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Comfort Inn & Suites

72 reviews
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Traveller (8)
Room & Suite (41)
Pool & Beach (6)
Overview
  • Excellent42%
  • Very good29%
  • Average22%
  • Poor2%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
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Reviews (72)Write a Review
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All reviewscinnamon rollspancake machinebiscuits and gravyrestaurants and shoppinglate checkshower headwe've stayedroom was cleanhotel is locatedwould stay againyogurtnewarkexpressestvremodelhousekeepingdust
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11 - 15 of 71 reviews
Reviewed 26 July 2016

We arrived at the Holiday Inn Express Newark-Heath late in the evening, around 11:30. We checked in and headed up to the room. The double queen room was average sized and it did offer a fridge, microwave and Keurig coffee maker. If you are in...More

Thank Chappie75
Response from IHGService, Guest Relations Manager at Comfort Inn & SuitesResponded 12 August 2016

Dear Chappie75, Thank you for staying with us and submitting a review. I am pleased to note that you liked the nice bathroom and television in your room. We work very hard to ensure our facilities and service are superior and we strive to be...More

Reviewed 28 April 2016

Stayed here over a weekend for a soccer tournament in Columbus. I have to say I was a little worried after reading some of the recent reviews, but I did not find them to be true at all. The employee working at check in was...More

1  Thank PettsWVU01
Reviewed 4 March 2016

Recommended. This is a fairly nice hotel. We enjoyed a night here on IHG points as Spire Elite members of the IHG club. It's located smack-dab in Hebron not far from the border of Newark and convenient to a Olive Garden restaurant. We'd stay here...More

Thank RoverTreks
Response from Dwann T, General Manager at Comfort Inn & SuitesResponded 4 March 2016

Dear RoverTreks, Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great...More

Reviewed 3 March 2016

It's a normal hotel. Nothing really above average in the features. The thing that makes this a good stay is the staff. The people at the front desk are very helpful and cheerful. The breakfast were quick and friendly. The rooms could use some new...More

Thank Steve H
Response from Dwann T, General Manager at Comfort Inn & SuitesResponded 4 March 2016

Steve H, Thank you for choosing the Holiday Inn Express in Heath, OH. Customer service is something we pride ourselves in and our staff is the best in town! We do appreciate the feedback on our condition of the carpet and the heaters. We look...More

Reviewed 28 February 2016

I was actually impressed when I first arrived the staff was polite and very professional, but things took a turn quickly. I brought my grandchildren in from out of town for a fun night of swimming and opted for the suite (around 150 buck before...More

1  Thank Rex F
Response from Dwann T, General Manager at Comfort Inn & SuitesResponded 28 February 2016

Dear Rex F, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the issue with the pool. I am deeply sorry that we did not...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Details
Price range
US$77 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$77 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (8)
Room & Suite (41)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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esteiger2017
28 April 2017|
Answer
Response from Michael G | Reviewed this property |
I believe this is a smoke free hotel. You can always check the website.
0
Votes
Room Tips
"if you come for swimming check the pool area first!"
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"Third floor was very quiet"
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"I will advise that there is a great deal of street noise from SR 79. This is a busy area and there is no..."
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"We weren't there long enough to give any helpful hints. You are on a city street so there's no..."
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