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Hyatt Place Cleveland/Independence

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578 Reviews from our TripAdvisor Community

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Showing 571: English reviews
New Albany, Ohio
Reviewed 29 September 2015 via mobile

Stayed at this hotel for a get away. Clean, courteous staff, complimentary breakfast better than the normal at other hotels. The room was very clean. We would book here again. We took a walk at the Cuyahoga National Forest nearby on the trails.

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Helpful?
Thank cldl_5452
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

cldl_5452 Thank you for taking the time to review your recent stay at our hotel. I am pleased you enjoyed your time with us and the staff and the breakfast were pluses. Your comments will be shared with the staff as a whole. Please keep us in mind if your travels bring you back to the Cleveland area!

Miami Beach
Reviewed 28 September 2015

The hotel is fairly new, well located, very clean, staffed by good people and well priced. It is easy to find to find off the interstate. The breakfast, included, is more than satisfactory. It is the best value in the area. The front desk also has an impressive list that they hand out to guests of restaurants, store, etc. in...

Review collected in partnership with Hyatt Hotels
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1Thank Pierre G G
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Pierre GG Thank you for taking the time to review your recent stay at our property. I am pleased you enjoyed your time with us and the staff and the location made a positive impact! Please keep us in mind if your travels bring you back to the Cleveland area.

St Paul MN, United States
Reviewed 23 September 2015

Clean, quiet, safe. Conveniently located but enough distance away from the noise and congestion of the main road. Great breakfast buffet. Pleasant seating area for having a drink. Plenty of parking. Very nice landscaping.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Alice H E
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Alice H E Thank you for taking the time to review your recent stay at our hotel. I am pleased you enjoyed your stay and that the breakfast and location made a positive impact. We would hope that you would choose to stay with us again if your travels bring you back to the Cleveland area!

Stuttgart, Germany
Reviewed 18 September 2015

This hotel finds every possible way to nickle and dime a person. The beakfast bar looked nice from a distance-but the quality of offerings was questionable. If you want a decent breakfast there are oither options off the property. Toilet paper is an issue. The bed was above average which was nice.

Review collected in partnership with Hyatt Hotels
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Thank CptBlackadder1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

CptBlackadder1 Thank you for taking the time to review your recent stay at our hotel. While I am pleased you enjoyed the beds, I sincerely apologize for any other issues you experienced during your stay. If your travels bring you back to our area, we would hope that you would give us another opportunity to show you the true Hyatt...

Washington, West Virginia
Reviewed 14 September 2015

We arrived early and they had rooms available and allowed us to check in at the time we arrived. Since we were going to the concert and knew it would be late when we returned this was very much appreciated. The breakfast was very good and had a lot of different choices. This is the second time we have stayed...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Kenneth W
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Kenneth W Thank you for taking the time to review your recent stay with us. I am pleased we continued your positive experience with the Hyatt Place brand. I am happy you were able to check in early and enjoy the concert. Please keep us in mind if your travels bring you to the Cleveland area again

Fort Wayne, Indiana
Reviewed 14 September 2015

This Hyatt is magnificent. My husband and I travel internationally quite a bit, and this particular Hyatt has an international feel (even though it's in Ohio). Breakfast bar is fantastic. Staff is helpful. Rooms are clean. If you're a light sleeper, you could have difficulty with the room air conditioner (kind of like those window air conditioners we had "back...

Review collected in partnership with Hyatt Hotels
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1Thank NanaFradette
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

NanaFradette Thank you very much for the kind words. We work very hard to ensure our guests have the best possible experience. I am pleased you enjoyed your time with us and your comments will be shared with the staff as a whole. Please keep us in mind the next time you are in the area as we would love...

Cleveland/Independence, United States
Reviewed 13 September 2015

Check in was quick and smooth and there were absolutely no issues during our stay. We did not partake of the breakfast at this location but when we checked out at 11a.m. we asked for coffee and there was no complimentary drinks and associate tried to sell us Starbucks.

Review collected in partnership with Hyatt Hotels
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1Thank Billie S
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Billie S Thank you for taking the time to review your recent stay with us. I am glad to hear that you enjoyed your time with us. I do sincerely apologize for the complimentary coffee not being available. The coffee/tea is complimentary during the breakfast hours (6:30-9:30 Monday-Friday, 7:00-10:00 Saturday and Sunday). We will leave it out until the pots...

Linwood, MI, United States
Reviewed 13 September 2015

Overall the hotel met our needs, Not a place that I would vacation but perfect for what we needed, We arriaved late and got food from the gallery, baked goods were stale, We have stayed here before and this wasn't an issue,

Review collected in partnership with Hyatt Hotels
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Thank Lawrence A
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Lawrence A Thank you for taking the time to review your recent stay with us. I wanted to take a moment to sincerely apologize for the issue with the bakery items. This comment will be shared with the staff as a whole as this is definitely not something that is a common issue. I would hope despite that issue you...

Bethesda, Maryland
Reviewed 11 September 2015

The staff was super friendly and helpful. We were arriving late and called ahead and they had the room perfectly ready with requested feather-free pillows when we arrived. The beds are comfy and the breakfast was just right for families. The sofabed is handy to have one extra bed for kids.

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1Thank dvice1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

dvice1, Thank you for taking the time to review your recent stay at our property. I am pleased to see the staff made a positive impact during your time with us. Your comments will be shared with then team. Please keep us in mind for any future stays in the Cleveland area as we would love to host you again!

Neptune, New Jersey
Reviewed 11 September 2015

Excellent hotel for longer term stay. King room had nice comfortable mattress, crisp linens and towels, separate vanity area from toilet and bathtub/shower, big screen TV, plenty of shelves, living room area had L-shaped sofa, desk, and wet bar (with sink and mini-refrigerator). Clothes closet was a little small. Breakfast menu was great for the morning, with free papers. A...

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Helpful?
Thank TimmyB52
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

TimmyB52 Thank you for taking the time to review your recent stay at our property. I am pleased to see that it was a positive experience. I am glad the room layout and the food and beverage options made an impact on you during your stay. Your kind words will be shared with the staff as a whole. Please keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 

Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Dr, Independence, OH 44131-2145
Region: United States > Ohio > Independence
Price Range: $159 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hotel Style:
#1 Green Hotel in Independence
#1 Romantic Hotel in Independence
#1 Business Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Cleveland/Independence staff and other travellers.
5 questions
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Grand Island, New York
Bowling Green, Ohio
over a year ago

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Questions? Get answers from Hyatt Place Cleveland/Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the 5th floor, good view and easy access with elevator”
 of 5 bubbles rob2rob, 8 Nov 2016 | Read review
“Rms 126/125 are a bit too close to the exit and the door is loud.”
 of 5 bubbles cptb2013, 22 Sep 2016 | Read review
“Watch out for AC issues”
 of 5 bubbles Bigzeek, 18 Aug 2016 | Read review
“Lots of Raccoons eating in the parking lot at night”
 of 5 bubbles 96fredt, 8 Aug 2016 | Read review
“Get one with air conditioning that works”
 of 5 bubbles 803dawnm, 1 Aug 2016 | Read review
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