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Comfort Inn West

162 reviews
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Traveller (25)
Room & Suite (25)
Dining (3)
Overview
  • Excellent23%
  • Very good47%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“red lobster”(10 reviews)
“room was clean”(21 reviews)
“front desk”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2.5 Star Hotel
All hotel details
Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)Write a Review
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Traveller rating
38
72
27
16
9
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Time of year
LanguageEnglish
38
72
27
16
9
Show reviews that mention
All reviewsred lobsterroom was cleanfront deskan older hotelgrocery store across the streetwould stay againcheck in was easyla fiestatravel couponseveral restaurants within walking distancestayed one nightfirst flooreasy stopbusy roadmini fridgevending machineshot breakfast in the morning
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11 - 15 of 162 reviews
Reviewed 13 April 2017

room was very clean and nice. amenities were excellent. Staff was friendly and breakfast was very good. I travel this way at least 4 times a year and will stay each time. It was in a very nice location with lots of restaurants of all...More

Thank ardrenas
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 14 April 2017

Dear ardrenas, Thank you for bringing to our attention your experience and comments regarding your stay. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be...More

Reviewed 11 April 2017 via mobile

I suggest avoiding this hotel. First time I have ever checked into a hotel and found a filthy bathroom. The toilet was disgusting!! The room had obviously not been cleaned prior to us checking in. Floor was dirty. Bathroom door was so warped that when...More

Thank stefanie b
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 14 April 2017

Dear stefanie b, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though...More

Reviewed 17 March 2017

The hotel is just off the turnpike and has several restaurants within walking distance including Red Lobster, Frickers and even a Kroger grocery store across the street. We requested the second floor but since we arrived around 8pm, they were unable to fulfill our request....More

Thank yingyang10
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 20 March 2017

Dear yingyang10, Thank you for letting us know how impressed you were with our services and amenities. We are glad that you found the majority of your experience to be satisfactory. On behalf of our entire staff, we thank you for your business and we...More

Reviewed 26 February 2017 via mobile

I don't recommend staying here if you want to sleep at night. You hear a constant creaking sound from people walking around on the floor above and it woke my family and I up many times throughout the night. The staff is very rude. The...More

Thank Alynne W
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 27 February 2017

Dear Alynne W, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. I...More

Reviewed 15 February 2017

We booked this hotel for a one-night stay because my granddaughter (who lives in the area) was having her 7th birthday party at the skating rink. Living 4 hours away, we decided to stay overnight, booked 2 rooms. We did ask for early check-in but...More

Thank Denise V
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 17 February 2017

Dear Denise V, Thank you for sharing the fun experience that the kids enjoyed at the pool. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team....More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Indoor pool
Heated pool
Details
Price range
US$76 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (25)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Carl H
24 October 2014|
AnswerShow all 3 answers
Response from nontravelerUtah | Reviewed this property |
We didn't check out the hot tub or pool area, so I don't know anything about that. We were looking for a place to sleep, and it was a clean, comfortable room. The breakfast was good, but I can't say about the hot tub. You... More
0
Votes
Room Tips
"We stayed in a beautiful king suite with a couch let out."
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"Stay on the second floor so you don't have to hear people walking all night"
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"Request a 2nd floor"
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"Away from the street."
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