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Courtyard Springfield Downtown

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Traveller (46)
Room & Suite (25)
Pool & Beach (3)
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Overview
  • Excellent38%
  • Very good30%
  • Average20%
  • Poor6%
  • Terrible6%
Travellers talk about
“train tracks”(12 reviews)
“light sleeper”(10 reviews)
“balcony room”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Springfield Downtown
Special Offer: Member Rates
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Offers from Courtyard Springfield Downtown
Special Offer: Member Rates
Hotel packages
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (183)
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Traveller rating
68
55
37
11
11
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Time of year
LanguageEnglish
68
55
37
11
11
Show reviews that mention
All reviewstrain trackslight sleeperbalcony roomfriendly and welcoming stafflate noticeamazing hotelfull buffeteasy parkingfull service barrooms are cleannight's sleepelectrical outletspool and hot tubthe noise levelbusiness triplounge areamini fridge
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1 - 5 of 182 reviews
Reviewed 1 week ago

This was my trip back home and I wanted to stay downtown where there were so many memories.The hotel is in a great location and brought back many past memories of how the city use to be...I loved the Lillian Gish Mural seen from my...More

Thank JuJuB45
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 3 days ago

Dear JuJuB45, We very much appreciate you staying with us and taking the time to comment. We're glad that we were able to play a small part in reliving memories. Springfield is really working on bringing back retail and residences to the downtown - we...More

Reviewed 2 weeks ago

This was a great hotel. We were helped by Hunter at the front desk who helped us get a good rate. She also gave us great suggestions for where to go. Everyone at the front desk was terrific. Andrew at the bar/bistro area was also...More

Thank kate44139
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 2 weeks ago

Dear kate44139, Thank you for taking the time to comment and rate us here on TripAdvisor. We are extremely proud of our team. I'm glad that Hunter and Andrew took such good care of you and the hotel amenities met your needs. I apologize for...More

Reviewed 27 March 2018

I was welcomed by two of the most cheerful and friendly front desk people in the industry. I was surprised by a "drawing" which gave me a full buffet-style hot breakfast the next morning. The room was immaculately cleaned, and housekeeping did more than I...More

Thank Dwarf_Cinquefoil
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 28 March 2018

Dear Dwarf_Cinquefoil, We are so happy to hear that you enjoyed your stay, from our associates to our amenities to our clean rooms. We're definitely the closest hotel to Wittenberg and we're proud to host so many of their guests. You must come back when...More

Reviewed 27 March 2018

I rate hotels as upscale, middle market and economy. I would put this at the upper end of middle market -- clean, comfortable, courteous staff with bar and restaurant. There is a street entrance, but entry from the back is better.There is a railroad track...More

Thank Oliver S
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 28 March 2018

Dear Oliver S, Thank you so much for the kind review. We give it our all to make sure we're the best at what we do - from friendliness to cleanliness to quality and taste of food. We're glad you shared your positive experience. We...More

Reviewed 17 March 2018 via mobile

Rooms were clean, beds ok comfort wise. Lounge and restaurant on site were super accommodating of dietary needs, and prices were fair. Staff was great and parking was included despite being in down town area.More

Thank Kelley M
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 19 March 2018

Dear Kelley M, Thank you for the honest feedback regarding your recent stay with us. We'll be sure to pass along the comments to the housekeeping and restaurant teams. We do our best in Mela Urban Bistro to meet everyone's dietary restrictions and if there...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Self-Serve Laundry
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$108 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (25)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
susieboone
11 May 2017|
AnswerShow all 2 answers
Response from Becky K | Property representative |
We do have a bike path adjacent to the parking lot with lots of grass for pets.
1
Vote
SwapnilKhare
29 September 2015|
Answer
Response from ConcordHospitality | Property representative |
Hi SwapnilKhare, Please contact the hotel directly with your confirmation number and we would be happy to assist you with any special requests. We look forward to hosting you. Best, Becky Krieger General Manager
0
Votes
Room Tips
"Ask for a room without and adjoining door and one at the end of the hall."
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"Balconies are worth the extra fees."
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"Balcony rooms are worth the extra money."
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"If you are concerned about train noise ask for room on other side of building."
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