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You could get a similar room at a chain hotel for the same price, but Quail Hollow does offer some advantages. It's location is central to bike paths, golf courses and is 20 minutes from wine country. The lobby and sitting area are very nice...More
Response from Rick D, General Manager at Quail Hollow ResortResponded 13 July 2015
Thank you for taking time to fill out your Trip Advisor survey. It is vigilant guests like you who help us to constantly push to be better. I have passed your comments to the Guest Services Manager, who is making sure that each...More
I've stayed here twice before with a groupon so I received great deals and I guess over-like sub par amenities. Then my friend had her wedding here and I had to pay full
Price. Ugh. My hotel room had a clogged sink, the water pressure...More
Response from Rick D, General Manager at Quail Hollow ResortResponded 7 July 2015
I am sorry to hear about your recent stay with us. Our goal is always to WoW our guests. Thank you for taking time to share your experience so that we can correct and holes in our service plan.
This hotel is by no means a "resort." We stayed at Quail Hollow for a wedding this past weekend. While the hotel is somewhat dated, that's not the worst part...it could be seen as charming in that aspect. What is terrible is the lack of...More
1 Thank Mikmwik
Response from Rick D, General Manager at Quail Hollow ResortResponded 22 June 2015
I would like to apologize for not meeting your expectations. It is always our goal to provide excellent customer service. Thank you for letting us know where you feel we fell short of that goal so that we can learn and grow moving...More
Got the the key to the room, the room door was open with broken door knob and the pillow had a blood stain on it ( pictures were attached with the first questioner templat, this one does not ask for pictures). Told the manager, she...More
1 Thank Kevin-7811
Response from Rick D, General Manager at Quail Hollow ResortResponded 15 June 2015
Thank you for bringing this experience to our attention. We have fixed the door look thanks to you directing this to our attention. Our goal is always to make each guests stay amazing. I apologize we failed to meet your expectations.
I know you...More
I stayed in this facility 15 or 20 times though most of those visits were number of years ago. I visited this time for a conference so some of my comments probably relate not only to the hotel but also to the conference facilities.
Thank Richard H
Response from Rick D, General Manager at Quail Hollow ResortResponded 4 June 2015
Dear Richard H,
Thank you for taking time to share your experiences here at the Quail Hollow Resort. Our goal is always Guest Satisfaction. You may be interested to know that we have been recently purchased by a new company, who is as we speak,...More
US$82 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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