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Quality Hotel Gateway

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Traveller (75)
Room & Suite (38)
Dining (4)
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Overview
  • Excellent32%
  • Very good47%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“cider bar”(15 reviews)
“top floor”(26 reviews)
“deluxe spa room”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (782)
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Traveller rating
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All reviewscider bartop floordeluxe spa roomroom servicefree parkingla pommecentral locationbusiness tripking bednice roomcar parkingwalking distancemini barplace to staygood sizeexcellent locationvisit devonport
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71 - 75 of 777 reviews
Reviewed 18 February 2018 via mobile

I stayed at the hotel for a week of work in Devonport. Note this review relates to rooms on the 4th floor which I understand are their premuim rooms. The room was spotlessly clean, modern, recently fitted out. No kitchenette or microwave, but there is...More

1  Thank David M
Response from HotelManagerQHG, Manager at Quality Hotel GatewayResponded 20 February 2018

Dear Reviewer, thank you very much for your detailed review,we hope to see you again soon

Reviewed 17 February 2018

What i was promised and what was delivered was two different things,i booked into a room that costed $165.00 and i asked could i have about 6 people in the room for a general meeting,Yes was the answer and when i got there i had...More

Review collected in partnership with this hotel
1  Thank markmckenzie2018
Response from HotelManagerQHG, Manager at Quality Hotel GatewayResponded 20 February 2018

Dear Reviewer, Thank you very much for your review, and apologize for the miss information. I have address this with the staff to ensure this will not happen again. I hope that you will consider staying with us again so that we can have another...More

Reviewed 16 February 2018

friendly, try hard, but no sense of urgency or customer service with the bar, restaurant or front desk staff. you wait, you ask, you ask again and then something happens. new electronic blinds are clunky and panel shines all night. roof leaking outside restaurant..so had...More

Review collected in partnership with this hotel
1  Thank nc0x
Response from HotelManagerQHG, Manager at Quality Hotel GatewayResponded 20 February 2018

Thank you for taking the time to review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed 16 February 2018

The Gateway was, as always, totally reliable. From phoning for a last minute, one night, booking, right through the well-laid out rooms, the ever-pleasant staff, to quick check out, it was all good. After a visit to the nearby art gallery and a browse in...More

Review collected in partnership with this hotel
Thank Deb M
Response from HotelManagerQHG, Manager at Quality Hotel GatewayResponded 20 February 2018

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we...More

Reviewed 15 February 2018

Check in very poorwith minimal information given. I had to keep asking questions for basic information eg: where we park and how we get to our room. Receptionist wasn’t very professional and almost seemed annoyed that I was there to check in. The rooms were...More

Review collected in partnership with this hotel
Thank kimberleyjarman
Response from HotelManagerQHG, Manager at Quality Hotel GatewayResponded 20 February 2018

Thank you for taking the time to comment regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations on your recent visit. Your satisfaction is important to us and we will...More

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Most Booked Properties in Devonport, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Business Centre with Internet Access
Self-Serve Laundry
Babysitting
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (75)
Room & Suite (38)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Christopher P
26 January 2018|
AnswerShow all 3 answers
Response from Meggsontoast42 | Reviewed this property |
No, we had to park outside.
0
Votes
Room Tips
"only stayed one night, can't really say"
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"Ask for a room away from the road."
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"Noted rooms near stairs subjet to noise"
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"Choose room on 1st or 2nd level NOT ground level"
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