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Hyatt Place Cleveland/Independence

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Hyatt Place Cleveland\/Independence
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571 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Cleveland/Independence
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Showing 564: English reviews
Linwood, MI, United States
Reviewed 13 September 2015

Overall the hotel met our needs, Not a place that I would vacation but perfect for what we needed, We arriaved late and got food from the gallery, baked goods were stale, We have stayed here before and this wasn't an issue,

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Helpful?
Thank Lawrence A
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Lawrence A Thank you for taking the time to review your recent stay with us. I wanted to take a moment to sincerely apologize for the issue with the bakery items. This comment will be shared with the staff as a whole as this is definitely not something that is a common issue. I would hope despite that issue you...

Bethesda, Maryland
Reviewed 11 September 2015

The staff was super friendly and helpful. We were arriving late and called ahead and they had the room perfectly ready with requested feather-free pillows when we arrived. The beds are comfy and the breakfast was just right for families. The sofabed is handy to have one extra bed for kids.

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1Thank dvice1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

dvice1, Thank you for taking the time to review your recent stay at our property. I am pleased to see the staff made a positive impact during your time with us. Your comments will be shared with then team. Please keep us in mind for any future stays in the Cleveland area as we would love to host you again!

Neptune, New Jersey
Reviewed 11 September 2015

Excellent hotel for longer term stay. King room had nice comfortable mattress, crisp linens and towels, separate vanity area from toilet and bathtub/shower, big screen TV, plenty of shelves, living room area had L-shaped sofa, desk, and wet bar (with sink and mini-refrigerator). Clothes closet was a little small. Breakfast menu was great for the morning, with free papers. A...

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Helpful?
Thank TimmyB52
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

TimmyB52 Thank you for taking the time to review your recent stay at our property. I am pleased to see that it was a positive experience. I am glad the room layout and the food and beverage options made an impact on you during your stay. Your kind words will be shared with the staff as a whole. Please keep...

MARKHAM, Canada
Reviewed 10 September 2015

We chose this hotel based on it sratings. The staff were great but the small amenities that determine if the stay was good was lacking. My wife was bitten numerous times in the room but we could not identify what was biting her. There was no shampoos conditioner, not enough towels etc at the beginning of our stay and we...

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Helpful?
Thank Colin C
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Colin C Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay was anything less than ideal. Please ensure your comments have been shared with the housekeeping and maintenance teams. On a positive note, I am pleased the staff were a positive aspect of the stay and your comments will be...

South Bend, United States
Reviewed 10 September 2015

Very nice hotel, clean and spacious rooms. Location is ideal and easy to get to downtown Cleveland from this hotel. The rates are always reasonable and affordable, especially for the quality of the rooms. We have stayed at this hotel several times and have never been disappointed.

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Thank Diane K
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Diane K Thank you for taking the time to review your recent stay with us. I am pleased the location and the rooms/value continue to bring you to our property. We look forward to your future stays with us!

Waukesha, Wisconsin
Reviewed 9 September 2015

Stayed at the Hyatt Place over labor day weekend. Was okay, and just okay. Breakfast was fine. Pool was nice but no hot tube. Room was okay, linens are a poor choice and the room set up with the sink area separate from the tub/toilet area is not the best configuration. Beds are not too comfy.

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Helpful?
Thank Stephen F
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Stephen F Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay was anything less than ideal. Your comments about the linen and beds will be shared with the housekeeping team. It is our hope that you would give us another opportunity to better serve your needs.

Dandridge, United States
Reviewed 8 September 2015

Everything was Great. Friendly Folks. Good Services. It was not a long trip just one night out. I usually stay in Marriott properties but was pleasantly surprised by the amenities offered. It was a good value and a nice property. I would recommend it to anyone.

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Thank Doug M
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Doug M Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your night here and the staff and amenities we offer assisted in making your stay a pleasant one. Your comments will be shared with the staff as a whole. Please think of us again if your travels bring you back...

Louisville, KY
Reviewed 8 September 2015 via mobile

It's not a good sign when my wife, who spends a good deal of time in Hyatt Place Hotels on business, walks into the room and says "It's not as nice as other Hyatt Places I have been to". Unfortunately, the only room available was a handicapped assessable room that had its own challenges. Don't get me wrong I think...

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1Thank jgbtravels
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

jgbtravels Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay was anything less than satisfactory. Your comments about the television have been shared with our maintenance team as that is definitely not what our guests should expect. Your comments about the housekeeping issues have been shared with our Executive Housekeeper...

Saint Joseph, Michigan, United States
Reviewed 7 September 2015

I am impressed with this Hyatt. It was so quiet and comfortable. We had a King suite and loved that fact that we didn't have to sit on the bed to relax we had a couch. Loved the breakfast and the staff was phenomenal always kind willing to help and most of all pleasant. Thank you Hyatt for a great...

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Helpful?
Thank Steve C
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Merry E Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your time here and the staff made a positive impact during your stay. Your kind words will be shared with the team. Please keep us in mind should your travels bring you back to the Cleveland area.

Philadelphia, Pennsylvania
Reviewed 6 September 2015

I've stayed here many times for business. The staff is top notch and genuinely friendly. The hotel constantly does repairs and maintenance so the facility is well maintained. The rooms have been recently renovated and are nice and clean. The free breakfast, free WiFi, free newspaper, and free local shuttle add to the value. If you need a comfortable, unpretentious...

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Helpful?
Thank Portena-by-Marriage
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Portena-by-Marriage, Thank you for taking the time to review your recent stay with us. I am pleased our staff and property help ours to be your hotel of choice in this area. Your comments will be shared with the staff as a whole. We hope to see you on your next visit to the Cleveland area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 

Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Dr, Independence, OH 44131-2145
Region: United States > Ohio > Independence
Price Range: $161 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hotel Style:
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
#1 Business Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Cleveland/Independence staff and other travellers.
5 questions
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Grand Island, New York
Bowling Green, Ohio
over a year ago

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Questions? Get answers from Hyatt Place Cleveland/Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the 5th floor, good view and easy access with elevator”
 of 5 bubbles rob2rob, 8 Nov 2016 | Read review
“Rms 126/125 are a bit too close to the exit and the door is loud.”
 of 5 bubbles cptb2013, 22 Sep 2016 | Read review
“Watch out for AC issues”
 of 5 bubbles Bigzeek, 18 Aug 2016 | Read review
“Lots of Raccoons eating in the parking lot at night”
 of 5 bubbles 96fredt, 8 Aug 2016 | Read review
“Get one with air conditioning that works”
 of 5 bubbles 803dawnm, 1 Aug 2016 | Read review
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