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Radisson Hotel Cleveland Airport West

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Radisson Hotel Cleveland Airport West
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339 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Katy, Texas
Reviewed 2 weeks ago

Needs major modernization! No microwave in room, with antique toilet that barely flushes after a 30 second flush cycle, refrigerator that barely cools when set to coldest setting. Staff very friendly and professional. Hotel overall very clean.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Kevin D
CarlsonRezidor, Customer Care at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for reaching out and writing your review. It is good to hear that you like how friendly our staff and how clean our hotel is. However, we are sorry you were not satisfied with your room especially with the toilet and refrigerator. We will review the conditions of your room with our housekeeping staff to ensure all guest...

Atlanta, Georgia
Reviewed 1 February 2017

The hotel is nothing extra special. Your normal mid-end Radisson. However the staff there are wonderful - most have been there for years - some for 2 decades or more have stayed here many times and return because of the very nice wait staff - who make it what it is

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Thank K-Sub
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Thank you so much for the wonderful review. It is appreciated. Please do come see us again. Mike Hyde General Manager

Layton, Utah
Reviewed 1 February 2017

Review collected in partnership with Radisson Hotels
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Thank Carole J
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Amherst, Ohio
Reviewed 31 January 2017

Review collected in partnership with Radisson Hotels
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Thank TFC_721
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Norfolk
Reviewed 27 January 2017

Review collected in partnership with Radisson Hotels
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Thank Peter D
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Pittsburgh, Pennsylvania
Reviewed 17 January 2017

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Taria O
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Columbus, Ohio
Reviewed 16 January 2017

I have been staying here on & off for years. There have been good years & not so much (not real consistent!)! The room was just OK cleanliness-wise. The desk was totally missed by housekeeping - spots of sticky something all over it. Bathroom sink was a very slow drain - if they cleaned it and ran water for any...

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Thank TravelScout56
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for taking time to review our hotel. I have made note of the concerns and will work to ensure these items are taken care of and corrected for the next guests. It is reviews like yours that allow us to continually improve our services. Mike Hyde General Manager Radisson Cleveland Airport

Dundee, Michigan
Reviewed 10 January 2017

Review collected in partnership with Radisson Hotels
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Thank mommac84
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Reviewed 8 January 2017

The Radisson is long past its glory days. I made the mistake of booking a room here for New Year's Eve weekend. The only positive was that the bed itself was extremely comfortable. Upon entering the room, it was so unbearably hot that I had to turn on the air conditioning for an hour. The tv remote looked like something...

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Helpful?
Thank Brighter D
Mike H, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for taking time to review our hotel. I want to apologize for your experience here at the Radisson. Please call me at your convenience so I can take care of the situation for you. I will need some additional information from you. I understood the resolution offered at check out was to your satisfaction. Again, please call me...

Victoria, Canada
Reviewed 3 January 2017

The hotel is conveniently located. Unfortunately, it was not a restful night. On the contrary, very stressful! I had big bugs in my room, I do not know what kind... cockroaches, stink bug of something like that. I killed a couple of them and took pics. I left the hotel in the middle of the night.

Review collected in partnership with Radisson Hotels
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Thank caldds
CarlsonRezidor, Online Customer Support at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for taking the time to write your review. The Radisson Hotel Cleveland Airport, OH and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Boasting an outstanding location less than 10 minutes from Cleveland Hopkins International Airport and the International Exposition Center (I-X Center), Radisson Hotel Cleveland Airport West is ideally suited for your upcoming visit. This upscale property offers you a number of convenient services, including complimentary airport shuttle service, free Wi-Fi, a Business Center and a Fitness Center. Thanks to the hotel's enviable location in North Olmsted, you'll be just minutes from top local attractions, including the Great Northern Mall and NASA's Glenn Research Center. Make your reservation online to discover what makes the Radisson one of the top hotels near the Cleveland Airport. ... more   less 

Additional Information about Radisson Hotel Cleveland Airport West

Address: 25070 Country Club Boulevard, North Olmsted, OH 44070
Region: United States > Ohio > North Olmsted
Price Range: $134 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Cleveland Airport West 3.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Radisson Cleveland Airport
Radisson North Olmsted
North Olmsted Radisson
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Questions & Answers

Questions? Get answers from Radisson Hotel Cleveland Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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