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All reviewshot waterthe jet expressacross the streetrooms are smallvintage hotelhistoric buildingwater runmarilyn monroequeen roomattached restaurantstay there againoff seasonvery nice stayyogurtthis past weekendthird flooran older hotel
Bob Dylan, Al Capone, a whole gang of notables have stayed here (and so did we) in a high-ceiling, immaculate room overlooking the lake through tall windows that you can actually open to collect the breeze. No plastic or wallboard here; just rock-solid hardwood bones...More
Typical older style hotel but with fabulous service. The breakfast included in the room was a great value and the staff was helpful and accommodating at every turn. The apartment suite I shared with friends was roomy and comfortable. Having a nice well priced pub...More
Response from LISA Y, General Manager at The Island House HotelResponded 19 January 2018
Thank you for taking the time to leave us some feedback. I am delighted you took pleasure in our clean hotel and guest rooms, and that we were able to make your travel experience stand out with our very friendly staff. We look forward to...More
Went down to Port Clinton, OH for my husband’s interview and found this hotel on hotels.com. The hotel is small so I do not have to walk around too much to find our room. The staff really nice. They also allow me and my daughter...More
Response from LISA Y, General Manager at The Island House HotelResponded 7 December 2017
All of us at The Island House are happy to hear that you enjoyed your recent stay with us. Thank you for taking the time to leave us a review. We all hope that you have a wonderful holiday season with family and friends, and...More
This past weekend 4 couples individually booked this hotel upon my advice & after reading their current website. We were looking forward to our planned driving route, with multiple stops, on our way northwest from the SW Cleveland suburbs. After arriving at 2:45 pm for...More
2 Thank Ava241
Response from LISA Y, Front Office Manager at The Island House HotelResponded 14 November 2017
Thank you for taking the time to leave us a review on TripAdvisor.
Your input is a very important part in helping us improve future stays for you and other guests visiting in the future.
Per your comments, we are working very hard to...More
We booked a room at the Island House because of the "supposed" amenities and because it was right across the street from Jet Express. We asked several questions of Island Hotel about Jet express. Upon arrival we were given coupons for Jet Express urns out...More
2 Thank Lori S
Response from LISA Y, General Manager at The Island House HotelResponded 3 November 2017
Thank for taking the time to share your valuable review. The experience you described are not our characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we...More