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Comfort Inn Cleveland Airport

284 reviews
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Traveller (27)
Room & Suite (23)
Dining (3)
Overview
  • Excellent38%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible9%
Travellers talk about
“front desk”(58 reviews)
“parking fee”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (284)Write a Review
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61 - 65 of 278 reviews
Reviewed 24 February 2017

My son and I came to this property to use as a home base when visiting various colleges and universities in the Cleveland area. Our check in was super easy, and the staff was generally helpful and pleasant. The room was just what we would...More

1  Thank William B
Response from Rebecca M, Front Office Manager at Comfort Inn Cleveland AirportResponded 27 February 2017

Thank you for taking the time to leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so...More

Reviewed 20 January 2017

I had a wonderful experience at the Comfort Inn the staff was very nice and courteous. The breakfast was great and was thoroughly enjoyed by myself and my family. The van driver Marcos was very pleasant and helped us with our bags we arrived to...More

1  Thank msneisy
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

Thank you for staying with us! We are so very glad that you had a pleasant stay and hope to see you again in the near future. Have a wonderful New Year. Lawrence Barr General Manager

Reviewed 20 January 2017

Had a great experience! Room was clean and comfortable. Especially pleased with the very chipper van driver (Marcos), who accommodated my travel needs and got me to the airport exactly on time. I've missed plenty of flights because of poor transportation, and this was very...More

Thank reaganhernon
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

We're glad to hear that you had a pleasant experience here at The Comfort Inn. Marcos is a chipper person all around and I will pass the compliment off to him! We hope to see you again soon in the upcoming year! Thank you for...More

Reviewed 16 January 2017

We booked online as they were pet friendly.. When I got there they were busy and frazzled.. they gave us an upstairs room that I wasn't happy with (carrying a small dog crate!).. I went back down to ask them to change the room and...More

Thank GnKBrazil
Response from Rebecca M, Front Office Manager at Comfort Inn Cleveland AirportResponded 17 January 2017

I'm so glad we were able to provide you with a great stay! We work hard to ensure that every guest has an enjoyable stay. Many times people are quick to complain loudly, yet compliments are whispered or left unsaid altogether. From all of us...More

Reviewed 8 January 2017 via mobile

Lots of hotel's in the surrounding area..pay the extra $10 and do yourself a favor and stay far away from this dirty hotel. Becky checked us in she reaked of cigarette smoke. The bedding smelled, the walls are thin. The van driver was extremely rude...More

2  Thank ilovecoffee19
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

We sincerely apologize for the inconveniences. We hope that you will give us another opportunity to redeem ourselves. Thank you for choosing The Comfort Inn Cleveland Airport and hope to see you in 2018. Have a wonderful New Year! Lawrence Barr General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (27)
Room & Suite (23)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jpodsiadlo1
3 September 2017|
AnswerShow all 4 answers
Response from Alan N | Reviewed this property |
You can get to the zoo in about 30 mins. Don't rush and don't speed. Cops will love to give a out of towner a ticket. But, do follow the traffic and don't be a stickler as you can be the one causing an accident.
0
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Lori D
31 March 2017|
AnswerShow all 2 answers
Response from Michael T | Reviewed this property |
you would have to call and ask, sorry
1
Vote
Catlover4884
23 November 2016|
AnswerShow all 6 answers
Response from Rebecca M | Property representative |
Our pet deposit is $25 per night, per pet and non-refundable.
1
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12
Room Tips
"Business travelers, great place to get your work done in an a comfy environment."
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"I was on the third floor and it was quiet."
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"Be sure to tell front desk your checkout time to avoid being disturbed by housekeeping banging on your door..."
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"Stay somewhere other than Middleburgh Heights, manager is rude."
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