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Nice hotel located kind of in a business park. Big spacious parking lot. Upon entering the hotel the lobby is nice and big. The pool is very big also. Our room had two queens, an area with a desk, a couch, and efficiency area with...More
Our March break brought us to Cleveland Ohio. To make the best of some things we decided to locate a SpringHill Suites which once again stepped up.
The facility itself is clean organized current and up-to-date. The pool and Whirlpool, not just a hot tub,...More
The rooms were nice and clean. They have a small workout room and indoor pool. The breakfast was terrible. If you have time to go somewhere else do it. There is a bob Evans around the corner. Staff were all friendly. They charged an additional...More
Thank D P
Response from Sara C, General Manager at SpringHill Suites Cleveland SolonResponded 4 weeks ago
Thank you so much for your feedback about our property, we always love hearing from our valued guests. SpringHill Suites by Marriott actually did a breakfast refresh in the Spring of 2017 where we include oatmeal bar, fresh fruits, scramble eggs, breakfast meat, breads, juice,...More
This hotel appears to be updated just recently as it still smells new. The rooms are very nice and modern and a good size. But, usually in a suite configuration they have two TVs. in this case, they only have one serving both rooms (and...More
Response from Sara C, General Manager at SpringHill Suites Cleveland SolonResponded 9 February 2018
Thank you so much for your feedback, we always love to hear from our valued guests on how to improve our hotel. I will be sharing your feedback with our team. I would like to apologize that you had trouble with our preferred internet, we...More
We recently stayed at this hotel for my sons hockey tournament. Normally I would not think twice about a place like this Marriott is usually one of our top two choices. When we arrived the room that we were staying in had not been vacuumed....we...More
Response from Sara C, Manager at SpringHill Suites Cleveland SolonResponded 17 January 2018
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at SpringHill Suites Cleveland Solon, I sincerely apologize for falling short of not only meeting your expectations, but ours as well....More