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Holiday Inn Cleveland East - Mentor

Booking.comUS$103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$103*
US$103*
US$103*
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Holiday Inn Cleveland East - Mentor
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144 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Cleveland East - Mentor
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Showing 141: English reviews
Port Huron, MI
Reviewed 14 April 2016

Upon arrival the desk staff was very friendly and helpful. The room was clean, bathroom was clean and the bed was comfortable. The room had a couple cosmetic issues but for the most part was in good shape. The only thing I can remark about was the choice of color when this room was decorated! It is a very harsh/strange...

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Helpful?
Thank joeski01
Melissa M, Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa M. Guest Service Manager

Spotsylvania, Virginia, United States
Reviewed 12 April 2016 via mobile

Definitely worth looking at this place, staff is super friendly and clean throughout and the cost was decent. Access to highways was exceptional. Breakfast is typical for a continental style not a lot of seasoning which allows u to take charge

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Helpful?
Thank Darryl M
Melissa M, Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa M. Guest Service Manager

New Jersey
Reviewed 29 March 2016

It is pretty tough to find a nice hotel with an indoor pool in this area but this Holiday Inn is good choice. The rooms were clean, well maintained and the bed was quite comfortable. We choose the hotel primarily because of the indoor pool which we used twice. The pool is small but is well maintained and not overly...

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Helpful?
1Thank nancym1010
Melissa M, Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa M. Guest Service Manager

Cincinnati, Ohio
Reviewed 26 March 2016

The room was very clean and the furniture and bed was in great condition as well as very comfortable. The location is off of Route 2 and down the road from Mentor Avenue for all kinds of shopping. For what I paid for my stay I was expecting even a very basic continental breakfast. There is a bar next door...

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Helpful?
Thank like2travelusa
Melissa M, Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 4 March 2016

This hotel was clean, quiet, and convenient to the interstate we needed to use to get to IN. It has definitely been updated recently, which was nice. Internet was fast and reliable. However, in the morning, my husband decided to check out the restaurant that is attached to the hotel, because that's apparently how this hotel can claim to serve...

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Helpful?
1Thank Erin J
General M, Guest Relations Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Dear Erin J, Thank you for your review, your feedback and your comments regarding your stay. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

Boardman, Ohio
Reviewed 29 February 2016

Best Holiday Inn I have stayed in for a while. Came with a large group. Enjoyed every aspect of this fine hotel. The pool area was very nice. Really enjoyed the breakfast and the rooms were very clean.

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Helpful?
Thank jobrom123
General M, Guest Relations Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Dear jobrom123, Thank you so much for your compliments to our breakfast options and service. I'm glad that our services, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels...

Columbus
Reviewed 9 February 2016 via mobile

This has to be the best holiday in in the world!!! awesome hotel bar, never seen a hotel with such a large and rustic beautiful bar. Room was very spacious and updated. Large indoor pool was clean. We will be back for another visit .

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Helpful?
Thank ColumbusMomoftwins
Kari B, General Manager at Holiday Inn Cleveland East - Mentor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 21 January 2016 via mobile

Stayed here one night for basketball game. When we got there we asked if they had any upgrades. Our two double bed room was upgraded to a suite. This worked out prefect for our two teenager boys, whom chose not to sleep in the room with us. Staff was very nice, no issues with room. Worked out in the gym...

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Helpful?
Thank Isha W
Kari B, General Manager at Holiday Inn Cleveland East - Mentor, responded to this review

I am so happy to hear that we could accommodate you in a way that made your stay with us enjoyable! We hope that you choose us again when staying in the area as we value each and every one of our guests.

Philadelphia, Pennsylvania
Reviewed 17 January 2016

We just loved this place! NO complaints at all. We travel a lot for business and have to stay in hotels and have to deal with GM's and staff and this place was first rate in all categories. Absolutely spotless, comfortable rooms with upgraded bedding and towels. All public area are spotless to are were constantly being cleaned. From the...

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Helpful?
Thank picaso32
Kari B, General Manager at Holiday Inn Cleveland East - Mentor, responded to this review

We are so happy that you enjoyed your stay!! We really look forward to your return and plan to exceed your expectations again.

Ohio
Reviewed 27 December 2015

Very nice hotel, a lot of updates have been done. The bar was nice, staff was pleasant and room was comfortable. Only complaint I had was you could hear toilets flushing and showers going, especially in the morning. I understand you may hear things here and there but the toilets really sounded like it was coming from our bathroom. That's...

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Helpful?
Thank Rachel C
Kari B, General Manager at Holiday Inn Cleveland East - Mentor, responded to this review

We are so happy to hear that you enjoyed your stay with us! Or staff prides themselves on treating our guests in a way that makes them feel at ease. We would be happy to place you in a room that does not have occupants surrounding as to minimize the toilet flushing sound the next time you are staying with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated hotel in Mentor, near the Great Lakes Mall, Lake Erie & Headlands Beach State Park. The Holiday Inn Mentor is conveniently located five miles from Lake Erie and within 20 miles of downtown Cleveland, Wildwater Kingdom, Playhouse Square, the Rock and Roll Hall of Fame, Edgewater Park and Progressive Field, home of the Cleveland Indians Baseball team. The Historic Kirtland, Lake Farm Parks, Lost Nation Sports Complex and Eastlake Ballpark, home of the Lake County Captains, are all within 10 minutes of the hotel. We offer ballrooms and meeting rooms to accommodate your large or small meetings, events or special occasions. Stay well at our premium lodgings with a heated indoor pool and modern Fitness Center. Stay connected with our complimentary high-speed Internet access. Few area hotels compare with our Holiday Inn, so sit back, relax, and be yourself ... more   less 

Additional Information about Holiday Inn Cleveland East - Mentor

Address: 7701 Reynolds Rd, SR 306, Mentor, OH 44060-5320 (Formerly Comfort Inn & Suites)
Region: United States > Ohio > Lake County > Mentor
Price Range: $154 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cleveland East - Mentor 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Mentor
Comfort Inn Mentor
Mentor Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cleveland East - Mentor staff and other travellers.
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11 months ago

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Questions? Get answers from Holiday Inn Cleveland East - Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go if you need to run the AC.”
BrendaG389, 19 Sep 2016 | Read review
“I was upgraded to a suit because I was an IHG member.”
529terryk, 11 May 2016 | Read review
“East side quieter”
peepawt, 2 Nov 2015 | Read review
“Front of building had a lot of noise from outside.”
DiAlJo, 12 Aug 2015 | Read review
“We stayed in a suite that was super spacious. It had two televisions and a refrigerator. The beds are really comfortable.”
laurawC1936RW, 22 Jan 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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