Holiday Inn Express Toledo North, an IHG Hotel

Holiday Inn Express Toledo North, an IHG Hotel

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beds
Room & Suite (47)
Breakfast / Dining area
Dining (9)

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About

4.0
#9 of 19 hotels in Toledo
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
The Holiday Inn Express Toledo North hotel is conveniently located off I-75 and minutes from I-280, I-475 and HWY 23.Step into a warm & inviting lobby with a modern flare and enjoy a variety of amenities catering to business & leisure travelers that the Holiday Inn Express Toledo North has to offer. The hotel is well appointed with meeting space, Business Center, fitness area, guest laundry and indoor pool. Spacious rooms featuring a new contemporary design with 44in flat panel HDTV's, complimentary wired and wireless Internet access. Start your day with our signature Express Start Breakfast on the house, and spend the rest of your day enjoying local attractions like the Toledo Speedway, Toledo Zoo, Huntington Center Arena, Fifth Third Field, Toledo Museum of Art and Glass Pavilion, Valentine Theatre, Toledo Botanical Garden, Imagination Station, Hollywood Casino Toledo and an array of venues for outdoor recreation, shopping, dining and golf.Nearby Corporations include General Motors,
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Romanian

Location

5855 Hagman Road, Toledo, OH 43612
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Express Airport
28.4 km
See all flights
Detroit Metropolitan Wayne County Airport
55.9 km
See all flights
1 Attraction
within 1 kilometer
143Reviews4Q+A25Room tips
Traveller rating
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  • 14
Time of year
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Detailed Reviews
Alan S wrote a review Apr 2024
Hanover
3.0 of 5 bubbles
The hotel is away from the highway so it is quiet. The facility is in very good condition and the everything was clean. They were at capacity because of the eclipse.

I had booked a room online for Sunday night and later added Saturday night under a different reservation because it wouldn't let me modify the first registration. So I called on the way to confirm that they could link the reservations so that we wouldn't need to change rooms. No problem. Except they cancelled my Sunday night reservation at a rate of $145 and combined it with my Saturday night reservation at a rate of $355. I produced copies of my reservation and they corrected it. But really... they were going to charge me $210 more, plus taxes.

I spent a fair amount of my time working in the lobby and got to overhear a lot of conversations by the staff. They seemed polite but I got to hear quite a few conversations demeaning their guests. And they literally folded towels in the lobby on the breakfast tables.

