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About
#2 of 19 hotels in Toledo
Location
Cleanliness
Service
Value
Renaissance Toledo Downtown Hotel is a distinctive hotel offering the perfect blend of style and comfort. Situated in Toledo, Ohio, along the Maumee River, our hotel is located in the heart of downtown just two blocks from Toledo’s main convention center. Amenities include a restaurant, a rooftop bar, a well-equipped fitness center and pet-friendly rooms.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Happy hour
Kids' meals
Wine / champagne
Rooftop bar
Tennis court offsite
Board games / puzzles
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Languages Spoken
English, Spanish
Location
74Somewhat walkable
Grade: 74 out of 100
20Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
444 North Summit Street, Toledo, OH 43604
Getting there
Car HireSee all Toledo car hire
362Reviews9Q+A49Room tips
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We had a fantastic experience at this hotel! I checked in through the app and requested a mobile key, and they actually sent my mobile key a few hours before check-in time. They were also extremely quick at responding on chat and were so lenient about emailing my Explore Discount form which was extremely helpful. Room was super clean and quiet with a nice view. Entire building felt new. The front desk associates were friendly and courteous. Complimentary bottles of water as well as ample glasses in the room. Another huge personal plus for me was that they use Aveda shampoo/conditioner/body wash. We checked in around 11:50pm and realized that the bar on the 12th floor closed at 12:00am. We were disappointed because we figured we were too late, but we went up to go check anyway. It was totally empty and all of the chairs were put up, but the bartender still poured us a quick drink (reasonably priced, too) and even gave us a complimentary breakfast coupon for the next morning (which we did not get to try this time but will definitely go next time). He mentioned that he always keeps the bar open until midnight in case there are guests who check in late, which we thought was super kind and were impressed by. All of these little positive aspects added up and confirmed to us that this will be our go-to hotel to stay at when passing through Ohio, but the experience with the bartender really topped it off.…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Valet parking is $22 at the hotel but there is a large parking garage down the street (5 min...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for two nights in March. It was relatively slow and quiet. Beds were comfortable. Hotel was quiet. Check-in was seamless but we thought it odd that no one even looked up when we passed the desk several times during our stay. A smile and an acknowledging nod would have been more welcoming than staff looking at their phones. There is an "executive lounge" that we had access to but it was unclear what was available and when. We were able to grab a bag of pretzels and water/soft drinks but the coffee machine wasn't working. Rooms were average size but bathroom was tiny and out dated. There were Aveda products in the shower and in-room coffee pods that were pretty bad. There is an in-room fridge but no microwave. We requested housekeeping for fresh towels but no one showed up. We called valet for our car and they brought the wrong car. (They brought a Mercedes...maybe we should have taken it!😂) The valet was very apologetic so no big deal. There is a restaurant on site but we didn't try it. The best thing about the hotel was the location. We could walk to the Valentine Theatre and to the Chop House for dinner. Overall, this was a great place to stay for the location but they have some bugs to work out. We'll be back in Toledo in June. Might stay there...might check out something else.…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Worth staying if you need to be downtown.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is very worn. Our first room heat didn’t work. Second room the reading light was stuck on had to unplug to turn off. Both rooms bathroom sinks scratched and stained. Bonvoy Elite breakfast was cold. Carpet stained as well. Facility has seen better days.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed at this hotel for a conference in September. In general the staff seemed very overwhelmed and service was pretty inconsistent. Dinner at the restaurant took over 30 minutes to deliver a bottle of wine with attitude as if we were a burden for ordering a bottle of wine from the wine list. It is a pretty outdated hotel with old furniture and a bit rundown. All the dirty sheets and towels lay on ground for hours in the halls which looks terrible. The lounge was very basic and clearly they are cutting corners. I had breakfast each morning at Focaccia across the street instead for better food. I booked a suite and found it interesting that the refrigerator is in the bedroom and not near the wet bar, not great for entertaining and business meetings. In general if I returned to Toldeo I'd look for a better hotel. …
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
CHAR M wrote a review Oct 2022
Coleson, Lukas and the entire valet team showed us exceptional customer service! From their greetings to their smiles made it easy for us to hand our keys over. We knew our vehicles were good hands. THANK YOU!
