We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Hilliard Inn & Suites

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Best Western Hilliard Inn & Suites
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

164 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Best Western Hilliard Inn & Suites
See the most recent reviews
Showing 163: English reviews
Sevierville, Tennessee
Reviewed 20 December 2016

Very nice addition to the Best Western brand! We were in town for a graduation at Ohio State, and during the nice there was a terrible ice/snow storm. We were concerned about checking out early and spoke with Jane at the front desk, who explained we could wait until 1pm for safety reasons, with no charge. How wonderful that the...

Thank MrsMopar
Omaha, United States
Reviewed 19 December 2016

This is a very comfortable hotel. It's about 2 block from the interstate and is very convenient for getting around town. there are also lots of decent places to eat nearby. The breakfast was the usual but seemed a little better than most. The staff was friendly. The bed was very comfortable. I'd stay here again.

Review collected in partnership with Best Western
Thank Patti S
Hilliard, Ohio, United States
Reviewed 8 December 2016

Drawn to reasonable rates, favorable reviews. Cheerfully upbeat staff member sealed the deal. Right off expressway. Lobby and room decor and hues very well appointed. Mattress felt as if a masseuse was attached--royalty doesn't have it any better. Pillows were 'pods.' Fitness center lacked a treadmill. Scrambled eggs tasted homemade, not greasy; impressed with cellophane wrapped apples but consistency of...

Review collected in partnership with Best Western
Thank terrid633
Ottawa, Canada
Reviewed 29 November 2016

Clean, comfortable rooms, helpful staff, reasonable price, good breakfast. Everything we were looking for in an overnight stop. Currently low value of the CAD made this a bit more expensive for us relative to prices in Canada, but overall it was still a good deal.

Review collected in partnership with Best Western
Thank Peter H
Frederick, Maryland
Reviewed 26 November 2016

This hotel was clean, classy, and luxurious. I LOVED the warm pool! I'd recommend this hotel to everyone! The rooms are HUGE, the service was friendly. There is a delicious Mexican restaurant within walking distance too!

Review collected in partnership with Best Western
Thank melissabP5606CW
Ann Arbor, Michigan
Reviewed 16 November 2016

If you need a convenient place to stay in Upper Arlington you will be quite satisfied with this hotel. Rates very reasonable, service good, convenient to highway. We've stayed here many times over the last few years with no complaints. Good(but limited) accessible rooms.

Review collected in partnership with Best Western
Thank L477WJwilliamm
Amarillo, Texas
Reviewed 31 October 2016

This property is clean, in a safe area, surrounded by good quality restaurants and I great value for the Columbus Ohio area. It's a 30 min drive to the fairgrounds in traffic but it is worth the drive because of the quality of this hotel and the cost of rooms is excellent. Far below comparable properties in the area. I'll...

Review collected in partnership with Best Western
Thank Kenda G. P
Des Plaines, Illinois
Reviewed 31 October 2016

We were booked at a Homewood Suites in Hilliard and got bumped at 10:30pm on Wed. for a four night stay. We were sent to the Hilliard Best Western for one night. We were so impressed that we decided to stay the next three nights instead of going back to Homewood. Good decision!!! Less expensive, great facilities and great staff.

Review collected in partnership with Best Western
Thank eldoneb
Novato, United States
Reviewed 20 October 2016

We had a great stay! It was a great location, nice that breakfast was included. Indoor pool, very clean and friendly staff! Short visit but would consider staying here again for sure. Everything is brand new!

Review collected in partnership with Best Western
Thank Claire K
York Haven, Pennsylvania
Reviewed 15 October 2016

Everything was great here. Nice and clean and friendly. 2 floors and we were on the top floor. Very quiet and good for sleeping. Hot breakfast was only so-so but everything else was really good. We would stay here again.

Thank Monique S

17 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (10)
Room/Suite (4)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (7)
Hotel & Grounds (2)
Dining (2)
Pool/Beach Area (1)
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Hilliard
0.7 km away
Hampton Inn Suites Columbus Hilliard
6.9 km away
Best Western Suites
Best Western Suites
#21 of 143 in Columbus
325 reviews
0.0 km away
Homewood Suites by Hilton Columbus Hilliard
Show Prices
Show Prices
Show Prices
5.3 km away
Holiday Inn Express Columbus - Dublin
5.3 km away
Drury Inn & Suites Columbus Dublin
6.3 km away
Homewood Suites by Hilton Columbus/OSU
Show Prices
Show Prices
Show Prices


  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Best Western Hilliard Inn & Suites

Address: 3831 Park Mill Run Dr, Hilliard, OH 43026-8110 (Formerly Comfort Suites)
Region: United States > Ohio > Hilliard
Price Range: $143 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hilliard Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, Priceline, Cheap Tickets and HotelQuickly so you can book your Best Western Hilliard Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Hilliard
Comfort Suites Hilliard
Hilliard Comfort Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Hilliard Inn & Suites staff and other travellers.
2 questions
Ask a question
over a year ago
West Olive, Michigan
over a year ago

See all questions (2)

Questions? Get answers from Best Western Hilliard Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem excellent. We were on the 3rd floor”
ATWSue, 20 Mar 2017 | Read review
“We enjoyed a convenient room on the first floor. It was quiet and close to the lobby.”
daytripper082166, 6 Feb 2017 | Read review
“Make sure there isn't a security light directly outside the window, unless you don't mind your room partially lit up all night.”
  • Very comfy king bed
itropicbird, 9 Oct 2016 | Read review
“Get the 3rd floor”
judymjw, 17 Aug 2016 | Read review
“Only 3 floors with elevator and easy access. No problems.”
tnace1, 17 Jul 2016 | Read review
5 of 5
US$93* /night
View Deal
View all 12 deals
Prices are for 1 room, 2 adults
Change dates