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    Holiday Inn Express Mentor (Lamalfa Conference Center)

    5785 Heisley Rd, Mentor, OH 44060-1883
    Hotel website
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    Savings alert: 13% below average rate
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$101
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          Traveller (6)
          Room & Suite (27)
          Pool & Beach (3)
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          Overview
          • Excellent69%
          • Very good19%
          • Average6%
          • Poor2%
          • Terrible2%
          Travellers talk about
          “cash bar” (11 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
          Offers from Holiday Inn Express Mentor (Lamalfa Conference Center)
          Special Offer: Book Direct and Save
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          Rooms
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          1 room, 2 adults, 0 children
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          Traveller rating
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          Time of year
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          Reviewed 10 March 2016 via mobile

          Great service. I would especially like to thank Maria and Linda who made the stay wonderful! The breakfast was nice and these two wonderful ladies were exceptional and took time to care for their guest. Bedroom was comfortable and close to the Kirtland area.More

          Helpful?5  
          Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)

          Dear Guest, Thank you for your review. It was a pleasure to have your family stay with us during your tour of Kirtland and the Kirtland temple. We appreciate your comments regarding the breakfast attendants and your room experience. We hope that you will remember...More

          Reviewed 9 March 2016 via mobile

          I travel for a living and have never had worse customer service than I experienced at this hotel. The manager is rude and tried to charge my credit card without permission. I never got support for the charge after several attempts at contact. Stay awayMore

          Helpful?2  
          Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)

          Dear Traveler, We appreciate the candid remarks, but as usual when a guest has not followed hotel policy and procedure they tend to leave the important parts out of the story. At most hotels during registrations or with a group coordinator an agreement is made...More

          Reviewed 9 March 2016

          Outstanding service and well maintained facility. The Breakfast crew, Maria and Linda , keep the breakfast well stocked and fresh. I will definitely stay here any time I'm in town. The location is close to entertainment, restaurants and a major highway . Andy S.More

          Helpful?4  
          Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)

          Dear Andy S, Thank you for taking the time to share your comments with our readers. Our breakfast staff as well as the breakfast is always awesome. Thank you for noticing. We welcome the opportunity in welcoming you back in the future for another visit!...More

          Reviewed 7 March 2016

          Recently visited Mentor, Ohio for the 1st time. My daughter had a Club Volleyball Tournament. The hotel was great. We had a 2 Queen Executive Suite. Lots of room, separate TV room with pull out couch. The beds were great the couch was ok when...More

          Helpful?5  
          Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)

          Dear Guest, We would like to take this opportunity to say thank you for such a detailed review. It is important for other readers to share the experience so they can make a positive decision when making a lodging choice. We were delighted that we...More

          Reviewed 29 February 2016

          Maria was excellent, kind and very helpful beyond the call of duty. She made my day thank you. I was in a room 306 and I feel the mattress was below par. Maybe time to replace it. Please check at desk before taking this room....More

          Helpful?4  
          Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)

          Dear Guest, Thank you for the comments regarding your stay. Our mattresses are replaced every three years, four years ahead of what is required by the industry. We checked the guest room you were in and did not find any deficiencies with the box spring,...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Dry Cleaning
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$101 - US$308 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Kitchenette
          • Number of rooms
          • 76
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Hotwire, Orbitz, Cancelon, Priceline, HotelQuickly and Hotel.de so you can book your Holiday Inn Express Mentor (Lamalfa Conference Center) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Ohio >
          • Lake County >
          • Mentor
          • Also Known As
          • Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor ,
          • Holiday Inn Mentor ,
          • Mentor Holiday Inn
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          Traveller (6)
          Room & Suite (27)
          Pool & Beach (3)
          Dining (2)
          Hotel & Grounds (31)
          Business Centre & Event Rooms (3)
          Bathroom (1)
          Nearby
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          Nearby Restaurants
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          Dairy Queen
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Frechic D
          What are the hours of your indoor pool?
          12 December 2016|
          Answer Show all 2 answers
          Response from Turtlewitch | Reviewed this property |
          From 5am to 11pm!!
          0
          Votes
          Mamaontheroad
          Do you have laundry facilities?
          14 June 2015|
          Answer
          Response from Shawn O | Reviewed this property |
          Yes
          0
          Votes
          Jessica M
          What time is breakfast offered?
          20 January 2015|
          Answer Show all 3 answers
          Response from Shawn O | Reviewed this property |
          6am-10am
          0
          Votes
          Room Tips
          "If you forget anything they have a vending machine full of everything you can think of. I believe the most..."
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          "You can ask for an upgrade and get a slightly larger room for a little more money"
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          "Make sure you request the second or third floor if you get cold easily. . The higher you go in the hotel the..."
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          "The higher the number of the room, the farther away from the elevator."
          Read review
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