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    WoodSpring Suites Cleveland Mentor

    5640 Emerald Ct, Sr-44 & Sr-2, Mentor, OH 44060-1869
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$75
    View Deal
    Traveller (6)
    Room & Suite (5)
    Dining (2)
    Overview
    • Excellent57%
    • Very good14%
    • Average12%
    • Poor5%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
    Offers from WoodSpring Suites Cleveland Mentor
    Special Offer: Now a Pet-Friendly Hotel
    Deals (14)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Studio, 1 Double Bed, Kitchen (Free WiFi)
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$75
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    • Standard Studio, 1 Double Bed, Kitchen
      US$75
      View Deal
    More deals for this hotel
    • Standard Studio, 1 Double Bed, Kitchen (Free WiFi)
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$75
      View Deal
    • Standard Studio, 1 Double Bed, Kitchen
      US$76
      View Deal
    • Standard Studio, 2 Double Beds, Kitchen (Free WiFi)
      US$85
      View Deal
    • Standard Studio, 2 Double Beds, Kitchen
      US$85
      View Deal
    • Standard Studio, 2 Double Beds, Kitchen
      US$85
      View Deal
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    Showing room deals 1 - of 14
    Holiday Inn Express Mentor (Lamalfa Conference Center)
    320 reviews
    #2 of 9 hotels in Mentor
     
    Americas Best Value Inn-Mentor/Cleveland
    54 reviews
    #8 of 9 hotels in Mentor
     
    Hampton Inn & Suites Cleveland-Mentor
    337 reviews
    #4 of 9 hotels in Mentor
     
    Red Roof Inn Cleveland East - Willoughby
    344 reviews
    #1 of 6 hotels in Willoughby
     
    Write a Review
    Reviews (56)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 55 reviews

    Reviewed 2 weeks ago via mobile

    Very disappointed - reserved a non-smoking room for this evening. Told by front desk that Expedia was "wrong ". 10 pm and no place to stay tonight - we won't be back or try here again. Call the hotel directly - avoid Expedia

    1  Thank Teresa H
    Reviewed 7 June 2017 via mobile

    Great price but missing many basic hotel amenities. Kitchen with no dishes? No coffee maker or toaster. What's the point of the kitchen? Free wifi did not work, but pay wifi did... hmmm. However I found the room clean and the TV service acceptable. Air...More

    Thank Bop1234
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 22 June 2017

    I apologize you weren't impressed during your stay with us. We'll be sure to look into everything you brought to our attention. I wish you well on your future travels and hope you will give us another try.

    Reviewed 19 May 2017

    Terrible customer service - I reserved a week and showed up a day late. Staff cancelled my reservation and charged a fine, and created a new reservation which I had to pay for. They told me that I had reserved the room, so they had...More

    Thank Eben M
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 22 June 2017

    I'm sorry you had that experience with our hotel. I wish you well on all your future travels.

    Reviewed 3 May 2017 via mobile

    Trainees checking us in. Strike 1. Room with kitchenette. No dishes. Strike 2. Giant hairball on back of toilet! Strike 3. I don't care how cheap the room is, I do have standards! No lamps in room. Light switches control lights. One at door. One...More

    1  Thank Darla S
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 16 May 2017

    We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

    Reviewed 10 January 2017 via mobile

    We stayed at this location 4 weeks and had at least 3 double rooms during our stay. Bob went out of his way to make sure we received the best available rates (based on the offers at the time). Niki was more than helpful and...More

    2  Thank Scott S
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 12 January 2017

    We would like to thank you for the review and sharing your experience with us. WoodSpring Suites strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you.

    Holiday Inn Express Mentor (Lamalfa Conference Center)
    320 reviews
    #2 of 9 hotels in Mentor
     
    Americas Best Value Inn-Mentor/Cleveland
    54 reviews
    #8 of 9 hotels in Mentor
     
    Hampton Inn & Suites Cleveland-Mentor
    337 reviews
    #4 of 9 hotels in Mentor
     
    Red Roof Inn Cleveland East - Willoughby
    344 reviews
    #1 of 6 hotels in Willoughby
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$47 - US$96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz and getaroom.com so you can book your WoodSpring Suites Cleveland Mentor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Lake County >
    • Mentor
    • Also Known As
    • Value Place Mentor Hotel Mentor
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    Traveller (6)
    Room & Suite (5)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (1)
    Nearby
    Comfort Inn
    430 reviews
    7.26 km away
     
    Holiday Inn Express Mentor (Lamalfa Conference Center)
    320 reviews
    .50 km away
     
    Steele Mansion Inn & Gathering Hub
    59 reviews
    3.58 km away
     
    Best Western Plus Lawnfield Inn & Suites
    604 reviews
    6.74 km away
     
    Nearby Restaurants
    Scooter's World Famous Dawg House
    228 reviews
    .78 km away
    Vito's Pizza
    5 reviews
    1.34 km away
    Ruby Tuesday
    83 reviews
    .35 km away
    Guilio Bonazza's Pizzeria
    26 reviews
    .41 km away
    Nearby Attractions
    Fairport Harbor Marine Museum and Lighthouse
    33 reviews
    4.65 km away
    Little Mountain Country Club
    15 reviews
    6.76 km away
    Quail Hollow Resort
    47 reviews
    6.82 km away
    James A. Garfield National Historic Site
    237 reviews
    7.49 km away
    Ask a question
    Questions & Answers
    jswarner34
    11 July 2017|
    Answer
    Response from WoodSpringHotels | Property representative |
    Hi, jswarner34. We may have had an instance of bed bugs at this hotel in the past but - if so - they are not an ongoing issue.
    0
    Votes
    jswarner34
    11 July 2017|
    AnswerShow all 3 answers
    Response from WoodSpringHotels | Property representative |
    We echo Darla S and Bop1234 - we sure do. Just call the general manager (or let our agents know) when you're making a reservation so they can ensure one is available.
    0
    Votes
    Room Tips
    "Stay away and go to a real hotel"
    Read review
    "The room was clean with the exception of the floor. The room was noisy. But, I am not really picky and would..."
    Read review
    "Go to any employee for help; except Trisha."
    Read review
    "3rd floor back side of Bldg."
    Read review
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