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Quail Hollow Resort, A Trademark Collection Hotel

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Traveller (55)
Room & Suite (31)
Dining (5)
Overview
  • Excellent19%
  • Very good31%
  • Average27%
  • Poor11%
  • Terrible12%
Travellers talk about
“quail”(38 reviews)
“breakfast buffet”(23 reviews)
“hot tub”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (402)
There are newer reviews for Quail Hollow Resort, A Trademark Collection Hotel
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All reviewsquailbreakfast buffethot tubindoor and outdoor poolsgolf resortfitness centerdowntown clevelandsaunagolfingniecewineriesfireplacefixturesrefrigerator
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11 - 15 of 400 reviews
Reviewed 13 March 2018

I stayed at Quail Hollow for one night and was disappointed at how run down the rooms and lobby have become. I have stayed there several times over the past 20 years and it is nothing compared to the exquisite resort it once was. The...More

Review collected in partnership with Trademark Hotels
1  Thank Missy K
Response from Jennifer P, Sales Admin at Quail Hollow Resort, A Trademark Collection HotelResponded 15 March 2018

Hello, Missy K and thank you very much for your review. I’ve brought your concerns of the pool and fitness area to the attention of our General Manager. Regarding the rest of the resort, I'm happy to say that we are currently in the process...More

Reviewed 25 February 2018

The workout facility has potential but very average equipment. Internet was slow and inconsistent with reception. The staff wonderful in the bar and restaurant as well as the front desk. Great location, great potential, but needs some work as far as updates.More

Review collected in partnership with Trademark Hotels
Thank Dan S
Response from Sean M, General Manager at Quail Hollow Resort, A Trademark Collection HotelResponded 27 February 2018

Dan, Thanks for choosing Quail Hollow resort for you most recent stay. I appreciate the positive comments about the staff. We will be completing a remodel in the coming months which should make the feel more modern and updated. Thanks, again for your business, please...More

Reviewed 17 February 2018

This hotel has a lot of promise and I'm sure that with Wyndham taking over it will get the makeover it requires to make it a first rate hotel. Rooms are reasonably sized , neat , (do not like the tiny pillows), heated pool and...More

Review collected in partnership with Trademark Hotels
Thank t0nygrey
Response from Jennifer P, Sales Admin at Quail Hollow Resort, A Trademark Collection HotelResponded 19 February 2018

Hello, t0nygrey and thank you for your review. We are all excited to become a part of the Wyndham family of hotels! I'm happy to say that we are in the process of planning some renovations in the near future. I hope you'll visit again...More

Reviewed 1 February 2018

Check in a breeze, parking free and close to doors, layout a little confusing. clean rooms, nice balcony on room. (lock on balcony door needs attention) room #241.) very inviting lobby. great breakfast (not included for an extra $13... senior discount. comfy beds. a very...More

Review collected in partnership with Trademark Hotels
Thank Eric N
Response from Sean M, General Manager at Quail Hollow Resort, A Trademark Collection HotelResponded 2 February 2018

Eric, Thanks for the feedback, we will check the balcony door. I glad you enjoyed your stay this past weekend. We hope you come back in the future. Regards,

Reviewed 30 January 2018 via mobile

As you can read in other reviews, the hotel facility is old and tired. Dated and uncomfortable mattresses that provide poor support (unless you like to bounce on springs), bathrooms have rust stains on door frames and moisture related stains on paint and caulk, and...More

Thank Jeff L
Response from Sean M, General Manager at Quail Hollow Resort, A Trademark Collection HotelResponded 1 February 2018

Jeff, I thank you for your feedback, we will be doing a rooms remodel in the next 6-9 months. My owners are committed to returning Quail Hollow to the finest full service hotel on the east side. Check us out after the remodel, I am...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Golf Course
Details
Price range
US$98 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (55)
Room & Suite (31)
Dining (5)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lauriec425
3 September 2016|
AnswerShow all 5 answers
Response from CSCfromPA | Reviewed this property |
It took us less than an hour. I don't know where Lake Erie College is
0
Votes
adnerblou
15 June 2016|
AnswerShow all 4 answers
Response from Scott F | Reviewed this property |
No they did not.
0
Votes
James M
26 August 2014|
AnswerShow all 4 answers
Response from LynnMedina | Reviewed this property |
We did the beach and the Geneva area wine country.
0
Votes
Room Tips
"Rooms on the south side are quieter"
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"Just don't come"
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"Stay in the Main Hotel only!"
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"Do not accept the room with the window with a broken seal, lookimg at a large black peaked roof obscuring..."
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