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Quality Inn & Suites Medina - Akron West

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Traveller (26)
Room & Suite (37)
Dining (8)
Overview
  • Excellent47%
  • Very good25%
  • Average12%
  • Poor9%
  • Terrible7%
Travellers talk about
“indoor pool”(7 reviews)
“room was clean”(10 reviews)
“exercise room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (95)
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95 results
Traveller rating
43
24
12
9
7
Traveller type
Time of year
LanguageEnglish
43
24
12
9
7
Show reviews that mention
All reviewsindoor poolroom was cleanexercise roomoff the highwaystaff was very friendlywaffle makerupon checkcontinental breakfastyogurtamenitiescommissionstopovermotelmicrowave
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1 - 5 of 95 reviews
Reviewed 6 days ago

This hotel was not our first choice, but after a total run around by the chain we booked our vacation stay at, we ended up at Quality Inn. The staff heard our story about the first place and said they could accommodate us on such...More

1  Thank davedrnak
Response from Front Office M, Front Office Manager at Quality Inn & Suites Medina - Akron WestResponded 5 days ago

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are so very pleased to hear you enjoyed your stay with us. We all do work very hard to...More

Reviewed 3 weeks ago

We did a quick overnight stop at this hotel on our way to Chicago. It was very easy to reach, and the price was definitely right for our budget. The exterior looked decently maintained, and we saw a staffer working on the landscaping when we...More

1  Thank 151melissad
Response from Front Office M, Front Office Manager at Quality Inn & Suites Medina - Akron WestResponded 3 weeks ago

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We all do work very hard to make every stay, for...More

Reviewed 3 weeks ago via mobile

This hotel doesn't seem to be in the worst area, so I didn't feel unsafe overall. However, the amount of people loitering around outside the front door was somewhat unsettling. The customer service we got at the front desk was good, both checking in and...More

Thank CandATravels
Response from Front Office M, Guest Relations Manager at Quality Inn & Suites Medina - Akron WestResponded 3 weeks ago

Thank you for taking the time to tell us about your recent stay. We apologize for failing to exceed your expectations while you were here. We are working very hard to correct the issues you experienced during your stay. We do hope that you will...More

Reviewed 4 weeks ago via mobile

Front Desk Manager needs training in customer Service.Lack of training Katie looks stoned or tripping??.Dirty hallways,pool, front parking lot is terrible pot holes, place needs overhauled.. cleaning crew needs trained right.!!!!!!!! pool broken ,getto rusted out shuttle van.I heard there good maintenance guy left and...More

Thank Ohio C
Response from Front Office M, . at Quality Inn & Suites Medina - Akron WestResponded 4 weeks ago

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We do hope you will give us another chance to exceed your expectations. We look forward to having you and...More

Reviewed 3 July 2018

Arrived late without a reservation and found the clerk very helpful and the rates were great. Room was clean and pretty comfortable, with other hotel amenities above expectations at this price. Breakfast was also very much above average for this price point.More

Thank Paul D
Response from Front Office M, Front Office Manager at Quality Inn & Suites Medina - Akron WestResponded 4 July 2018

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We do hope you will give us another chance to exceed your expectations. We look forward to having you and...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Meeting Rooms
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Breakfast Available
Dry Cleaning
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$58 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$58 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Photos
Traveller (26)
Room & Suite (37)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tdietzen
25 September 2015|
AnswerShow all 2 answers
Response from QualityCustomerCare | Property representative |
No, we do not offer in room movies.
0
Votes
Room Tips
"our room was above the front desk, was very quiet and spacious!"
Read review
"We had ground floor, my preference, and where we were (119) we great!"
Read review
"Select a room at least one away from the stairwell."
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"There's an extension to the rear which is a bit of a walk but is so quiet I took time to pause in the..."
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