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Courtyard Cleveland Independence

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72 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Independence
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Showing 71: English reviews
Cincinnati, Ohio
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2015 via mobile

I stayed here for work, best option of 2 approved hotels. The bistro staff both am & pm were excellent; they are the reason I'll stay here again if work needs have me back in Independence. Room was nicely furnished & spacious, bed firm but comfortable. Please educate the cleaning staff to pay attention to detail.

Helpful?
Thank am03rn
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Cleveland Independence. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I have also followed up with housekeeping team to ensure... More 

Indiana
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 November 2015

Hosted a meeting at this location in October 2015. Staff were wonderful, always ready to accommodate any issue, like the need for an extension cord, or extra stool. The room for sleeping was comfortable, good amenities, and the kids liked the beds and shower. They enjoyed the room better than most other hotels they have stayed in. PLENTY of outlets... More 

Helpful?
1 Thank rob b
Hamilton, Canada
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 October 2015 via mobile

This hotel was perfect from the rooms to the outdoor area we used as a team to the front desk. Would highly recommend it and it's in a good neighborhood. The roads are a little hard as there is lots of construction. It's close to the Wasabi restaurant. You must go there. 10 out of 10 on experience.

Helpful?
1 Thank JulieR0bin
Fort Collins, Colorado
Level Contributor
151 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 15 September 2015

As other reviewers have written. The "new" rooms are really very nice. I like the pull out desk and the curved sofa. The focal wall has great colors that help make the room comfortable. The Lobby Cafe staff were all friendly and helpful and the Starbucks coffee and food decent. Why the 4? The bathroom shower/bath area was not updated... More 

Helpful?
1 Thank BluDragonFlyer
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for your feedback in regards to your most recent stay with us! We're thrilled to hear you enjoyed your stay and hope for the chance to welcome you back to our property in the future. Thank you for choosing Courtyard by Marriott for your travel needs! Sincerely, Laura Chmielewski General Manager Courtyard by Marriott -... More 

Harrison Township, Michigan, United States
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 September 2015 via mobile

Stay two nights for a wedding. There were several couples staying here and they had a shuttle to the reception. Rooms were very nice. Refrigerator in room. The courtyard was a nice place for the group to meet before and after we went out. Rooms were clean and the beds were very comfortable. Well worth the price.

Helpful?
1 Thank Craig S
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2015 via mobile

My boyfriend and I were looking for somewhere close to both of us but away from home for a few nights away. We booked with Courtyard by Marriott in Independence. First off I have to say I loved that everything was nice and close as the hotel was right off the highway. It was very clean, and just perfect for... More 

Helpful?
1 Thank Elaine C
Buffalo, New York
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2015

This hotel has the new CY design - very modern. We stayed three nights in a One-bedroom Suite which was lovely. The front desk, Bistro & housekeeping staff were all excellent and accommodating. The housekeeper was a Ukrainian "Babushka", a very sweet woman who did an outstanding job - I enjoyed chatting with her. The young man in Guest Services... More 

Helpful?
Thank Craig H
Warren, New Jersey
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 August 2015

This Courtyard has clean, comfortable, contemporary rooms. Location right off I-77 is quite convenient for getting to downtown Cleveland and other locations in the area. We visited Cleveland's Little Italy (on the east side), the Rock-n-Roll Hall of Fame (near the Lake), Cathedral of St. John (downtown) and attended a baseball game at Progressive Field (close to downtown).

Helpful?
Thank Adrianne P
northeast
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2015

Quick overnight stay earlier this week for an appointment in Cleveland. I was very impressed with this hotel. I arrived late (around 11 PM) and the front desk staff were super friendly and efficient. One staff member made the keys, while the other one greeted me and asked if there was anything I needed. The room was nicely renovated with... More 

Helpful?
Thank happyvoyager30
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Thank you for sharing your experience at the Courtyard Cleveland Independence. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

Reynoldsburg
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 July 2015

I love the rooms and there are ample outlets to plug in whatever you need, including USB ports. The beds are very comfortable and the bathrooms are HUGE!! My son and I was in town for the Indians game and it was only a 15 minute drive to the ballpark. Easy access off I-77

Helpful?
1 Thank buckeyelee

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Courtyard Cleveland Independence

Address: 5051 West Creek Road, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $133 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Independence 3*
Number of rooms: 146
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Also Known As:
Courtyard Cleveland Independence Hotel Independence
Courtyard Independence
Independence Courtyard
Independence Marriott
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Questions & Answers

Questions? Get answers from Courtyard Cleveland Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and it was quiet.”
 of 5 bubbles jsY2911ZE, 1 Dec 2016 | Read review
“No adjoining.”
 of 5 bubbles pandee16, 16 Sep 2016 | Read review
“Select a room on opposite of highway if possible.”
 of 5 bubbles Livetotravel, 22 Jun 2016 | Read review
“Ask if upgrade is available.”
 of 5 bubbles 226peggyk, 18 May 2016 | Read review
“Room 101 is a suite on the ground floor near an exit if you need to be near your car.”
 of 5 bubbles Trini-trekkers, 19 Mar 2016 | Read review
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