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We have stayed here on and off several times in last few years while visiting family. Normally we have excellent service. This time not so much, front desk clerk at check in was not the warmest she did greet us but like we were bothering...More
I am sorry to hear about your experience here at our hotel. That is definitely not the norm here, this I promise you. Please come back again and give us another chance.
We were in town for a wedding and enjoyed our stay here at the Courtyard. The room was clean, very spacious, and loved having plenty of options for charging my mobile devices. I have 2 iPhones and an iPad mini so having the USB chargers...More
Thank Timothy K
Thank you for staying with us!! I am very happy to know that you enjoyed your stay. Our goal is to make sure your needs and wants are met when you visit. Please stay again. Thank you!
I am honestly surprised Marriott allows their name on this building. It was pitifully run down and old. Carpets were worn and stained, room was worn and had a bit of a funk. I would not stay here again. Although I would not have used...More
Dear Old and Tired,
We here at The Courtyard like to think of ourselves as a place to stay that is warm, welcoming, and comfortable. We invite our guests in and treat them likes friends. Our Hotels upkeep is maintained daily and whenever there is...More
Room was not clean and sales staff took forever to return every call I made from start to finish. When we arrived we asked for a clean room we were told that none were available and they would send house keeping to touch up the...More
Thank Micahel D
I would like to apologize for the way you felt when you stayed with us. If we had no room ready, it was probably because we were sold out the night before and the housekeeping was upstairs working on getting rooms ready for the day....More
We only stayed one night, but I was pleased with the service and location at this hotel. Staff was very friendly when checking in and they were able to accommodate my room request. The hotel sits just off I-71 and is convenient to the west...More
Thank Brian G
Thank you for choosing our hotel to lay your head down at. We really try to do our best to make our guests feel welcomed, comfortable and to meet their needs. I am pleased you had a good experience here. We cant wait until...More
US$119 - US$217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights ,