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Residence Inn Cleveland Independence

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69 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Erie, PA
Reviewed 17 August 2015

We were in town last week for the baseball game and a visit to the zoo. Got a great deal by NOT staying downtown and decided on this hotel. With my AAA discount the room rates were $127 and $103 for a Thursday-Saturday stay. The room was spacious, clean and well equipped. Housekeeping ran the dishwasher for us which was...

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Helpful?
Thank Blondiemoppet
Thornhill, Canada
Reviewed 13 August 2015

We stayed here in a 2 bedroom, 2 bathroom suite. It was spacious. The bedrooms were fine and the bathrooms were good. The glass shower door stuck and was very hard to open. The beds were comfortable. The kitchen was dirty. This was what was terrible about the room. The fridge door was filthy and sticky. We used paper towel...

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Helpful?
Thank Ann R
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Ann R, Thank you for taking time to give us feedback on your most recent stay. My apologies for housekeeping not completing your suite. I will discuss this with the team. We will focus on the areas you mentioned and will improve our operation based on your helpful feedback. Safe Travels, Matt

Birmingham, Alabama
Reviewed 13 August 2015

I've stayed in this hotel twice. It's a great location with easy access to Cleveland in about a 10 minute drive. The property is clean and the beds are comfortable. Breakfast is ok with standard cold and hot offerings, nothing especially spectacular, but they did have turkey sausage one morning which was a pleasant surprise. Only problem I've had is...

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1Thank Kimberly R
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Kim R, Thank you for taking time to give us feedback on your recent stay here. We are glad that you enjoyed our property and that the hotel was clean and the beds were comfortable. I will address the issues with housekeeping in regards to knocking early on guest room doors. Once again thank you for choosing our hotel when...

Reviewed 5 August 2015

I stayed here for a weekend with a friend. We had two seperate rooms directly nextdoor to each other. The rooms were cleaned daily and by our request. The cleaning person did an excellent job. They were always very polite and knocked before entering. The shower was always hot and had GREAT water pressure. The pool was outdoors which wasn't...

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Helpful?
Thank LashaeBrooke
Saint Paul, Minnesota
Reviewed 4 August 2015

First off, this hotel has an odd layout: A series of about 8-10 two-story "pods" with 4 rooms in each, all with exterior doors. No interior hallways. However, we found our stay very enjoyable. The rooms have had a outstanding modern-style remodel and look fantastic. Bedding and mattresses were very nice. Our family with two teens has switched over to...

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Thank marcus_sparkus
Niles, Ohio
Reviewed 3 August 2015

We recently stayed here for a couple of nights while attending a business conference. We had a 2 br suite with a full kitchen and it was really great. Very comfortable living space with fireplace, great beds, nice pool and outdoor seating. Very good hot breakfast and cozy seating with private TV screens.

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Thank ds521
Sewickley
Reviewed 28 July 2015 via mobile

We spent one night here. I was a little nervous because there was trash all over the outside of the building to our room. (Beer cans and birthday cake) When we walked in the room, I breathed a sigh of relief. The inside was newly remodeled, very clean and beautiful! The staff were all very friendly! I def think it...

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1Thank Wendy G
Havertown, Pennsylvania
Reviewed 11 July 2015

For a quick stop or a family vacation, this place is great. It is furnished in a very clean and modern style, was extremely clean, and the kitchen was excellent! To my surprise the grounds were lovely and there was an outdoor pool! I will definitely return when I get the chance. Additionally, the complimentary breakfast was very varied and...

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Thank Marylynne929
Chicago area
Reviewed 9 July 2015

The room was actually ok except for the bathroom which was super sized... super small that is.. The door to the bathroom was situated so that if you wanted to close the door, you had to squeeze in next to the toilet and then do the same when you wanted out. The icemaker was a nice feature except that it...

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Helpful?
Thank braddad
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Dear Braddad, We appreciate you choosing our hotel while traveling to Cleveland. My sincerest apologies for the noise from the ice maker and from other guests. If you have a few minutes I would sincerely appreciate additional details as I am committed to offering very good service. I am available at ri.clein.gm@marriott.com Thank you, Matt S.

Independence, Ohio, United States
Reviewed 7 July 2015

After a not so great stay at a competitor down the street, we found a suite comparable in total price to two rooms at the cheaper competitor. This place was recently renovated and it feels like it. The two room suite was modern, clean and spacious. It makes you want to extend your stay. Minor complaint is that they only...

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Helpful?
Thank Steve C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn by Marriott Cleveland - Independence, completed guest suite, lobby, business center, dining area and meeting rooms renovations May 2009. Come see our new look, we know you'll love it! ... more   less 

Additional Information about Residence Inn Cleveland Independence

Address: 5101 West Creek Road, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $176 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Independence 3*
Number of rooms: 118
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Also Known As:
Residence Inn Cleveland Independence Hotel Independence
Residence Inn Independence
Independence Residence Inn
Hotel Style:
#3 Romantic Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cleveland Independence staff and other travellers.
3 questions
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Syosset, New York
Hamburg, New York
Berlin, Maryland
over a year ago

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Questions? Get answers from Residence Inn Cleveland Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor room was ideal for me as I had a pet with me.”
 of 5 bubbles kathypL8833XO, 13 Dec 2016 | Read review
“The 2br have a fireplace”
 of 5 bubbles AZCatFan1998, 28 Mar 2016 | Read review
“If you don't want to lug your bags up the stairs, ask for a first floor room.”
  • Go through contortions to be able to close the door when you're inside.
  • Very poor planning!
 of 5 bubbles Motown-Kim, 3 Nov 2015 | Read review
“Don't think you can go wrong with any room location on this property.”
 of 5 bubbles souviens, 29 Oct 2015 | Read review
“No elevator, some rooms are accessible from the stairs only.”
 of 5 bubbles Blondiemoppet, 17 Aug 2015 | Read review
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