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Comfort Inn & Suites

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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Aurora, Ohio
Reviewed 29 August 2016

Stayed for just one night while traveling across the state. The lady at check-in was very nice. Even though I was just there to sleep, she explained all the amenities to me. The room and bathroom were clean. The bed was a bit soft for me. But, I was able to catch a few hours of sleep before hitting the...

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Helpful?
Thank Angie_Ohio
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write this review and share your experience. It is heartwarming to hear of how our efforts to impress you with our hospitality, clean environment have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to...

Rodney, Canada
Reviewed 24 August 2016 via mobile

This Comfort Inn has nice clean rooms that are current and room had a fridge and microwave. Need and pulled ate comfortable as well. Hotel is close to restaurants and shopping mall is only 10 minutes away. Front desk attendant was not very friendly.

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Helpful?
Thank TheBugGuy
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and found the location to be so convenient for your needs. We look forward to...

Raleigh, North Carolina
Reviewed 14 August 2016 via mobile

Our room here was nice though the stopper in the tub did not work. The front desk was nice and the breakfast offered had fresh fruit which was a big plus. The hotel itself is in an out of the way place but quiet. We were thankful for a clean room and a good night's sleep .

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Helpful?
Thank Dixie H
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the improvements to our tub.

Reviewed 12 August 2016

The website boasts a 3pm check in and Wifi. Upon arrival at about 3:15 we were told checkin is at 4pm. We left and drove around for a while. Arrived back at hotel about 4:45pm. Were told rooms were not cleaned yet and would be a little longer. We waited. Grandkids had wanted to swim is why we arrived the...

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Helpful?
Thank VC E
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your experience! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our...

Ann Arbor, Michigan
Reviewed 5 August 2016

We stayed for 1 night at this hotel. I decided to choose this Comfort Inn over the other nearby location since this one did not except pets. I love pets, but I was worried that the rooms might smell. We were given keys to our first room, and as we stepped off the elevator, the smoke mixed with musty smell...

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Helpful?
Thank BAG95
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service....

Stamford, United States
Reviewed 4 August 2016

Family with a reservation checked in after 10:30 PM while driving west from the east coast. Rather than greet me with a smile or even a hello the front desk clerk first told me to "hold on" and then said "can I see your ID?" Sorry you were having a bad day, lady, but that was no way to greet...

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Helpful?
Thank Edwin R
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

iowa
Reviewed 1 August 2016

Overall our stay at the Comfort Inn last night was fine. We saw a bit of construction going on in the building, but it wasn't intrusive. The pool and hot tub were nice. We had a quiet night without noise from adjoining rooms and the beds were comfortable. My main disappointment was the breakfast this morning. The coffee had a...

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Helpful?
Thank cmw133
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review, feedback and comments regarding your stay. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.I do apologize for the lack of family dining opportunities, but we're very pleased to hear your positive feedback regarding our pool and hot tub.We are...

Iowa City, Iowa
Reviewed 31 July 2016

We have stayed in the Hampton Inn in Maumee as well, and both are nice. Hampton is newer, which is nice, but the rooms at the Comfort Inn were recently redone, and very comfortable. Best night's sleep we had on the whole trip. Breakfast was good, and although the lobby is dim and dark, the hotel itself is well lit...

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Helpful?
Thank iowabrowns
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are glad your stay was comfortable and we look forward to your next visit!

Kalamazoo
Reviewed 7 July 2016

We wanted to try a new place in Toledo, so we gave this Comfort Inn and Suites a whirl. We're glad we did. The property was clean and well kept. The room had ample leg room. The TV was big with an above average choice of channels. The location was pretty good. Many restaurants and shopping choices were close by....

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1Thank travelbobKalamazoo
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and convenient experience. Your comments regarding the ways we can still improve are just as important,...

San Juan Cosala, Mexico
Reviewed 7 July 2016

We stayed one night while traveling through. The location was convenient. We ate at the Red Lobster next door. The room was clean and comfortable. The internet was good enough. I liked the breakfast very much. I had a good selection and couldn't ask for anything more. It was also served at 6 am, which allowed us to get back...

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Helpful?
1Thank Dean H
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am glad that you enjoyed the high speed of the internet and the convenient...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites

Address: 1702 Toll Gate Dr, Maumee, OH 43537-1674
Region: United States > Ohio > Maumee
Price Range: $124 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Hotel Maumee
Comfort Inn And Suites
Comfort Inn Maumee
Maumee Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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20 days ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a 3rd floor room for a quiet stay.”
 of 5 bubbles Hogues, 1 Nov 2016 | Read review
“East wing is closer to pool and exercise room.”
 of 5 bubbles DavisRS, 13 Sep 2016 | Read review
“do not think there is a bad room, soundproofing was good - the hotel was fairly full but still quiet”
 of 5 bubbles 561williamh, 24 Jun 2016 | Read review
“even numbered rooms look out over the parking lot”
 of 5 bubbles joepC1052PE, 26 May 2016 | Read review
“Do not sit near the trash receptacle in the eating area. Hadn't been washed out in a long time!”
 of 5 bubbles lvs2trvl, 15 Apr 2016 | Read review
5 of 5
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