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Comfort Inn Mayfield Heights Cleveland East

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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Reviewed yesterday NEWvia mobile

I came to the comfort inn for a short stay and enjoyed my time while there.The staff was amazing the girl autumn at the front desk was such nice person she met all my needs during my stay well recommended place.

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Helpful?
Thank Brian C
Orillia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We booked this hotel for a one night stay since we were attending a concert in Cleveland. The location is great-right off the highway and about 20 minutes from Downtown Cleveland. The room was your average and typical hotel room but It was super clean and the beds were very comfortable! The complimentary breakfast was great and they had quite...

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Thank Acisse
About Hotel's Favourite Review
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Acisse, Thank you so much for the 5 star review and your kind words regarding our staff! It is such a great feeling for them to be recognized by the guests for their hard work and dedication to our guests satisfaction. Josh will be so happy to see your post online, and we all pride ourselves in the way...

Bowling Green, Ohio
Reviewed 1 week ago

Clean and comfortable room, pleasant staff, and easy access to Interstate system make this Comfort Inn location just east of Cleveland a very good place to stay. It's an easy drive into downtown Cleveland for entertainment and sports events too!

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Thank jaysam55
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Jaysam, Thanks so much for the great review. We are so proud to provide a great place to stay for our guests, and we love to see the positive feedback about the staff and the hotel. We hope to see you again the next time you're in town!

Portage, Pennsylvania
Reviewed 1 week ago

The Hotel was comfortable. The Breakfast was well done. Staff were friendly and professional. Room was clean and comfortable. Only one room flaw. The drawers on the TV stand would slide open on their own.

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Helpful?
Thank klockmanus
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Klockmanus, Thanks for the great review and the 5 stars. We know the most important areas of a guests stay are that the rooms are clean and comfortable, and that the staff is friendly, so it makes me proud to see you mentioned all three. I'm going to have maintenance take a look at those drawers, thank you for...

Reviewed 1 week ago

Overall clean. Friendly staff at check in breakfast and check out. Room was updated and clean. Breakfast, there could have been little more selection. Price was a little higher than what I normally like to pay but it was close to where I needed to be.

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Thank Adam B
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Adam, Thanks for the review. It's always great to see compliments about the staff, and how clean the hotel is. We look forward to having you stay with us again so we can try to get a perfect 5!

Lake in the Hills, United States
Reviewed 3 weeks ago

This was a very nice hotel to stay in, it was a good location, very friendly front desk staff, and just a decent place all in all. Convenient to a couple good restaurants, and the highway. Clean rooms, good breakfast also. Would stay here again anytime.

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Thank Timothy D
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Timothy, Thank you for the great review! We are so proud to see the compliments of our staff, because it really shows how much they care about our guests. We look forward to having you stay with us again on your next trip.

Cleveland, Ohio
Reviewed 3 weeks ago via mobile

The power went out in my house after a winter storm and the hotel was the perfect fit location wise and price wise and they welcomed my dog, too. ...and a well stocked breakfast buffet with lots of choices

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Thank TravelerDan1
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Dan, Thanks for the 5 star review! We were happy to accommodate you and your dog in a time of need, and we will certainly be happy to take care of you again for a more fun reason! Please, come and see us again. Stacey

Marietta, Ohio
Reviewed 14 February 2017

We had booked a room at another hotel. After being there for less than ten minutes we made phone calls and came to COMFORT INN. Thank you so much for your kindness this was a very pleasant stay. Our trip got cancelled short but will be back in 2 weeks AND WILL BE STAYING HERE AGAIN. Great location quiet BOB...

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Thank greathouse1117
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Hi Randy! Thank you for your amazing review! We loved having you and your wife stay with us, and it is always a pleasure to get to know our guests. We can't wait to have you both back in two weeks. See you soon.

Reviewed 1 January 2017 via mobile

Staff very friendly, and facility basic but acceptable. One week into 7 - week stay, I mentioned to the Manager that at most Choice properties platinum elite rewards members get little perks, like bottled water. Response was: "We just switched over, and aren't doing that kind of thing yet." When I followed up by mentioning that I was perpetually running...

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Thank Eric P
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Eric, Thank you for your extended stay with us. We appreciate the compliments of the staff, and always enjoy hearing that they have taken care of our guests. I think you may have misunderstood the comment about our water. While Cleveland tap water does contain a small amount of chlorine to assist with contaminants, it also features fluoride, which...

Daytona Beach, Florida
Reviewed 8 December 2016

Convenient to get to off of highway- clean and close to many amenities. Room nicely appointed and remodeled. Would recommend outlets on side opposite the sink instead of on same side! Closet space also a bit tight. Could have done a better job here.

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Thank Clevepop
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Clevepop, Thanks for the 4 star review! We appreciate the compliments for our staff and for breakfast. I understand your comments on the remodel, however neither suggestion is an easy fix. We do consider all feedback when making updates though, so thank you for the input. Hope we will have you back again.

35 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Mayfield Heights Cleveland East

Address: 1421 Golden Gate Blvd., Mayfield Heights, OH 44124 (Formerly Kensington Inn Hotel)
Region: United States > Ohio > Mayfield Heights
Price Range: $141 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Mayfield Heights Cleveland East 2.5*
Number of rooms: 99
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Also Known As:
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Baymont Inn Lyndhurst
Lyndhurst Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Mayfield Heights Cleveland East staff and other travellers.
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2 months ago

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Questions? Get answers from Comfort Inn Mayfield Heights Cleveland East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were right off the lobby. NOISY! Also- the noise of people walking the halls above us in the wee hours was loud!”
 of 5 bubbles Clevepop, 8 Dec 2016 | Read review
“stay on the third floor”
 of 5 bubbles dominickv462, 12 Nov 2016 | Read review
“Hotel sits a ways behind a gas station & was quiet in general.”
 of 5 bubbles Linda8133, 27 Sep 2016 | Read review
“First floor rooms are always our choice.”
 of 5 bubbles 802barbm, 13 Aug 2016 | Read review
“Third floor was quiet”
 of 5 bubbles catgen46, 12 Aug 2016 | Read review
5 of 5