Breakfast was okay if you timed it when they actually had it fully stocked. At one point I think it had to be 20-30 minutes for eggs to come out. No biscuits for the biscuits and gravy. Running out of bagels, and other items were rationed. I've stayed at many hotel brands and IHG hotels and have never seen anything quite like it.
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Date of stay: April 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ace43526 wrote a review Nov 2022
Fort Wayne, Indiana
+1
3.0 of 5 bubbles
The hotel room was clean, but as mentioned in other reviews the hotel rooms show some signs of wear. There was peeling paint/wallpaper in some of the corners of the bathroom. I wish there was a more comfortable chair in the room. The chair included in the room for lounging was not comfortable at all. The breakfast the first day was ok with pancakes, biscuits & gravy, sausage, muffins, etc. The second morning the pancake maker was not working properly. The indoor pool was pretty cold, but my 4-year old enjoyed it. The hotel is pretty much as far north as you can get in Toledo; only a few miles from the Michigan border. The front desk staff was always very nice and helpful. The cost of the room was pretty reasonable. These minor issues would not keep me from staying again. I would go back to this hotel if it fit into my plans. I would probably stay a little more in central Toledo on my next trip, but it has nothing to do with the quality of the hotel; just more convenient.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 15 Nov 2022
Hi Ace43526, Thank you for choosing IHG Hotels and Resorts for your accommodation needs. It's a pleasure to have you as one of our guests! We always strive to provide the best service to our guests. I'm sorry we've missed the mark. I shared this with our hotel management. I'm certain that all you've pointed out will be looked into and addressed accordingly for us to provide a better guest hotel experience. We look forward to hosting your stay again and we'll do our best to make your next visit as impeccable as possible it can be! Stay safe, Jomar M. Case Manager IHGService
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nardau wrote a review Oct 2022
Kalamazoo, Michigan
3.0 of 5 bubbles
The person at check in was cordial and gave us ideas for restaurants. The room was clean. It is an older hotel and it does show it’s wear.
Breakfast was simple we had the oatmeal, fruit, coffee which was substantial to get our day started.
The hotel is less than an hour drive to Ann Arbor and Detroit.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 13 Nov 2022
Hi nardau, Thank you for sharing your thoughts about your stay doing business with IHG. We appreciate you choosing the Holiday Inn Express Toledo North for your leisure travel. We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. It makes us happy to know that you find our team friendly and helpful. Your feedback has been documented and shared with the hotel management as a reference for improvement so we can enhance our services. Once again, thank you for the kind words of praise. We look forward to welcoming you back to our establishment. Feel free to let us know how we can make your next stay with us better than the last. Sincerely, Crisel V. Case Manager IHGService
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mmslc wrote a review Sept 2022
Salt lake City
1.0 of 5 bubbles
I stayed at the Holiday Inn Express Toledo North 09/10/2022 - 09/16/2022. I have been a loyal Holiday Inn person for over 35+ years. This location is clearly not up to the standards of the brand, The hall carpets were thread worn and loose, room carpets were stained and dirty, we had to request a hair dryer and plastic laundry bags, the face tissue (Kleenex) was empty and we were informed there were none to be found in the hotel, wall paper in bathroom was peeling, there was no bar soap in the bathroom sink and the shower bath gel dispenser was empty. In addition the bathroom had no towel racks so used towels went on the floor and had to be replaced daily. I have stayed at Motel 6s that were in better condition that this location.
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Date of stay: September 2022
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Don't stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 6 Oct 2022
Hello mmslc, We appreciate you choosing our hotel for your travel needs and leaving us a review! We aim to always provide and create quality relaxing stays for all of our guests. I'm sorry to read that we missed the mark on this occasion. I guarantee you that hotel management will give the concerns you've brought up prompt attention. I also sent you a private message to follow up and obtain more details. I hope you will consider staying with us again when you travel back to area! Many thanks, Jonathan A Case Manager IHGService
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Kenya G wrote a review Jul 2022
1.0 of 5 bubbles
A homeless woman tried to break into my room at 1:45am, I had to go to work at 4:00am, the front desk said that incident has happened before but yet nothing has stopped homeless people trying to break in the rooms, no signs of security, nothing! The breakfast bar was completely empty 2 hours before breakfast was over so I received no complementary breakfast. I asked for a late check out and at the time it was honored it at checkin. The next morning around 12pm there was a loud rude lady who was the manager screaming at me through the door asking me to leave the room abruptly because they couldn’t honor a late check out due to business reasons, she basically put me out like I was trash, I alerted front desk and nothing was done. I believe the night front desk clerk was either high or incomprehensible. This was the worst hotel stay, I asked for a full refund and haven’t heard since then
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 16 Jul 2022
Hi 594kenyag, It's a delight for us to host your stay. We appreciate you for choosing the IHG® Hotels and Resorts properties for your lodging needs. Thank you for sharing your experience. I am sorry to learn what happened during your stay. I've shared your feedback with our management team as a reference for improvements needed. I've also sent you a private message to discuss this further. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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Travis W wrote a review Mar 2024
1.0 of 5 bubbles
This Holiday Inn Express is definitely a truck stop rather than a business hotel and the staff treat it that way!

The room was dirty and clearly had not been cleaned beyond new linen on the bed before my arrival. There was food on the floor around the fridge, the desk/nightstand had food residue/cup rings all over them, the tile floor was sticky, there was hair in the shower walls, and there was dried up urine around the toilet.

The pool was disgusting. The water was so cloudy you could barely see a foot or two deep and the water smelled musty. The chemicals were severely out of balance the entire week of my stay.

The WiFi was out the last full 24 hours of my stay, which cost me valuable business productivity time.

The breakfast was ok and there was a decent small gym.

