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My fault! Won't stay here again. Just needed a place to stay to avoid the 2 hour drive home. 100% smoke free advertised everywhere in the place. I had to inital that I was not going to smoke in the place. Walked in the room...More
1 Thank jab14
Response from ComfortInnIndy, General Manager at Comfort Inn IndependenceResponded 7 October 2017
We are very sorry we did not meet your expectations, and we make every effort tohave our rooms clean and ready for every guest. We hope you will give us another chance to better serve your future hotel needs in the future Have a great...More
WE had made a reservation for 2 nights and then wanted to change it to 3. Corp. said if we added to the existing reservation the price was higher for the Thurs night but if we made a separate one under my husbands name, it...More
1 Thank 02corvette
Response from ComfortInnIndy, General Manager at Comfort Inn IndependenceResponded 6 August 2017
WOW Thank you that was a great compliment to my hotel staff especially Naomi.
It is such a pleasure to know that their efforts to serve our guests are recognized and appreciated. Your comments will be shared with all my staff. We look forward to...More
We arrived in the evening with a large group of us being tired and beat after a long day of travel. We found that our hotel was not prepared for our arrival. I felt sorry for our check-in gal because she had to madly make...More
Response from ComfortInnIndy, General Manager at Comfort Inn IndependenceResponded 19 September 2017
Please accept our apology for not having met your expectations on your last visit to our hotel. Your comments are important and being reviewed by our front desk supervisor to ensure this situation is corrected. We hope you will give us another opportunity to better...More
I have been staying here the past 4 weekends. It's only about 8 miles to the Cleveland Clinic.
The staff is very friendly. The hotel itself is very nice. I have only stayed in a king size room, but it is nice sized. Comfortable bed....More
Thank Candy K
Response from ComfortInnIndy, General Manager at Comfort Inn IndependenceResponded 5 September 2017
Thank you for choosing our Independence Comfort Inn for your last visit to our area.
Your positive comments on our review are greatly appreciated by all our staff.
We look forward to a future visit. Have a great day!!!
The room was very nice. Very clean and nice. Very worth the price. The door was quite hard to open where we spent about 20 minutes trying to figure out the how to open in general. In the end, the staff helped us open the...More
Thank Jonah A
Response from ComfortInnIndy, General Manager at Comfort Inn IndependenceResponded 30 August 2017
Thank you for taking the time to review our hotel and for your nice comments about my staff and making us aware of the problem you experienced. We look forward to your giving us another opportunity to better serve your future hotel needs. Have a...More
US$69 - US$109 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Comfort Inn Cleveland South/Independence Hotel Independence ,