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Staybridge Suites Cleveland Mayfield Heights Beachwood

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Staybridge Suites Cleveland Mayfield Heights Beachwood
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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Norcross, Georgia
Reviewed 4 days ago NEW

I was in town to visit family for the holiday and decided to stay at the hotel for a few days. My nieces came along with me to check in. Upon arrival, we were greeted with a friendly welcome. The girls were not originally going to stay at the hotel with me, but the front desk attendant offered me an...

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Helpful?
Thank Shanna G
Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you so much for your great comments. We are so glad your stay with us was a positive one and that you enjoyed the set up of the suites. We hope to see you in the future. Sincerely, Kathy Bukovina Front Office Manager

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

I've stayed there over the past three years. In August I noticed the room wasn't as clean as usual. Over Thanksgiving, it got to be funny. If reserved a King 1-bedroom suite described as having a sofabed, so my son could sleep in his own space. The desk person (she and all the staff were exceptionally nice) sent us to...

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Helpful?
Thank jaffb
Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for taking the time to write your review about our property. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will be used to monitor future...

Washington DC, District of Columbia
Reviewed 3 weeks ago

My only complaint about our recent stay is that my husband and I are now spoiled. In Cleveland to visit my father-in-law and his girlfriend, we opted out of a new hotel slightly more convenient but one that received lukewarm TA reviews regarding food and cleanliness. Staybridge was our second choice – just a half a mile further and although...

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Helpful?
Thank jazzbird925
Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Many thanks for your stay and review of Staybridge Suites Mayfield Heights. I appreciate the candid comments and praise. It's great to hear that you and your husband are now SPOILED! I have shared you comments with the team. Again, thank you for choosing Staybridge Suites - Mayfield Heights, Ohio - I look forward to welcoming you back soon! Warm...

Reviewed 4 weeks ago

I travelled to Ohio for business and stayed at Staybridge Mayfield for 3.5 weeks. I would definitely recommend it here for anyone needing an extended stay. It was comfortable and the staff is very friendly. It was convenient to have a kitchenette in my room to prepare lunches and dinners. There was a refrigerator/freezer, stove, microwave, sink, dishware, utensils, pots/pans....

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Helpful?
Thank angelau012
Kathy B, Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Hello "Homey 3.5 week stay" Thank you for your business! Our whole team appreciates you choosing to stay with Staybridge Suites. It's great to hear you liked the hotel and experienced good service. I do sincerely apologize for an unacceptable oversight with your guestroom. We take great strides to ensure a comfortable and clean environment for our guests, so it...

Reviewed 3 November 2016 via mobile

After working an 8 hour day and then driving 7 hours to Ohio I arrived at my hotel. Only to be greeted by a warm and hospitable staff. They are friendly, kind and able to anticipate the needs of there guest. They made sure to ask if I needed a wake up call and provided a cart outside my door...

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Helpful?
Thank 216Life
Reviewed 21 September 2016 via mobile

Had to stay here for business. Close proximity to stores of all kinds. The staff was super friendly. They had great breakfast and dinner buffets, and the young man who laid the food out in the evening was super nice and accommodating. Here's the down side. Wifi was HORRIBLE, I went to the front desk and asked the lady if...

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Helpful?
Thank Lauren W
Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you very much for taking the time to write your comments. It is our goal to consistently provide superior service and accommodations at our hotel and we are truly sorry to read that your overall stay was less than satisfactory. Please accept our sincere apology for the shortcomings you experienced during your stay. We appreciate you bringing this matter...

Winnie, Texas
Reviewed 13 September 2016 via mobile

My supervisor and I arrived a day earlier that the entire group and at different times. They could not find my reservation. I was in a fender bender (not my fault). Finally, they decided after talking to my company to change the reservation that was made with the group to accommodate me. Immediately after getting into the room I went...

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Helpful?
Thank Naoka J
Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the inconvenience the service you received from our hotel may have caused. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we...

Plainfield, United States
Reviewed 13 September 2016

The staff is extremely friendly and are willing to help make the stay terrific. The upgrade was appreciated. The suite was spacious and clean. The breakfast area offered many good options. There is a nice pool and basketball area. The fitness center had a lot of equipment.

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Helpful?
Thank Edward K
Modesto, CA
Reviewed 27 August 2016 via mobile

Traveling through on business and stopped for the night here. Thought the price was high considering it was not a "social hour" night, especially when you add on about $20 in taxes. The gal who checked us in Friday afternoon was especially friendly and helpful. We were given a nice upgrade because of our Spire status with IHG. They have...

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Helpful?
Thank MaryModesto
Dunnville, Canada
Reviewed 23 August 2016

We just arrived home from staying for 3 nights, the day of our arrival Cathy at the front desk was generous enough to upgrade us to a large room that accommodated our family wonderfully. The hotel was clean, centrally located to many restaurants and shopping and just a short drive to progressive field(go Jays go!) and downtown. The breakfast was...

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Helpful?
Thank lutesholly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
LOCATION.The hotel is uncharacteristically nestled in a quite neighborhood, located next to Executive Caterers and in Landerbrook Corporate Center. ALL SUITE ACCOMMODATIONS.The hotel features 123 fully equipped studio, one bedroom and two bedroom suites, beautifully appointed with the full kitchens. It’s an all-suite hotel designed to allow guests to feel more comfortable than ever before. Each suite is designed for maximum flexibility and adaptability to meet guests’ individual needs. WARM AND WELCOMING.Complimentary Hot Breakfast Buffet*Monday through Friday 6:30am to 9:30am*Saturday and Sunday 7:30am to 10:30am The Social evening receptions.Complimentary reception hosted by the Staybridge Suites team on Tuesday, Wednesday and Thursday 5:30pm to 7:30pm HOTEL & BUSINESS SERVICES.24/7 Business Center, Laundry Room and The Pantry Convenience Store RECREATIONAL FACILITIES.Fitness Room open around the clock.Sport Court, Outdoor Swimming Pool and BBQ Pavilion are open daily from 8:00am to 10:00pm. ... more   less 

Additional Information about Staybridge Suites Cleveland Mayfield Heights Beachwood

Address: 6103 Landerhaven Dr, Mayfield Heights, OH 44124-4189
Region: United States > Ohio > Mayfield Heights
Price Range: $158 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Cleveland Mayfield Heights Beachwood 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Staybridge Suites Cleveland Mayfield Hts Hotel Mayfield Heights
Staybridge Suites Mayfield Heights
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Cleveland Mayfield Heights Beachwood staff and other travellers.
5 questions
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Questions? Get answers from Staybridge Suites Cleveland Mayfield Heights Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites with the jacuzzi tubs are extremely spacious and a delight to stay in!”
 of 5 bubbles DMT23, 1 Jun 2016 | Read review
“Check and check again when you first get in”
 of 5 bubbles S_V56003, 4 May 2016 | Read review
“End of the hall on the first floor - very convenient to the back door for loading/unloading.”
 of 5 bubbles 338judym, 12 Mar 2016 | Read review
“We were in the back of the hotel and it was quiet.”
 of 5 bubbles Sheridrlng, 6 Mar 2016 | Read review
“Pet Friendly”
 of 5 bubbles Beachl0ver_83, 15 Sep 2015 | Read review
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