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TownePlace Suites Cleveland Airport

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Traveller (53)
Room & Suite (55)
Dining (7)
Overview
  • Excellent28%
  • Very good40%
  • Average17%
  • Poor11%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Additional information
Offers from TownePlace Suites Cleveland Airport
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Offers from TownePlace Suites Cleveland Airport
Special Offer: Member Rates
Hotel packages
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)
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Traveller rating
34
46
21
14
5
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Time of year
LanguageEnglish
34
46
21
14
5
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All reviewsbedroom suitetowne place suitesfull kitchencleveland airportgranite countertopsbed was comfortablecheck in was easythree roomsbagelsrestaurants in the areavisit familywould stay here againcomplimentary breakfastfresh fruitairport shuttleparking lottransplant
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1 - 5 of 120 reviews
Reviewed 5 days ago

I will begin by arriving at the airport and trying to get the free airport shuttle by calling the hotel and told the shuttle runs every 45 minutes. I waited 65 minutes before the shuttle arrived and when it arrived the driver just kept going...More

Thank Benjamin F
Response from Natalie R, Manager at TownePlace Suites Cleveland AirportResponded 3 days ago

Dear Benjamin F, Thank you for choosing to stay at the TownePlace Suites Cleveland Airport and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I have shared...More

Reviewed 25 May 2018

The place has been recently redone, so the rooms look and feel great. We got stuck in Cleveland due to a canceled flight, but the inconvenience dissolved in the warm welcome, comfortable and spacious room, and very reasonable price. The bed was comfortable, and the...More

Thank MoreThanTourists
Reviewed 4 April 2018

We travel frequently from the East Coast to Chicago to visit family. We have 2 small dogs, and we always need a hotel that takes dogs. TownePlace is amazing. This was our third visit with them, and this was the best yet. They had just...More

Thank Janice K
Reviewed 7 February 2018

I should have asked if the hotel was 1: overbooked for my room-type original request made over 2 weeks ago. 2: I should have asked if the hotel was under renovation. I'm very disappointed in the experience for a Marriott hotel. I had to take...More

Thank nancyjenkins
Response from Natalie R, General Manager at TownePlace Suites Cleveland AirportResponded 8 February 2018

Dear Travel from Cleveland to Home, Thank you for choosing to stay at the TownePlace Suites Cleveland Airport and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

Reviewed 21 December 2017 via mobile

Suites are nice with a full kitchen but the whole property is undergoing renovations which is a bit of a let down. The staff is wonderful and very helpful. Breakfast in the morning is nice just your typical continental breakfast.

Thank Stacey M
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$123 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (53)
Room & Suite (55)
Dining (7)
Questions & Answers
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Avery008
6 June 2015|
AnswerShow all 4 answers
Response from lmc8788 | Reviewed this property |
I've never been charged for parking....
0
Votes
Room Tips
"building 2 is quite since the breakfast is across the way"
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"Ask desk clerk on why the rooms were overbooked, if you have ice service, etc. I'm very disappointed in..."
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"Hotel is parallel to I-71 so expect that if we had stayed there, freeway noise would be a problem for..."
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"Our stop at the front desk was first and last visit."
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