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We had a room with a direct access to the lagoon for 4 people and it was ok even if we had to claim for an additional bed upon check-in (it was not obvious for them that a booking for 4 people would require more...More
The room amentities are worse.. The tooth paste, shampoo, shower are poor quality. I need go out to buy tooth paste. As five star's hotel, they should better quality room am entities..the indoor swimming pool is located at inside the spa.More
7 Thank Green A
Response from Sheraton Mustik... Y, General Manager at Sheraton Mustika Yogyakarta Resort and SpaResponded 3 days ago
Dear Green A,
Please accept our sincere apology for the inconvenience you may have experienced in respect to your stay experience that fell far short of your expectations. We would also like to extend our sincere apology for the lapse about amenities.
At Sheraton Mustika...More
I stayed in Sheraton Mustika for two nights with my brother and two friends. It was such a great experience ! All the staff are kind and welcome you with a big smile !
Check in check out were smooth ! Big thanks to FO...More
This hotel is located about 8 km from Malioboro, but they do provide complimentary shuttle to the Malioboro and to the airport. I’m a Platinum elite member with Marriott and it was the first time I’m stying with Starwood group since their merge. The hotel...More
1 Thank Mokhamad N
Response from Sheraton Mustik... Y, General Manager at Sheraton Mustika Yogyakarta Resort and SpaResponded 4 days ago
Dear Mokhamad N,
Thank you very much for choosing to stay with us and for taking the time to share your feedback. We would like to begin by thanking you for your warm and genuine review of your stay at Sheraton Mustika Yogyakarta Resort &...More
I stay with this hotel for a night. Its almost a walking distance for, an adult, from the airport. I booked taxi from outside airport & negotiated at IDR 600,000 for two full days at my service from airport pick up to drop at airport...More
Hi, the club lounge is quite typical of a Sheraton hotel. During my stay I did not encounter any children in the lounge. In fact for most days, we were the only 2 using the lounge. The service of the staff were exceptional.