We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta ES Suites Cincinnati-Sharonville West

147 reviews
Save
Traveller (33)
Room & Suite (31)
Storyboard
Overview
  • Excellent38%
  • Very good42%
  • Average10%
  • Poor8%
  • Terrible2%
Travellers talk about
“residence inn”(33 reviews)
“front desk”(30 reviews)
“room downstairs”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Cincinnati-Sharonville West
Special Offer: Free Breakfast & Parking
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (147)Write a Review
Filter reviews
144 results
Traveller rating
55
57
15
13
4
Traveller type
Time of year
LanguageEnglish
More languages
55
57
15
13
4
Show reviews that mention
All reviewsresidence innfront deskroom downstairslower unitan extended stayaccessible roomquick checkquiet areastaff was very friendly and helpfulroad noisethe sofa bedlight sleepereat breakfastpenthousepropertyprivacyinterchange
FilterEnglish
Updating list...
1 - 5 of 144 reviews
A TripAdvisor Member
1
Reviewed 1 week ago

Best hotel at that price point in the area. Property was in excellent shape, kitchen was modern and fully functional. Had everything I needed to cook. Really enjoyed the fireplace, it was a nice extra! Very nice stay, I will be back.

Review collected in partnership with Sonesta
Thank A TripAdvisor Member
Response from Jeremy G, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded 1 week ago

Thank you for staying with us, and for your kind review. We look forward to providing you with a 5-star experience when you return.

Hotel's Favourite
Reviewed 16 May 2017

Great hotel particularly for anyone needing a handicapped accessible room. The staff was very accommodating and very nice as well. Julie was the best of a great group of people. She found empty boxes, we were able to use to help our new college graduate...More

1  Thank Berry C
Response from Jim Q, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded 6 June 2017

Thank you for sharing your great experience at the Residence Inn Cincinnati North-Sharonville. I am glad that we met your needs and exceeded your expectations. I hope we will see you again soon.

Reviewed 11 December 2017

We were planning a family reunion/Christmas party and the hotel we worked with for 3 months was bought out and closed. I turned to April Collins at ES Sonesta Cincinnati and she took such great care of us. Everything worked out great!!

Review collected in partnership with Sonesta
1  Thank Q6478UBsusand
Response from Albert W, Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded 2 weeks ago

We appreciate your business! Thank you for choosing to stay with us!

Reviewed 10 December 2017 via mobile

They let us check in early which was fabulous but man oh man....being in a lower unit is killing us with a family of unruly wild children above us that NEVER SETTLE DOWN at night. We went up to complain personally and it smelled like...More

1  Thank OH-TN-FL-Foodie
Response from Albert W, Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded 2 weeks ago

I apologize for the noise from other guest. I hope we were able to accommodate your needs by providing you another room. If you choose to stay in the future we will be more than happy to assign you a room in a more quiet...More

Reviewed 7 September 2017 via mobile

Stayed here for a soccer tourney. Very close to the mall and food. Rooms were nice . Did have a problem with the sofa bed . Staff quickly put us in a new room and were very nice . Even offered to have someone help...More

1  Thank Amy F
Response from Albert W, Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded 2 weeks ago

I apologize for the issues with the sofa bed. I am glad to hear our team was able to accommodate your needs and took great care of you. Thank you for choosing to stay with us!

View more reviews
PreviousNext
12345629
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$85 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$85 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (33)
Room & Suite (31)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Sherii J
26 July 2015|
AnswerShow all 2 answers
Response from Cindyak24 | Reviewed this property |
I'm not sure if all suites do, ours did have
0
Votes
Room Tips
"no Elevators for upper floors and some are tucked away in the back-kinda dark at night"
Read review
"We were in the back where there was nothing around it, and it was very quiet"
Read review
"Back of the hotel was loud with partying"
Read review
"Get a 2nd floor. 1st floor you hear all the footsteps from upstairs"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing