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only local, affordable, full service hotel around.dated but well maintained pools nice bars nice, restaurant nice and affordable . staff at desk, restaurant and bar friendly and helpful .room and property clean and kept up.will come again. maybe have shuttle to rockcino only complaint
1 Thank jbuckeye15
Response from Tim P, General Manager at Norwood Inn Hudson Conference CenterResponded 18 December 2015
I am happy to hear that you had a nice experience staying with us. I will look into your concern regarding the Rocksino shuttle as that is a wonderful benefit for our guests. I hope to see you again soon for another enjoyable stay.
Yes the place could use some remodeling, since carpets, furniture and equipment are not from this decade. But the Clarion Inn is actually a very nice place to stay.
I've been staying there 5 days a year since 2012, and I must admit, I always...More
1 Thank sabaseb
Response from Tim P, General Manager at Norwood Inn Hudson Conference CenterResponded 30 November 2015
Thank you for continuing to choose to stay with us when you are in the area. We have done many renovations, mainly in the guest rooms themselves, and plan to expand that to the hallways in the near future. I am happy to hear that...More
First of all I always give a review my honest opinion and give high remarks for the hotels that wow us. This was not the case with this place. It started out when we arrived and told that we did not book the casino shuttle...More
Response from Tim P, General Manager at Norwood Inn Hudson Conference CenterResponded 23 November 2015
Please contact me at 330-653-9191 So that I can personally address your concerns. What you describe is not typical and is an absolutely unacceptable experience. I hope that you will give us the opportunity to make things right and show that we normally provide a...More
My daughter and son-in- law held their wedding at the Happy Days Lodge and guests were booked here for the weekend because the hotel offered shuttle service to and from the lodge. That was the only good thing to come of this stay. Where do...More
Thank K L
Response from Tim P, General Manager at Norwood Inn Hudson Conference CenterResponded 17 November 2015
I am sorry to hear that you were still disappointing despite my efforts to make things right. I personally inspected your room and agree that it was not perfect as it should have been, and then proceeded to clean the room to your liking. I...More
While traveling with a motor coach tour group we stayed here overnight. The staff was friendly. The free breakfast offered was fresh and of average quality. The facility is very large so for many it is a long walk to get to the central amenities....More
Thank Duane B
Response from Tim P, General Manager at Norwood Inn Hudson Conference CenterResponded 2 November 2015
Thank you for taking the time to review our hotel. We have renovated many parts of the hotel, and I agree there is more work to be done. The hallway carpet is absolutely on the list, as is the area where you saw plywood (part...More
We are a pet friendly hotel. We have designated pet rooms. Our pet fee is $10.00 and a pet form needs to be filled out at check in so that our housekeeping department knows there is a pet in the... More
We are a pet friendly hotel. We have designated pet rooms. Our pet fee is $10.00 and a pet form needs to be filled out at check in so that our housekeeping department knows there is a pet in the room.
Tracy Rossi Front Desk Manager