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All reviewswater parkpool areafront deskgreat for kidshot tubroom was cleanspring breaknice poolkids loved the poolwafflesholiday weekendrecommend this hotel to anyoneonly complaintstaff was very friendlybusiness centermy daughterhard boiled eggs
I choose to stay at this hotel when my son had gotten injured at a Lacroose game and it was to late to drive back to Columbus. I arrived at the hotel around 12am . I received a room that had already been used or...More
Thank Jodi K
Response from Tina M, Guest Relations Manager at Comfort Inn and SuitesResponded 28 March 2018
Thank you so much for bringing this matter to our attention. I am so sorry to hear about the difficulties that you experienced for your refund request which didn't grant, The standard procedure in such cases is to confer with management regarding what...More
Great place to go with kids. Rooms are decent size. Staff was very nice! Pool was perfect for the kids to swim. Near by delivery service for dinner. Our family always has a wonderful time at this hotel. We also spent time here for our...More
1 Thank Tricia S
Response from Tina M, Guest Relations Manager at Comfort Inn and SuitesResponded 18 March 2018
Thank you for taking the time to share your comments regarding our staff and service. We hope to see you again to deliver you with a 5 star experience.
We wanted to take our 7 and 8 year old girls away for the night and wanted a nice place for them to play in the water. We really enjoyed the water park area; it was not too large, but really not too small. We...More
Response from Tina M, Guest Relations Manager at Comfort Inn and SuitesResponded 14 March 2018
Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn Kent Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to...More
The staff was great. I checked in at 10 pm and she was all smiles.
The room was clean and comfortable.
The Bathroom was clean.
And the morning breakfast was a plus.
I would stay here again, even without a snow storm.More
Response from Tina M, Guest Relations Manager at Comfort Inn and SuitesResponded 11 March 2018
I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. Our ultimate ambition is to provide a five star...More
Hotel was clean and staff helpful; good location for visiting Kent State University and town. Tropical theme pool area great for smaller children. Breakfast included/good rate for room. Would stay here again.More
Response from Tina M, Guest Relations Manager at Comfort Inn and SuitesResponded 9 March 2018
Thank you so much for sharing your review and giving us an honest look at the guest experience in our Comfort Inn Kent hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five...More