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Comfort Inn Independence

TravelocityUS$100*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$128*
US$100*
US$128*
US$100*
US$128*
US$100*
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Comfort Inn Independence
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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Reviewed 3 days ago NEW

The visit did not start well. The girl that checked us in announced several times in front of other guestz which room we were in. The bed was so uncomfortable on the side closest to the restroom. That side was totally broke down and lumpy. The other side of the bed close to the wall and middle was ok. You...

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Helpful?
Thank Phil Kathy V
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept our apology for not having met your expectation on your last visit to our hotel. Your comments are very important to us and will be reviewed by our management team. We hope you will give us another opportunity to better serve your future hotel needs. Thank you and have a great day!!!

Dover, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

This place has easy access off I77 and is set in a very nice area. This hotel is going through some remodeling, but is very clean and updated. The front service desk person was nice and they got me in my room right away. The beds were clean and comfy and the the bathroom had plenty of room and was...

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Helpful?
Thank Heather P
About Hotel's Favourite Review
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for selecting our hotel while visiting our area. It was a pleasure to serve you and your positive comments are greatly appreciated by all our staff. Havea great day!!!

Anderson, Indiana
Reviewed 1 week ago

This is a nice hotel with a great location. There is new carpet and furnishings throughout. The down sides the breakfast leaves a lot to be desired avoid the powdered eggs lol. Bring dvd's or your Netflix account on a laptop the tv is through satellite and keeps freezing can't even watch the news.

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Helpful?
Thank Kenny W
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please acecept our apology for not meeting your expectations at our hotel. Your opinion is very important to us and the issues will be evaluated. Thank you for taking the time to review our hotel and we hope you will give us another opportunity to better serve your future hotel needs. Have a great day!!!

Bicknell
Reviewed 27 February 2017

Not a nice hotel. Personnel were not friendly. Breakfast bar was out of bread, orange juice and eggs heater pan unplugged thus COLD eggs. Hotel was under remodel which it has been for a very long time. Ask for a digital recept and was told computers were dow, Never did get a receipt. Horrible place would not recommend to anyone...

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Helpful?
Thank Frank L
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept my apology for having let you down and not having met your expectations. All comments are reviewed by our staff. Our renovation is nearing completion and will shortly offer a new refreshed look and updated services for our guest. We do appreciate your taking the time to review our hotel. Have a great day!!!

Cambridge, Ohio
Reviewed 13 February 2017 via mobile

We stayed for 1 night and will be back on our next trip to Cleveland. The staff were all top notch and the location is great. Close to nice restaurants and just far enough away from the big city that it's quiet. The beds were very comfortable and the room was very clean. The complimentary breakfast was very nice as...

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Helpful?
Thank worltrav11
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted you enjoyed your stay at our hotel. Our staff and I were pleased to be able to serve your hotel needs and look forward to a future visit. Have a great day.

Reviewed 26 October 2016

Loved the location of this hotel! Independence is a very clean town with a large variety of restaurant options within 5 minutes of the hotel, and we were able to get to all of the different places in Cleveland that we wanted to visit in less than 30 minutes. The hotel is just off of the highway that takes you...

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Helpful?
Thank ws1017
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you . Your comments were greatly appreciated by all our staff, and hope you can return for a future visit.

Buffalo
Reviewed 5 October 2016

The Comfort Inn Independence in Ohio is close to the Hard Rock Casino and the Inn will get you there with directions for you upon request.They have a pool and a gym, they offer continental breakfast, WI FYI and close to downtown shopping. This will be the second stay at this Inn but the price is worth it.

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1Thank kennethh95
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank for reviewing our Independence Comfort Inn. We are pleased you were able to enjoy our community and our hotel. Come back soon. Have a great day!!!

Omaha, Nebraska
Reviewed 5 October 2016

We had a King room with a good rate. Very comfortable. Complimentary breakfast with scrambled eggs, bacon, etc. Staff was very helpful in recommending a restaurant for a good dinner in walking distance. They also provided good directions and a map for how to get to the nearby National Park.

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Helpful?
Thank sfbookwoman
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

It sounds like you were able to enjoy many of our communities sites, and were delighted you chose to stay wth us. Hope you can return soon. Have a great day!!!

Toronto, Canada
Reviewed 8 September 2016

Check-in was smooth and quick. The front desk staff was so efficient and nice. I like that they have cold drinking water ready near the front desk for guests on a hot summer day. The lobby is bright, clean, with nice layout of the breakfast table, couch, tv all in one place overlooking the outdoor pool. Our room smelled like...

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Helpful?
Thank Takunaknay
Stefan K, General Manager at Comfort Inn Independence, responded to this review

It is always a pleasure to hear that a guest really enjoyed our hotel and the view that it offers. Thank you for taking the time to respond to our review. Your positive comment are appreciated by all our staff. We hope you can return soon. Have a wonderful day.

Murrells Inlet, SC
Reviewed 30 August 2016

I have stayed at several Comfort Inns, and have always been pleased. This time... NO! Check in was easy and efficient. We get to our floor and it had an unpleasant odor. When we opened the door to our room, it really had an unpleasant odor. It smelled moldy! Then when I looked into the bathroom I noticed they gave...

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Helpful?
Thank TrishaMarie
Stefan K, General Manager at Comfort Inn Independence, responded to this review

I apologizes for not having met your expectation on your last visit to our hotel. Our current renovation project should resolve many of your issues . We hope you will give us another opportunity to better serve your future hotel needs. Thank you for taking the time to respond to our survey. Have a wonderful day!!!

34 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Independence

Address: 6191 Quarry Lane, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $123 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Independence 2.5*
Number of rooms: 89
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Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Independence Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Independence staff and other travellers.
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Questions? Get answers from Comfort Inn Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try out the bed closest to the restroom before settling in. More than likely singles would stay on the side close to the restroom.”
philkathyv, 23 Apr 2017 | Read review
“back side of the hotel has a great view”
kennyw6, 19 Apr 2017 | Read review
“Ask for a single with 2 beds.”
kennethh95, 5 Oct 2016 | Read review
“3rd floor is quietest”
baseballfamily13, 24 Aug 2016 | Read review
“No Comment”
ericg0wins, 10 May 2016 | Read review
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Prices are for 1 room, 2 adults
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