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Comfort Inn Cleveland Airport

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Comfort Inn Cleveland Airport
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226 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Port Orange, Florida
Reviewed 3 July 2016

Stayed here June 16 after NBA game 6 in Cleveland (CAVS won) Easy access off I-71 and close to restaurants, shopping, fuel etc. Check in pretty fast and easy.Room very comfortable and quiet. Basic breakfast. Kind of surprised that I wasn't acknowledged as Choice Privileges member, usually thanked for being member and get gift bag.

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Helpful?
Thank robertru44
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Thank you for the kind words here at the comfort Inn Cleveland Airport, we are always looking for ways to improve our customer service and you comments help us in doing that. We are delighted to know you had a pleasant stay with US. We can not wait to see you again! Lawrence Barr General Manager

Reviewed 28 June 2016 via mobile

We booked the park and fly package since this place is close to the airport. Online, the price is listed at $129 per night, but I saved $20 by calling the hotel directly. Check-in was quick, and although we were given our room keys and basic shuttle information, we weren't informed anything about the long term parking arrangements. Apparently you...

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Helpful?
1Thank Paul C
Naugatuck, Connecticut
Reviewed 27 June 2016

Our group stayed in this hotel both going to and coming home from a trip. It was quiet and comfortable . Breakfast presented lots of choices and enough space for all of us. They opened another area to give us room. There was one thing that was lacking there was no place to hang up your things in the bathroom,...

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Helpful?
Thank Kathleen J
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding...

Reviewed 20 June 2016 via mobile

The hotel was clean, and hotel staff was very friendly, except when checking out, the girl seemed a little put out, because I interrupted her breakfast. But both men that took us to and from the airport where extremely nice and helpful. We did the park and stay

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Helpful?
1Thank Renee M
ComfortInnOH439, Front Office Manager at Comfort Inn Cleveland Airport, responded to this review

On behalf of the Comfort Inn Cleveland Airport, I would like to thank you for your review. We appreciate your feedback and our employees enjoy the positive feedback from our guest. It is the comments like this that keep us going! I hope that you get a chance to come back and see us soon. Lawrence Barr General Manager

Las Vegas, Nevada
Reviewed 16 June 2016

We were tired upon checking in. There was fresh coffee and ice and ice water with real slices of lemons that helped to refresh us. Staff was friendly. Room number 120 was freshly painted with new carpet. Bed was comfortable. Room was quiet. Breakfast was excellent.You can make your own waffles, wide selection of other breakfast items to include cereal,...

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Helpful?
1Thank thomas89031
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Thank you for visiting trip advisor and letting them how pleased you are with your stay with us here at the Comfort Inn we look forward to seeing you soon! Lawrence Barr General Manager

Knoxvlle, Tn
Reviewed 16 June 2016

Had to find a place to stay at the last minute because of a death in the family. This Comfort Inn was the most reasonable and best choice (for a weekend). We were greeted at check-in by Katherine and were given our room packet (which was already prepared prior to our arrival). Our room was on the 2nd floor and...

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Helpful?
Thank luckylady47
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Thank you for the kind words here at the comfort Inn Cleveland Airport, we are always looking for ways to improve our customer service and you comments help us in doing that. We are delighted to know you had a pleasant stay with US. We can not wait to see you again! Lawrence Barr General Manager

Orlando, Florida
Reviewed 16 June 2016 via mobile

We came to town to visit our new grand son. Hotel was decently remodeled and breakfast was good. We had a couple issues upon arrival, however Katherine the manager was quick to assist and very accommodating. Her personality was welcoming and her demeanor sincere. We will definitely be visiting this Comfort Inn again on our next visit. Thank you again...

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Helpful?
Thank grampy1946
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Wow this is great news knowing you had such a great stay! thank you again for choosing to stay with us here at the Comfort Inn Cleveland Airport! Lawrence Barr General Manager

Dayton, Ohio
Reviewed 13 June 2016

After coming off of a stay at a different Comfort Inn, I had an idea of what to expect at this one. Needless to say, my expectations were met. This hotel offered a clean, comfortable room for a decent value. Breakfast wasn't anything to write home about, but you can't beat free. If I had the opportunity to stay here...

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Helpful?
Thank Ryan D
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Wow this is great news knowing you had such a great stay! thank you again for choosing to stay with us here at the Comfort Inn Cleveland Airport! Lawrence Barr General Manager

Patoka ,indiana
Reviewed 13 June 2016 via mobile

I had reservations for this place 2 ajoining rooms . It wasn't ready until after 3 p.m. But then they were told the pool was closed and hadn't been open for 2 years but they were working on it .But it advertises a pool. Then in the room one of the bathrooms has hair on toilet , bathtub. And sink....

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Helpful?
Thank lifeat50_12
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

On behalf of the Comfort Inn Cleveland Airport, I would like to thank you for your review. We strive to provide the best quality experience we can here at the hotel, an as per your response we did not meet your level of standards and for that I am extremely sorry. I will address these issue with the department head...

Minneapolis, Minnesota
Reviewed 12 June 2016 via mobile

First room was really musty. We asked to be moved, and they moved us no problem. However, second room had water bottle from previous guest on floor, red sauce on doorknob in bathroom, a light out, and no towel bars in bathroom or by the vanity. We went down to the pool at 8:40 only to find out it closed...

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Helpful?
Thank sj_herzog
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

On behalf of the Comfort Inn Cleveland Airport, I would like to thank you for your review. I am extremely sorry that you were not satisfied with our check in procedures here at the hotel. We strive to provide the best quality experience we can here at the hotel, an as per your response we did not meet your level...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Inn Cleveland Airport

Address: 17550 Rosbough Drive, Middleburg Heights, OH 44130
Region: United States > Ohio > Middleburg Heights
Price Range: $86 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cleveland Airport 2.5*
Number of rooms: 136
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Also Known As:
Comfort Inn Cleveland Airport Hotel Middleburg Heights
Comfort Inn Middleburg Heights
Middleburg Heights Comfort Inn
Cleveland Airport Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cleveland Airport staff and other travellers.
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Questions? Get answers from Comfort Inn Cleveland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for late check out to sleep in longer”
 of 5 bubbles saamels, 9 Jan 2017 | Read review
“Two double rooms were large and roomy”
 of 5 bubbles cubbyv, 29 Dec 2016 | Read review
“good heat in room and quiet”
 of 5 bubbles maxine740, 26 Dec 2016 | Read review
“Do what I did...simply ask for a room away from others (if possible).”
 of 5 bubbles 495GaryM, 23 Dec 2016 | Read review
“Our ground floor room was quiet. No noise from upstairs.”
 of 5 bubbles mdwgbgpa, 21 Dec 2016 | Read review
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