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My husband and I have stayed a few times at the Chalets,we have always found the chalets clean and comfortable. John and Louise bend over backwards to make sure stay is memorable, We have stayed all over the world in many countries and John and...More
Although our chalet was spotlessly clean, we have never before experienced such uncalled for, inconceivable rudeness by management anywhere in the world where we have booked overnight accommodation.Since our stay, we have viewed a number of responses highlighting paying guests experiencing similar situations and only...More
8 Thank sandy832
Response from Perentie, Owner at Derwent Bridge Chalets & StudiosResponded 14 September 2015
We regret that the guests stay was not up to expectations. Unfortunately, our situation was most certainly not as we expected it to be at that time. The sudden passing of the co-owner of the business (my husband) the week prior made this a very...More
The most unpleasant experience we have ever had. This place is deserving of its 3.5 stars however the owner Louise brings it crashing to a 1 star, if that. I can not fathom how an owner of a business can be so rude and condescending....More
5 Thank pleasuresinlife
Response from Perentie, Owner at Derwent Bridge Chalets & StudiosResponded 7 August 2015
Greetings from a very snowy Central Highlands.
The blog states these guests stayed in August 2015, travelled with family and was posted 4 August 2015.
We wrote to TripAdvisor stating that both Louise and John were away from their business attending a funeral in Adelaide...More
Perfect hosts welcome you with a special smile ... Great wilderness location great nature walks heavenly fire the bestest locals great pub just 5 minutes up the road and brekky at wombat cafe ..... Bed comfortable .... Wellness spa ..... Totally BLISS
We spent a lovely night here. The accommodation was comfortable and clean and well appointed. John was more than helpful and could not be more friendly. Our fire was lit and going when we arrived which was great because it snowed that night.
US$132 - US$184 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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