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Comfort Inn & Suites

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Traveller (36)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent35%
  • Very good32%
  • Average21%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(32 reviews)
“waffles”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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Traveller rating
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13
13
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LanguageEnglish
60
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40
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13
Show reviews that mention
All reviewsfront deskthe breakfast areawafflesroom was cleanquick nightjuice and coffeeindoor poolthird floorroad tripwaffle makerone night staywould stay here againcerealmotelrepairinterstatetruck
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11 - 15 of 186 reviews
Reviewed 14 August 2017

Average hotel. Took a while to check in as it seemed like only 1 person working the front desk. The room was ok but had a weird almost fish like smell to it when you walked in. The smell went away after cranking up the...More

Thank kwit2016
Response from HotelGMCI, Guest Relations Manager at Comfort Inn & SuitesResponded 22 August 2017

Dear kwit2016, I am so sorry that you smelled of unpleasant in your room. In the future please address immediately so that our staff will clean and disinfecting to restore the clean smell of our accommodations. Thank you for bringing this matter to our attention...More

Reviewed 3 August 2017

We spent one night here; the rooms were fine once the A/C was turned on although we had to have the unit at 60 degrees to keep it cool in the room. The hallway was hot & had an off odor. The hot tub no...More

Thank Hola4876
Response from HotelGMCI, Guest Relations Manager at Comfort Inn & SuitesResponded 7 August 2017

Dear Hola4876, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I do apologize for the unpleasant smelled in the hallway and we appreciate that you have let us know...More

Reviewed 14 July 2017 via mobile

Very quiet and nice location. The room was very clean, spacious and comfortable (probably the most comfortable hotel bed I have been on). The lobby was nice and clean. The breakfast area was right by the front desk and wasn't very big, but both days...More

Thank dpenn1982
Response from HotelGMCI, Guest Relations Manager at Comfort Inn & SuitesResponded 17 July 2017

Dear dpenn1982, Thank you for your kind words! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It means a lot to us that you've allowed us to be such...More

Reviewed 7 July 2017 via mobile

Wee checked in around 9pm after traveling for 9 hours. The front desk was quick and polite. Loaded our things to the room which was clean. Love having 2 queen beds. Took my boys to the pool so they could blow off some energy as...More

Thank Amber L
Response from HotelGMCI, Guest Relations Manager at Comfort Inn & SuitesResponded 11 July 2017

Dear Amber L, Thank you for sharing this five star review of our hospitality and service. We are so grateful for your business, and we do hope that you’ll continue to choose to stay with us on your future travels here in the area. We...More

Reviewed 6 July 2017 via mobile

After a 5 hour ride from Northern Michigan to Maumee, we checked in to this hotel around 10:30 pm. While checking in, I asked the clerk (not wearing a name tag) a question about what was available for dinner. She pointedly ignored me. After about...More

1  Thank Rene M
Response from HotelGMCI, Guest Relations Manager at Comfort Inn & SuitesResponded 11 July 2017

Dear Rene M, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. In regards to the front desk staff member I will address your concerns and make sure this behavior doesn't happen...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$94 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (24)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Brian L
20 November 2016|
AnswerShow all 4 answers
Response from Mary G | Reviewed this property |
Usually you can cancel by 3 or 4 pm of the day you are to check in. It says at the bottom of your reservation. Go to Choice Hotels or Choice Privileges.
0
Votes
Room Tips
"Call Ahead"
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"Big pool plus a separate kids pool with a slide"
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"First floor is very quiet"
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"Request a 3rd floor room for a quiet stay."
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