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Courtyard Lima

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#7 of 15 Hotels in Lima
Certificate of Excellence
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Lima
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Showing 125: English reviews
Miamisburg, United States
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 July 2015

This is a very nice and beautiful hotel - well maintained and clean. The room, a single king room, was clean, attractive and everything worked well. I have absolutely no complaints with the room. My only issue is that I like to drink decaf coffee throughout the day and almost expect it to be provided free-of-charge in any decent hotel... More 

Helpful?
Thank Michael B
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for the feedback as it continuously helps us to improve. I have expressed your comments to our staff and made it clear the decaf coffee must be readily available in guest rooms. I am glad that otherwise you enjoyed your stay. We hope to have you back! More 

Burnsville, Minnesota
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2015

We stayed for two nights. The room was very nice. Excellent walk in shower that was very large. The staff was not only helpful, but pleasant. We have nothing but positive feelings about our stay. Don't hesitate to stay here.

Helpful?
Thank DJDAMD
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for the feedback. Our staff takes excellent customer service very seriously and I am pleasd to hear that you experienced just that. We hope to have you back when your travels take you to Lima again. Thanks again for the comments. More 

Poplar Bluff, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2015

We stayed 3 nights at this hotel. We stayed here a few times before as this is where my husband's future employer placed us. Rooms are clean but bathrooms had a very sour smell especially the shower curtains. The beds were comfortably firm and ample pillows. However, too soft and plushy for little kids. They encompassed my 3 year-old's face... More 

Helpful?
1 Thank Andrea122675
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for taking the time to provide us feedback on your recent stay. It is imperative that every guest is given excellent service and treated with respect. We sincerely apologize that we did not live up to our standards for your family. We have taken your comments very seriously and these issues will be addressed immediately with both front... More 

Columbus, Ohio
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 June 2015

The hotel is newer and I found the room to be clean. The room was somewhat small, but nicely decorated. The shower was odd in that it was very narrow. Overall, my stay was uneventful. The only reason I did not give it five stars was the lack of customer service. I stayed for four nights, and besides the front... More 

Helpful?
Thank Judy P
Dan P, General Manager at Courtyard Lima, responded to this review

Thank you so much for your candid comments. It is only through the valuable input from our guests that we can grow and improve both our products and our service. I am truly sorry that you found our team members unfriendly. We are going to be using your review in our service huddles this week. I think it will be... More 

Houston, Texas
Level Contributor
372 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 24 June 2015

The exterior is the standard Courtyard box, but the inside is stylish and tasteful. It was a nice surprise. It was clean and comfortable and the rooms were well appointed. Only complaint is the linen. The sheets were not at all crisp and nice and the bed coverings were kind of unapealing.

Helpful?
Thank cgny1fwd
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for taking the time to review our property. We strive to continuously exceed expectation and treat each and every guest with dignity, respect, and sincere appreciation. We will address the crispness of our linens immediately and hope to have you back when your travels bring you to Lima! More 

Avon, Colorado
Level Contributor
125 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 27 May 2015 via mobile

There are not a lot of choices in Lima Ohio when it comes to hotels. We go several times a year to visit relatives and it's always a struggle to find a descent full service hotel. The Courtyard is by FAR the best we've found. The staff is amazing. They actually have very nice suites, a great lobby and the... More 

Helpful?
1 Thank trinkettobin
Matt S, Director of Sales at Courtyard Lima, responded to this review

We are so glad that you enjoyed your stay at our property. We pride ourselves on great service, superior accommodation, and making sure our guests are sincerely appreciated. We hope to have you back and thank you for taking the time to provide your feedback! -Matt S. - Director of Sales Courtyard Lima More 

Conowingo, Maryland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 May 2015

The hotel was very clean, comfortable beds, free coffee in the room. The indoor pool was nice for our 4-year-old and the lobby was well-appointed - all in all it's a typical business travel hotel. Front desk staff was friendly and professional but in particular I thought the overnight clerk was exceptional. Our room was adjacent to one occupied by... More 

Helpful?
Thank PPG73
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for your feedback as it helps us to continuously improve. I am pleased to hear that the staff was able to address the noise situation to ensure a restful night. We hope to have your family back when your travels take you back to Lima. Have a wonderful day! Sincerely, Matt S - Director of Sales... More 

Burlington, Canada
Level Contributor
336 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 9 May 2015

In my opinion , there is little worse in a hotel than a dirty bathroom . I don't just mean the odd hair on the floor or in a shower . This place - the floor must have been washed with a dirty mop . Also , beside the bed there is a huge stain on the carpet . Certainly... More 

Helpful?
Thank Jack M
Dan P, General Manager at Courtyard Lima, responded to this review

Hi Jack.... You are so right....Clean is what you should expect and we failed you. Thank you for your candid comments. I have shared them with our housekeeping team and as a group...they all wish to extend a huge apology to you. We pride ourselves on consistenly ranking in the top of the brand for our cleanliness. Your critic will... More 

Troy, Michigan
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 May 2015 via mobile

Hotel is newer and clean. Bed is very comfortable. Staff is pleasant and attentive. Surrounding area is good right off I-75. There are lots of food choices right next door. Bed is very comfortable. I would stay here again for the price. Thanks.

Helpful?
Thank gtx98
Dan P, General Manager at Courtyard Lima, responded to this review

Thank you so much for taking the time to review the Courtyard and for sharing your positive experience. We place a great deal of value on our business travelers and when the experience is wonderful, we know we've made a friend. Again...thank you so much. We look forward to having you back soon. More 

Munster, Indiana
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2015

Stayed at Courtyard on business trip. Was a little concerned with area as my GPS brought me in through the center of town in the late evening (not much going on, which may be a good thing). I was very pleasantly surprised by the fresh decor of the entire hotel. The lobby had plenty of space and a cafe/bar. The... More 

Helpful?
Thank Tom P
Dan P, General Manager at Courtyard Lima, responded to this review

We are so glad you found us! Thank you for the nice words.Nothing beats a great bed and a wonderful nights rest. We do look forward to having you back soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Lima

Address: 936 Greely Chapel Rd, Lima, OH 45804-4173 (Formerly Courtyard Lima Ohio)
Region: United States > Ohio > Lima
Price Range: $144 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lima 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Courtyard Lima Ohio Hotel Lima
Hotel Style:
#4 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lima staff and other travellers.
1 question
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Questions? Get answers from Courtyard Lima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room for cleanliness before unpacking.”
 of 5 bubbles 866rw, 23 Aug 2016 | Read review
“Courtyard view room was very nice.”
 of 5 bubbles chrismQ5462KA, 13 Mar 2016 | Read review
“From what I have seen there is no bad room.”
 of 5 bubbles beckyo788, 18 Dec 2015 | Read review
“if traveling with a baby I highly recommend getting the one bedroom suite”
 of 5 bubbles CanadianG_11, 13 Jan 2015 | Read review
“I doubt that there are any bad rooms.”
 of 5 bubbles shireeg2014, 12 Nov 2014 | Read review
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