We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

WoodSpring Suites Cleveland Mentor

Save
Traveller (6)
Room & Suite (6)
Dining (2)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent55%
  • Very good14%
  • Average12%
  • Poor5%
  • Terrible14%
Travellers talk about
“extended stay”(5 reviews)
“parking lot”(4 reviews)
“bob”(10 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from WoodSpring Suites Cleveland Mentor
Special Offer: Now a Pet-Friendly Hotel
Offers from WoodSpring Suites Cleveland Mentor
Special Offer: Now a Pet-Friendly Hotel
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$75.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mentor hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d9e056e00c9a46218110405bb5eff43b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1176248,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[74026184],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":75,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d9e056e00c9a46218110405bb5eff43b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":75,"lowestMetaPrice":75,"additionalPartner":false,"highestMetaPriceDisplay":75,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":75,"lowestMetaPrice":75,"highestMetaPriceDisplay":75,"hotelName":"WoodSpring Suites Cleveland Mentor","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQ5ZTA1NmUwMGM5YTQ2MjE4MTEwNDA1YmI1ZWZmNDNiIiwiQUlLIjoiOGIxNmY2NjQ5MTRhNDQ0NDliMTc4OGExMDJkNGMyNzcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$75", "hasDates": true, "hacComplete": true, "contentIdMappings": {"74026184":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (57)
Filter reviews
56 results
Traveller rating
31
7
7
3
8
Traveller type
Time of year
LanguageEnglish
31
7
7
3
8
Show reviews that mention
All reviewsextended stayparking lotbobnikkiratesmaintenancesilverwaredesk
FilterEnglish
Updating list...
1 - 5 of 56 reviews
Reviewed 18 September 2017

My husband and I planned to stay 2 nights here for our honeymoon. That is all the time we had because my husband had to return to his Air Force base. The evening of our 2nd night we walked into our room to find everything...More

2  Thank Nancy C
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 19 December 2017

Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely...More

Reviewed 5 August 2017 via mobile

Very disappointed - reserved a non-smoking room for this evening. Told by front desk that Expedia was "wrong ". 10 pm and no place to stay tonight - we won't be back or try here again. Call the hotel directly - avoid Expedia

1  Thank Teresa H
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 28 August 2017

I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it.

Reviewed 7 June 2017 via mobile

Great price but missing many basic hotel amenities. Kitchen with no dishes? No coffee maker or toaster. What's the point of the kitchen? Free wifi did not work, but pay wifi did... hmmm. However I found the room clean and the TV service acceptable. Air...More

Thank Bop1234
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 22 June 2017

I apologize you weren't impressed during your stay with us. We'll be sure to look into everything you brought to our attention. I wish you well on your future travels and hope you will give us another try.

Reviewed 19 May 2017

Terrible customer service - I reserved a week and showed up a day late. Staff cancelled my reservation and charged a fine, and created a new reservation which I had to pay for. They told me that I had reserved the room, so they had...More

Thank Eben M
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 22 June 2017

I'm sorry you had that experience with our hotel. I wish you well on all your future travels.

Reviewed 3 May 2017 via mobile

Trainees checking us in. Strike 1. Room with kitchenette. No dishes. Strike 2. Giant hairball on back of toilet! Strike 3. I don't care how cheap the room is, I do have standards! No lamps in room. Light switches control lights. One at door. One...More

1  Thank Darla S
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 16 May 2017

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

View more reviews
Most Booked Properties in Mentor
See allSee all
About
Amenities
Top amenities
Free Parking
Free Internet
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$49 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites
Details
Price range
US$49 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites
Add Photo Photos
Traveller (6)
Room & Suite (6)
Dining (2)
Questions & Answers
Ask a question
jswarner34
11 July 2017|
Answer
Response from WoodSpringSupport | Property representative |
Hi, jswarner34. We may have had an instance of bed bugs at this hotel in the past but - if so - they are not an ongoing issue.
0
Votes
jswarner34
11 July 2017|
AnswerShow all 3 answers
Response from WoodSpringSupport | Property representative |
We echo Darla S and Bop1234 - we sure do. Just call the general manager (or let our agents know) when you're making a reservation so they can ensure one is available.
0
Votes
Room Tips
"if you don't want your belongings thrown out do not stay here."
Read review
"Stay away and go to a real hotel"
Read review
"The room was clean with the exception of the floor. The room was noisy. But, I am not really picky and would..."
Read review
"Go to any employee for help; except Trisha."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing