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DoubleTree by Hilton Hotel Newark Ohio

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DoubleTree by Hilton Hotel Newark Ohio
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273 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Newark, OH, United States
Reviewed 5 February 2017

Attending a business conference, we were met with great customer service (in the restaurant/bar), extremely poor customer service (in the banquet hall) and a not-so-clean room. In a time of exceptional customer service, this hotel seems to be back in the 70's.

Review collected in partnership with DoubleTree by Hilton
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Thank 193janiep
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for taking time to share your experience at our hotel. I apologize for the lack of customer service in the banquet facilities and the cleanliness of your guest room. Your feedback will be shared with our team in an effort to address your concerns.It is my sincere wish to welcome you back to our hotel upon your next...

Reviewed 30 January 2017 via mobile

I spent 3 nights here recently and was impressed by the rooms and staff. Pulling into the parking lot it looked like an older building and thats what I was expecting on the inside. It appears newly remodeled. The big plus was the tile shower and amazing shower head. It's the little details that make the difference to me.

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Helpful?
Thank ShawnGrafeAuction
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for such a kind review. Your comments are important to the team and myself. I am glad you enjoy the details of your stay. On behalf of the team, we appreciate you.

Las Vegas, Nevada, United States
Reviewed 29 January 2017

I came in late from my flight. I was greeted warmly and got my room right away. The room was clean and quiet. The bed was comfortable and I fell asleep right away. Had breakfast the following morning at the adjoining restaurant. Good breakfast selection that wasn't pricey. Opted out of not having the buffet. It did look good, though.

Review collected in partnership with DoubleTree by Hilton
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Thank Leo L
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for sharing your experience at our DoubleTree hotel. It is great to hear that your check in, restaurant and guest room accommodations were good. It is our sincere wish that we will be able to welcome you back upon your next trip to Newark.

Owensboro, United States
Reviewed 25 January 2017

I stayed with my grandson's travel hockey team and their families; the Doubletree staff were very patient and tolerant of the energy and noise that accompanies fifteen 9-10 year-old boys. My grandson lost his cell phone; he was kind of freaking out about it all the way home. I called Doubletree the next day; housekeeping had found it and were...

Review collected in partnership with DoubleTree by Hilton
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Thank B6078TElisal
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for staying at our DoubleTree hotel for your grandson's hockey event. It is great to hear that we were able to located your grandson's phone. It is a sincere pleasure to have you and your family as our guest.

dayton, United States
Reviewed 24 January 2017

Thee hotel was very well maintained. The brunch was excellent for the price. the bar was a lot of fun. I picked this hotel due to its convenience and location to 31 West for a concert I enjoyed my stay here

Review collected in partnership with DoubleTree by Hilton
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Thank Wayne N
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for taking time to share your recent experience at our hotel. Your feedback is appreciated. On behalf of the DoubleTree team, we appreciate you!

Reviewed 24 January 2017

We wanted to spend a quick getaway in Newark, Ohio as we enjoy weekend trips to small towns/cities. While the City of Newark has a little more work to do the DoubleTree Hilton does not. Staff was extremely friendly, helpful and courteous. Every single staff person, from front desk to bartender including housekeeping, was always asking how we were doing,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Joe M
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for such a great review! Your kind words are appreciated. On behalf of the DoubleTree team, we look forward to your next visit.

Reviewed 23 January 2017

Very nice, modern, clean hotel with very courteous staff, who were all about helping you. the food in the restaurant was good and moderately priced as well. Convenient downtown location within walking distance of city buildings.

Review collected in partnership with DoubleTree by Hilton
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Thank Daniel C
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for your review. Your feedback is appreciated! It is our sincere wish that we will have the opportunity to welcome you back upon your next visit to the Newark area.

Fremont, Ohio
Reviewed 22 January 2017

While it may not look like much on the outside, being an older building, the stay inside was great. Clean, quiet room, helpful professional staff. Inside was great. Even a warm cookie per everyone in the party upon arrival. I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank dennisvanwey602
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for such a great review! Your feedback is appreciated. On behalf of the entire DoubleTree team, we appreciate you and look forward to your next visit.

Wheeling, West Virginia
Reviewed 22 January 2017 via mobile

Hotel was clean and very comfortable. Staff was friendly at check in and check out. The bar was lively and the service was great. The pool was nice and the fitness center can't be beat. Within walking distance to anything you may want to do in Newark.

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Thank Premierval
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for taking time to review your recent stay at our DoubleTree hotel. Your feedback is important to each one of us. I am delighted you were able to enjoy our comforts, guest service and hotel amentities. It is our sincere wish to welcome you back to our hotel upon your next visist to the area.

Pataskala, Ohio
Reviewed 14 January 2017

I contacted the Double Tree to book 15 sleeping rooms for my daughter's wedding. Before leaving a message, I asked the reservation desk if they have any rooms available for May 27, 2017. She assured me that they had 48 rooms available. I left a message on Thursday, Jan. 5 for the sales director to call me. I left detail...

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Helpful?
Thank gland0n
Kendra P, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this review

Thank you for sharing your feedback. It is our goal to make this right for you as planning your daughter's wedding is such a special time. Please reach out to Amber with our Sales Team so that she can look into this for you. Our phone number is 740.322.6455. I do apologize for the communication challenges you experienced. It is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree Newark OH is located just 30 minutes from Port Columbus Airport *CMH* this property is near Longaberger Corporate Office, Owens Corning and State Farm. Additional points of interest include- Longaberger Golf Course, Longaberger Homestead, Midland Theatre, The Works Museum, National Trails Raceway, Denison University, OSU Newark Campus and many other local attractions. Complementary wireless Internet is located throughout the hotel. Guests of The DoubleTree Newark OH may choose from 118 guestrooms including- eight premiere two room corner suites along with five mini suites. All rooms feature refrigerators, in room coffee service, iron and iron board. With over 5,000 square feet of meeting space DoubleTree Newark OH is the perfect place to host your next event. Enjoy Elements Restaurant and patio, offering breakfast, lunch and dinner along with room service. The hotel opened in early August 2012 after a complete renovation. Complimentary secure self parking and tour bus parking is located on site. The DoubleTree Newark OH is 100 percent non smoking. Shuttle service is available upon request. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Ohio

Address: 50 North Second Street, Newark, OH 43055 (Formerly Newark Metropolitan Hotel)
Region: United States > Ohio > Newark
Price Range: $153 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Newark Ohio 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
The Place Off The Square Hotel Newark
The Place Off Square
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Ohio staff and other travellers.
1 question
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Yulee, Florida
8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Newark Ohio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor was good. Not much traffic noise.”
 of 5 bubbles 890donm, 4 Nov 2016 | Read review
“Top floor, back side is quieter”
 of 5 bubbles A2Member, 8 Oct 2016 | Read review
“Ask for a room facing town square”
 of 5 bubbles Z7837UEjohnm, 24 Sep 2016 | Read review
“Choose a room on the highest floor on east side of hotel ( away from main/front entrance ) for quietest experience.”
 of 5 bubbles 372sandyk, 4 Jul 2016 | Read review
“619 - top floor - enough away from elevator/ice machine”
 of 5 bubbles Porthos7, 8 May 2016 | Read review
5 of 5