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Crowne Plaza Cleveland Airport

0.6 km from Middleburg Heights centre
  • Free Wifi
  • Free Parking
  • Pool
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Apr 9 Apr 10
1 room, 2 adults, 0 children
7230 Engle Rd, Middleburg Heights, OH 44130-3427
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09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews front desk club room maria brittany wesley sierra conference dan
    Reviewed 1 week ago via mobile

    The lobby is very nice. I liked the complementary papers. The restaurants food was excellent. The young girl Dani at the front desk was extremely polite and very helpful with the surrounding area. What a wonderful employee you have there. My husband walked away and...More

    Helpful?0
    Response from Scott K, General Manager at Crowne Plaza Cleveland Airport

    Dear Aimmeee25, WOW! Thank you so much for your kind words for our hotel and staff, especially for the role Dani played in your experience with us. Dani is a great asset to our team and we look forward to having her with us every...More

    Reviewed 1 week ago

    This hotel is located in a nice area and has several restaurant choices nearby. There is a restaurant in the hotel but it is rather pricey. The restaurant also serves breakfast which is NOT complimentary which was very disappointing. Our room was nicely decorated and...More

    Helpful?0
    Response from Scott K, General Manager at Crowne Plaza Cleveland Airport

    Dear M Q., Thank you for taking the time to provide us with your valuable feedback, your opinion is very important to us. I am sorry to see that you experienced problems with the cost of the breakfast buffet, your guest room and the lack...More

    Reviewed 14 February 2017

    Everything was great, the staff were friendly, very clean everywhere, very nice decor, and we loved how nice our room was. Only downside was the price of breakfast for what you got, but ours was complimentary so can't really complain.More

    Helpful?0
    Response from Scott K, General Manager at Crowne Plaza Cleveland Airport

    Dear Harmony P., Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for...

    Reviewed 27 January 2017

    If first impressions speak loudest, the surly, "everything is a problem" front desk staff at check in said it all - go somewhere else. The 1990s refit and decor were clean, but showing their age, like every other Crowne Plaza in USA ... not like...More

    Helpful?0
    Response from Scott K, General Manager at Crowne Plaza Cleveland Airport

    Dear RobDee1432, Thank you for your feedback. We understand and apologize for the inconvenience you experienced regarding the appearance of guest areas. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. If you would like to...More

    Reviewed 21 January 2017 via mobile

    I had a great stay at the Crowne Plaza. I loved the extra makeup remover, q-tips, and shower cap they leave for you in the lavatory. The room was clean, beds were comfortable, and the staff was friendly. The only issue I ran into was...More

    Helpful?0
    Response from Scott K, General Manager at Crowne Plaza Cleveland Airport

    Dear MSTRKRFT, Thank you very much for your review of our hotel, we appreciate your feedback. I am happy to see that you enjoyed the amenities we have to offer, everything from the makeup remover and shower caps, to the guest rooms and staff are...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Photos
    Dining (10)
    Room/Suite (9)
    Business Centre/Function Rooms (8)
    Hotel & Grounds (7)
    Nearby
    Nearby Restaurants
    Max & Erma's
    136 reviews
    .47 km away
    Zoup
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    .51 km away
    Aladdin's Eatery Middleburg Hts
    57 reviews
    .52 km away
    Olive Garden - Bagley Rd
    99 reviews
    .36 km away
    Nearby Attractions
    The Islander Bar & Grille
    10 reviews
    1.50 km away
    Two Bucks Middleburg Hts.
    10 reviews
    .57 km away
    The Brew Kettle
    54 reviews
    2.57 km away
    International Exposition Cener
    58 reviews
    3.80 km away
    Questions & AnswersAsk a question
    Moneydog07
    Do you have Bridal Suites with Jacuzzi
    24 February 2016|
    Answer
    Response from Charles W | Reviewed this property |
    I am not sure. I was a guest there. I would recommend you calling the hotel directly.
    0
    Votes
    Glha2008
    We are traveling with a small dog and have a crate. Is your hotel pet friendly?
    2 March 2015|
    Answer Show all 3 answers
    Response from Scott K | Property representative |
    Hi Glha2008, Thank you for your interest in our hotel. At this time, we are not equipped to handle pets of any kind. I apologize for any inconvenience. Sincerely, Mitzi S. General Manager
    0
    Votes
    William W
    I saw on this site airportparkingreservations $4.49/day park and fly rate. Is that what it would cost me and is the lot secure?
    25 August 2014|
    Answer
    Response from Scott K | Property representative |
    The parking lot is park at your own risk and depending on the website that it is booked through, the pricing can range anywhere from $3.99 to $5.99/night.
    0
    Votes
    Room Tips
    "Find another hotel"
    RobDee1432, 1 month agoRead review
    "The fourth floor was a "quiet floor" with quiet hours between 9 PM and 10 AM"
    traverlerx, 6 months agoRead review
    "If you want a room with a view, this is not the place to get one."
    AMB_1128, 9 months agoRead review
    "Lower level rooms have a balcony."
    Chad P, 9 months agoRead review
    "Front side, High floor to avoid road sound"
    IAPA-TRAVELER, 10 months agoRead review
    "Ask for a room away from the front of the hotel, choose another hotel"
    Sabitasera, 10 months agoRead review
    "Stay somewhere else"
    Robin C, 11 months agoRead review
    "Any room on level four is very quiet. However, rooms on the second level have a wonderful little deck."
    JustIn C, over a year agoRead review
    "My room was near the lobby but I cannot say I heard any noise."
    ClevelandColleges, over a year agoRead review
    "We always choose rooms away from the elevator and ice machine"
    diane_leone, over a year agoRead review
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