Altitude Restaurant + Lounge Bar
Cuisines: Grill, Contemporary, Bar, Pub, Australian
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
On the fringe of alpine wilderness, Cradle Mountain Hotel sits on the edge of Cradle Mountain Lake St Clair National Park. It's the perfect base for alpine walks. Be pampered at the end of the day with hearty mountain fare and a crackling log fire. The Hotel is home to The Wilderness Galley, a magnificent collection of nature photography. ... more   less 

Additional Information about Cradle Mountain Hotel

Address: 3718 Cradle Mountain Road, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Chateau)
Region: Australia > Tasmania > Cradle Mountain-Lake St. Clair National Park
Price Range: $167 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cradle Mountain Hotel 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Cradle Mountain Chateau Hotel Cradle Mountain-Lake St. Clair National Park
Cradle Mountain Hotel Cradle Mountain-Lake St. Clair National Park, Tasmania
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Questions & Answers

Here's what travellers have asked, with answers from Cradle Mountain Hotel staff and other travellers.
3 questions
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Singapore, Singapore
Brisbane, Australia
over a year ago

See all questions (3)

Questions? Get answers from Cradle Mountain Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms away from reception area”
 of 5 bubbles illana15, 23 Feb 2017 | Read review
“If you have autoclub membership, so need to click through to the room details to find the discounted rate.”
 of 5 bubbles 2andatoddler, 21 Feb 2017 | Read review
“Not sure what to advise. We had a room with a balcony, facing out onto open 'bush'.”
 of 5 bubbles LawrenceHarrogate, 8 Feb 2017 | Read review
“Get a superior room if you want your own hot tub and a two level room.”
 of 5 bubbles RobertGloucester, 28 Jan 2017 | Read review
“The beds are comfy, Really comfy, But hope your neighbours are quiet, don't eat there go to another hotel for food.”
 of 5 bubbles paullZ7306UO, 27 Jan 2017 | Read review
5 of 5