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Hilton Garden Inn Cincinnati Northeast

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Hilton Garden Inn Cincinnati Northeast
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272 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Spring Hill, United States
Reviewed 15 December 2016

Hotel was perfect for our family stay. The room was comfortable, and we appreciated the couch, mini fridge, and microwave for the price of our room. The hotel is centrally located on the east side of Cincinnati, and because it is just off a major highway, there is easy access to the other great sites Cincinnati has to offer. It...

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Helpful?
Thank Betsy P
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

Betsy P, We sincerely appreciate your kind words and hope to welcome you back soon!! Thank You!

Chicago, Illinois
Reviewed 4 December 2016

Room was overall OK and fairly clean. Staff was very courteous and helpful when checking in as well as checking out. Area in front for check-in was nice with snacks available for check-in. Hotel was right off exit next to 275 which was helpful to get in and out.

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Helpful?
Thank 326Traveller
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

326Traveller, We are happy that you were pleased with your stay! We look forward to welcoming you back!

Harrodsburg, United States
Reviewed 15 November 2016

Enjoyed our stay at this hotel. The room was clean and the bed comfortable, although the pillows were too soft for my liking. The Breakfast Buffet offered had many item to choose from. Staff was very friendly.

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Helpful?
Thank lisahT9198TX
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

lisahT9198TX, Thank you so much for the insight into the comfort level of our pillows. I have passed your suggestion along to management and we will use this information to better serve you. Thank you!

Shreveport, Louisiana
Reviewed 15 November 2016

Time for update mattress n floors there was peeling paper in bathroom bed was lumpy. Staff was great at breakfast very accommodating. Welcome my diamond honors and explained email my receipt will stay again

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Helpful?
Thank virginiab732
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

virginiab732, Thank you so much for informing us of the issues in your room. We can now use this information to remedy the problem and ensure that you will not experience these issues again at our property. We sincerely hope for the opportunity to better serve you in the future.

Miami, Florida
Reviewed 9 November 2016

Will stay here again, clean rooms and close to freeway. Location is easy access to everything I needed during my stay. Staff is helpful and willing to go out of their way to make your stay worth while.

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Thank josesU8718EV
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

josesU8718EV, Thank you so much for the positive review! We look forward to welcoming you back!

Franklin, Ohio
Reviewed 9 November 2016

After the wedding at another venue, the hotel invited us to continue the celebration in their nice looking lobby. I slept right through it all. Breakfast was a lovely selection but a bit pricey considering the room cost. Beds were great. We had 5 rooms just for our family. Shuttle service was a nice extra. Staff very accommodating. Just wish...

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Helpful?
Thank kcarol8340
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

kcarol8340, We are glad that you enjoyed your stay! In reference to the breakfast price, we do offer a full hot all you can eat buffet in addition to the cooked to order selection we offer. We apologize that you are displeased with our no pet policy. We will speak with our management about your concerns. Thanks!

ashland, United States
Reviewed 3 November 2016

We really enjoyed our stay, we were there for business and we rested well in a clean room. We enjoyed the amenities at the hotel. I will definitely stay at The Hilton again for future trips. Had a great time.

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Thank Larin C
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

Larin C, We are please you enjoyed your stay and look forward to seeing you back!

Canfield Ohio
Reviewed 31 October 2016

The location was great the breakfast was good the rooms were nice. Easy to locate the room the staff were Excellent. Free wifi service worked very well check in and check out were a breeze. The value was what I expected.

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Thank 536ernestz
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

536ernestz, We are so happy that you enjoyed your stay! We pride ourselves in exemplary customer service. Hope to see you back!

San Diego, California
Reviewed 19 October 2016

From check in until we checked out the front desk staff were very hospitable and welcoming, the room was clean, breakfast along with the staff was great. Overall I would come back just because of how respectful and warming the staff were.

Review collected in partnership with Hilton Garden Inn
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Thank Jocelyn A
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

Jocelyn A, Excellent customer service is by FAR, our number one priority Jocelyn, and we are certainly grateful that you took the time to compliment us on something we hold so high! Thank you very much, and we sincerely hope to see you back!

Loveland, United States
Reviewed 18 October 2016

We had a block of rooms for a wedding... 1) Our guest had trouble booking a room cause the staff couldn't find our wedding party name. 2) Then we were told that they would give us & guest the breakfast buffet for the morning after the wedding. This didn't happen. 3) Any problem that we called about wasn't fixed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Phillip H
Sallie B, Front Office Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

Phillip H, We are very sorry that you were displease with the quality of our service. We strive to ensure that our group booking's requests are met, and are regretful that we were not successful with your group. We will use your feedback to better serve our future guests, and hope for a chance to better serve you in the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Cincinnati Northeast

Address: 6288 Tri Ridge Blvd, Loveland, OH 45140
Region: United States > Ohio > Loveland
Price Range: $138 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati Northeast 3*
Number of rooms: 84
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Also Known As:
Hilton Garden Inn Cincinnati Northeast Hotel Loveland
Hilton Garden Inn Loveland
Hilton Loveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cincinnati Northeast staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Cincinnati Northeast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was across from the workout room and pool and and we heard a "plink" sound all night.”
 of 5 bubbles yoohoo614, 14 Jan 2017 | Read review
“Don't stay on the first floor.”
 of 5 bubbles 60by60, 7 Sep 2016 | Read review
“Floors creaked on second floor.”
 of 5 bubbles Nikki0715, 8 Jan 2016 | Read review
“Away from an elevator, upper floor.”
 of 5 bubbles brothermoses, 18 Nov 2015 | Read review
“Top floor was very quiet”
 of 5 bubbles joshc9, 21 Aug 2015 | Read review
5 of 5