We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Hilliard Inn & Suites

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
BEST WESTERN Hilliard Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

152 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 151: English reviews
Start your review of BEST WESTERN Hilliard Inn & Suites
 Click to rate
Reviewed 5 days ago NEW

Our room was immaculate and a good size, the beds so comfortable, all conveniences provided. The breakfast was quite good; eggs, waffles, fruit, cereal etc. The staff were all so pleasant and helpful. They went above and beyond to be kind and helpful. Close to highway, restaurants, shopping and sport facilities. We would definitely return.

Thank ATWSue
Sevierville, Tennessee
Reviewed 20 December 2016

Very nice addition to the Best Western brand! We were in town for a graduation at Ohio State, and during the nice there was a terrible ice/snow storm. We were concerned about checking out early and spoke with Jane at the front desk, who explained we could wait until 1pm for safety reasons, with no charge. How wonderful that the...

Thank MrsMopar
About Hotel's Favourite Review
Reviewed 1 week ago

We recently stayed in Hilliard's Best Western to attend a high school event at OSU. Location was perfect, the bed was phenomenal, and the room itself was clean and spacious. Breakfast was disappointing as the eggs were obviously not from fresh eggs, and no fresh fruit was offered. A 1am fire in an adjacent room disrupted things and left a...

Review collected in partnership with Best Western
Thank Deb P
Orient, United States
Reviewed 2 weeks ago

We booked at the last minute and was treated exceptional. The rooms are large and clean. very nice presentation in the rooms. The breakfast was very good and lots of choices. the eating area was clean and the gentleman tending the area was on top of things as items got low. The pools seemed smaller than usual but served its...

Review collected in partnership with Best Western
Thank 751jasonv
HIlliard, United States
Reviewed 3 weeks ago

Group Reservations were easy to make. They gave us a great deal on 15 rooms. Pool is small but nice. Rooms are spacious and clean. Breakfast was delicious, hot, fresh, and replenished even at the close of breakfast.

Review collected in partnership with Best Western
Thank 700shawnal
Reviewed 6 February 2017

Our stay at the Best Western in Hilliard OH was very pleasant. The motel is clean. The staff is friendly and helpful. Our room was clean, up-to-date and comfortable, with a great bed. There are restaurants within walking distance of the motel. The breakfast bar which offered eggs, bacon, breads, waffle-makings, juice, cereals, etc. was fine. My only complaint, and...

Thank daytripper082166
Fort Wayne, Indiana
Reviewed 24 January 2017

We have been to many hotels with our large family and this has been one of the best. We are looking for accommodations for many people, inexpensive, clean and friendly and attentive staff. That is exactly what we got here. Next time we are in Columbus, we will certainly be getting a room at the Best Western in Hilliard.

Thank 7doks
Morgantown, West Virginia
Reviewed 23 January 2017

The hotel has a very modern, cozy look, and the rooms with a king bed are very welcoming with a small sitting area. Great size rooms and very good service. The location was great with a lot of restaurants around and shopping places. Exactly what I was looking for!

Review collected in partnership with Best Western
Thank cassc905
Ellwood City, Pennsylvania
Reviewed 12 January 2017 via mobile

Nice hotel in good location, close to downtown Columbus. Beds were comfortable and clean. Free hot breakfast was good, eggs,bacon bagels and muffins,make your own waffles and pancakes.Staff was friendly. Would stay again if in the area.

Thank catman61
Omaha, United States
Reviewed 19 December 2016

This is a very comfortable hotel. It's about 2 block from the interstate and is very convenient for getting around town. there are also lots of decent places to eat nearby. The breakfast was the usual but seemed a little better than most. The staff was friendly. The bed was very comfortable. I'd stay here again.

Review collected in partnership with Best Western
Thank Patti S

17 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (10)
Room/Suite (4)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (7)
Hotel & Grounds (2)
Dining (2)
Pool/Beach Area (1)
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hilliard
0.7 km away
Hampton Inn Suites Columbus Hilliard
0.0 km away
Homewood Suites by Hilton Columbus Hilliard
6.9 km away
#21 of 143 in Columbus
314 reviews
Show Prices
Show Prices
Show Prices
5.3 km away
Holiday Inn Express Columbus - Dublin
7.6 km away
Red Roof PLUS+ Columbus Dublin
6.3 km away
Hawthorn Suites by Wyndham Columbus West
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Banquet Room

Additional Information about BEST WESTERN Hilliard Inn & Suites

Address: 3831 Park Mill Run Dr, Hilliard, OH 43026-8110 (Formerly Comfort Suites)
Region: United States > Ohio > Hilliard
Price Range: $144 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hilliard Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Best Western and Hotels.com so you can book your BEST WESTERN Hilliard Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Hilliard
Comfort Suites Hilliard
Hilliard Comfort Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hilliard Inn & Suites staff and other travellers.
2 questions
Ask a question
over a year ago
West Olive, Michigan
over a year ago

See all questions (2)

Questions? Get answers from BEST WESTERN Hilliard Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem excellent. We were on the 3rd floor”
 of 5 bubbles ATWSue, 20 Mar 2017 | Read review
“We enjoyed a convenient room on the first floor. It was quiet and close to the lobby.”
 of 5 bubbles daytripper082166, 6 Feb 2017 | Read review
“Make sure there isn't a security light directly outside the window, unless you don't mind your room partially lit up all night.”
  • Very comfy king bed
 of 5 bubbles itropicbird, 9 Oct 2016 | Read review
“Get the 3rd floor”
 of 5 bubbles judymjw, 17 Aug 2016 | Read review
“Only 3 floors with elevator and easy access. No problems.”
 of 5 bubbles tnace1, 17 Jul 2016 | Read review
5 of 5