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Date of stay: October 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mallory Lopez, Guest Services / Front Office at Renaissance Toledo Downtown Hotel
Responded 28 Oct 2022
Great! Thank you so much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here during a conference and the hotel and restaurant staff seemed overwhelmed by the full hotel. Not that big a deal except my room was so noisy I barely slept! Every 3 minutes a loud rumbling noise came from the walls and would wake me up. I asked to be moved to another room but the front desk said all rooms sounded like that when the furnaces kick on. It sounded like I was in the engine room of a cruise ship. To top it off there were no coffee pods available except for the one in the room when you initially check in.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mallory Lopez, Guest Services / Front Office at Renaissance Toledo Downtown Hotel
Responded 3 Oct 2022
Amber, we are sorry to hear about this, please know this isn't a regular occurrence at the hotel and we apologize that it happened to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beds were comfortable. It was not clear that wi-fi was free so we did not take advantage of that. No microwave in room, fridge did not have a freezer. Ironing board and iron were provided, but no hair dryer. Weird, most people dry their hair, these days not many people iron clothes. Parking was horrible. Had to go thru underground tunnel to get to parking garage. Had to pay each time we left the garage. Not at all convenient. Maybe this is typical for downtown Toledo hotels. Convenient location but poor amenities for the price, we felt it was not worth it. Next time I would get a cheaper and more convenient hotel in the 'burbs' and tolerate the extra driving time.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Get a room in the suburbs. Not worth it here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Mallory Lopez, Guest Services / Front Office at Renaissance Toledo Downtown Hotel
Responded 12 Sep 2022
We are disappointed to hear that you had these issues at the property. We are certainly supposed to have hair dryers in each of the rooms and I will have a conversation about that. Wifi at the property is complimentary to all guests, but we do have an upgraded wifi that is not. Parking at the hotel is self parking, that you pay on your own or we have valet parking that has in an out privileges for a fee that we can add to your hotel stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Renaissance continues to be the best hotel in Toledo. Rooms are comfortable and well-appointed. As a riverfront hotel, many of the rooms have killer views of the Maumee River in downtown Toledo. However, five years into its existence, things are starting to show their age. Furniture has some scuffs and scratches. The walk-in shower has some mold and mildew around the tiles and in the corners of the shower. The sink bowl is heavily scratched. Some of the walls need fresh paint or wallpaper because of damage. Several of the electrical and USB outlets don't work. I tried multiple devices so I know it wasn't my device. No bathrobe or slippers. No newspapers. Lobby restaurant appears to be permanently closed. Rooftop bar is now the restaurant, but the menu is pretty basic. Think pizzas, burgers and salads. Front Desk could have been better. I was never addressed by name, welcomed or thanked for staying. I never received a welcome letter or any sort of information about the hotel or the local area, including the complimentary bicycles and the complimentary shuttle within the downtown Toledo area. Bonvoy elite status recognition is pretty basic. You will get a river-facing room on a high floor. That's it. The club/executive lounge is open, but the food is pretty basic. At breakfast you get assorted breakfast bread, powdered eggs, bacon, oatmeal, sugary cereal, Greek yogurt, and sliced pineapple and melon. At night, it looked like fried chicken or something like that on a skewer with assorted cheeses. That's it. Beverages are complimentary, which is nice. The two female lounge attendants (one lady's name started with A and the other started with M) were awesome. Polite, welcoming and very attentive. They do a great job. They are the epitome of who you want working in a hotel. Likewise, Austin and the entire valet parking team is superb. At five years, it's time for some fresh paint and updates to keep this the best hotel in Toledo.…
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Date of stay: September 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I checked in August 12th, checked out August 14th. I valet parked my vehicle, I was thinking, great service. My check in was seamless and extremely welcoming and friendly. I received the room key and headed to my room. I made it to the floor and was so confused as I couldn’t find my room number. The room was there, but no identifying number outside of my room…. I eventually figured it out. I was then super excited to go to the Brim House when it opened, it never opened…. DISAPPOINTED…. Later in the evening we decided to hang out in the room, I went to grab ice…. The machine did not work……. The next morning, we hoped to have breakfast at the Brim House, but no, still closed….. On check out day, I went to turn my ticket into valet parking, to find that it wasn’t truly valet. I had to carry my luggage across the street down the road to retrieve my car, yet they still charged me for VP parking.. SAD AND DISAPPOINTING…. I PAID $277 a night plus tax , + valet, etc, etc for this lack of service and amenities.…
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Date of stay: August 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mallory Lopez, Guest Services / Front Office at Renaissance Toledo Downtown Hotel
Responded 17 Aug 2022
We are truly sorry to hear that you had so many disruptions during your stay. We will work with the staff to get these issues resolved so that you don't have these issues in the future. Thank you for all of your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for a Mudhens game. The hotel is only a couple minutes away from the stadium. Too far to walk, but still only a short drive. The rooftop restaurant and bar is great! The food was good and the staff was friendly. The view isn’t too shabby either.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$160 - US$205 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioToledo
NUMBER OF ROOMS
241
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Claim Your ListingRENAISSANCE TOLEDO DOWNTOWN HOTEL: UPDATED 2023 Reviews, Price Comparison and 348 Photos (OH) - Tripadvisor
Frequently Asked Questions about Renaissance Toledo Downtown Hotel
Which popular attractions are close to Renaissance Toledo Downtown Hotel?
Nearby attractions include Imagination Station (0.10 km), Huntington Center (0.5 km), and The Valentine Theatre (0.3 km).
What are some of the property amenities at Renaissance Toledo Downtown Hotel?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Toledo Downtown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Toledo Downtown Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Renaissance Toledo Downtown Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Renaissance Toledo Downtown Hotel?
Conveniently located restaurants include The Chop House - Toledo, Brim House, and Georgio's Cafe International.
Are there opportunities to exercise at Renaissance Toledo Downtown Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Renaissance Toledo Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Toledo Downtown Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Toledo Downtown Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Toledo Downtown Hotel?
The staff speaks multiple languages, including English and Spanish.