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I stayed at this hotel for 3 nights, on business.
On Saturday night a large family party stayed and occupied several rooms around and adjacent to mine. I came back at 9 pm, and found the “party” already in full swing.
I believe it was...More
Stayed here for a night while in town and I couldn't find anything to complain about . Room was clean, bathroom was clean, shower was great, bed was comfortable. The lady at the front desk (Jessica) was one of the nicest most helpful desk clerks...More
We had 3 rooms booked for a family trip. All rooms had cleaning issues: bathroom in one had URINE all over the floor (and this was after the first room they were issued had someone already checked in! Upon entering they noticed items already in...More
Had pre-booked 2 rooms weeks in advance but when we arrived at 5:30 pm, 1 room was not ready. The one staff member on the desk had to go and check several rooms before finding one down the hall that was "ready". This room had...More
Had been given a room that wasn't fully cleaned, by manager. You are not able to plug tub to take a bath, spike sticking out of it, dangerous If we brought kids. I don't wear make up and that's what is on the pictures, the...More
1 Thank Teresa V
Response from IHGService, Guest Relations Manager at Quality Inn & SuitesResponded 2 weeks ago
Dear Teresa V,
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. I apologize for any inconvenience you might have experienced....More
US$77 - US$119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Also Known As
Holiday Inn Express Cleveland Oakwood Village Hotel Oakwood Village ,