Overall this property does not meet the standards of a Holiday Inn Express and I would not recommend it to any business/family travelers. I was never asked how my stay was upon checking out by who I believe to have been the daytime manager, which just goes to show the root cause of the issues here
Read more
Date of stay: March 2024
3.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 24 Mar 2024
Hi Travis W, Thank you for your recent stay at the Holiday Inn Express Toledo North and for sharing your feedback. We appreciate you choosing IHG Hotels and Resorts for your travel needs. We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally. I have also sent a private message to obtain more details about your stay. I hope to welcome you back! Yours in Hospitality, Rosh D. Case Manager IHG Hotels and Resorts Service
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Paul L wrote a review Mar 2023
Lincoln Park, Michigan
2.0 of 5 bubbles
Admittedly they WERE doing some updating, but the 1st floor room we had was like it was from 1990. The TV we had was ridiculously small, and had no remote control in the room. The microwave was weak and had an analog timer - but none of that mattered because it was not plugged in, and I could not move the console to reach the plug. The room & bathroom were OLD. I was told the 2nd floor was all new, but all they had available was the 1st floor, however charging 2nd floor prices. Felt ripped off. If I get a room from 1990, I should get charged 1990 prices....
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Date of stay: February 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Avoid the 1st floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 24 Mar 2023
Hello Paul L, We're delighted to host your stay. We appreciate you for choosing our Brand for your accommodation needs. Thank you for the feedback. I am sorry to learn about your experience. I've shared your comments with our management team as a reference for the necessary improvements. We'll look forward to your next visit to Toledo. We promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Hotels & Resorts Service
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Unanimous wrote a review Jan 2022
+1
1.0 of 5 bubbles
This is by far probably one of the nastiest and most rundown hotels i have ever stayed at. Lobby looks good but as soon as I got my key and got in my room is where it all changed. There was pee stains all over the toilet, who knows how long they've been there as well as hair all over it. The wallpaper was coming undone and hanging around the room. The chair in the room looks like the arms had stains or something all over it. Top of TV stand had sticky stuff all over it as well as the desk in the corner. Open up the coffee pot and it was disgusting as well. And I don't feel like the area is very safe after dark. If I had rented this myself instead of my place of employment I would have left before the first night. I don not recommend staying here at all.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 23 Jan 2022
Hi mya2022, Thank you for your recent stay and for sharing your feedback. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. It is a disappointing setback that we missed the mark in ensuring the level of satisfaction and convenience every guest should expect from an IHG Hotels & Resorts property. I am sorry you found the condition of the rooms less pleasing and unclean. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. We always challenge ourselves to be better and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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Jacquelyn C wrote a review Jun 2023
South Haven, Michigan
3.0 of 5 bubbles
The bed was really comfortable. The breakfast was not stocked and out of items, not the usual fare. Our sink lever did not work and it filled up with water. Front desk personal and location good entryway smelled of fish and was dirty
Read more
Date of stay: June 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Toledo North, an IHG Hotel
Responded 7 Jul 2023
Hello Jacquelyn C, Thank you for your stay at the Holiday Inn Express Toledo North, Ohio. We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I hope you stay with us again! Best regards, Clayton G. Case Manager IHG Hotels and Resorts Service
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5WillTravel wrote a review Mar 2022
Halton Hills, Canada
4.0 of 5 bubbles
We stayed at this hotel on two different occasions in March of 2022. The staff were friendly and efficient and all three staff members we dealt with (Tina, the late night counter person, and the day manager) all went out of their way to assist us when we ran into an unrelated travel snag. They truly wanted to help us in any capacity they could - Thank you!! The rooms were clean and the breakfast hot and plentiful. We plan to make this our regular stop on our way to and from Florida.
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fredrick J asked a question Sept 2021
What’s the address
Answer from forksbabe
Toledo46 contributions27 helpful votes
5855 hagman rd
occams-razor asked a question Oct 2018
Antioch, Illinois87 contributions69 helpful votes
is the pool actually heated well enough? a recent reviewer mentioned how cold it was...thanks!
Answer from ttheis711
Waukee, Iowa47 contributions4 helpful votes
Sorry, no idea on the pool temp. as I did not use it.
scraphappy28 asked a question Mar 2017
Harrison Township11 contributions16 helpful votes
Any close by restaurants??
Answer from Dan D
Toledo, Ohio1 contribution
Hello and thank you for your inquiry. There are several fast food restaurants that include McDonalds, Arbys, Taco Bell, Wendys and Burger King with walking distance. There is Bob Evans, Applebees, Cinco d' Mayo and a sports bar, Sidelines near by. I hope this helps. Dan D GM
Answer from Karen C
Elkhorn, Wisconsin29 contributions7 helpful votes
Our room did not have one Sorry
Paul L wrote a tip Mar 2023
Lincoln Park, Michigan101 contributions42 helpful votes
2.0 of 5 bubbles
"Avoid the 1st floor."
Read full review
RFA2249 wrote a tip Sept 2022
Eugene, Oregon554 contributions181 helpful votes
1.0 of 5 bubbles
"Don't stay here"
Read full review
mmslc wrote a tip Sept 2022
Salt lake City13 contributions6 helpful votes
1.0 of 5 bubbles
"Don't stay here"
Read full review
Andy B wrote a tip Aug 2022
2 contributions
2.0 of 5 bubbles
"Inexpensive, but past it's prime, even with apparent ongoing renovation."
Read full review
MimiSkyy wrote a tip Apr 2019
Los Angeles, California17 contributions8 helpful votes
5.0 of 5 bubbles
"Free breakfast!"
Read full review
Not the right property for you?
There are more places to choose from in the Toledo area.
PRICE RANGE
S$143 - S$180 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioToledo
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS TOLEDO NORTH, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 117 Photos (OH) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Toledo North, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Toledo North, an IHG Hotel?
Nearby attractions include Toledo Speedway (0.7 km).
What are some of the property amenities at Holiday Inn Express Toledo North, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express Toledo North, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Toledo North, an IHG Hotel?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express Toledo North, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Toledo North, an IHG Hotel?
Conveniently located restaurants include Bob Evans, Subway, and Arby's.
Are there opportunities to exercise at Holiday Inn Express Toledo North, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Toledo North, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Toledo North, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Toledo North, an IHG Hotel?
The staff speaks multiple languages, including English and Romanian.
Are there any historical sites close to Holiday Inn Express Toledo North, an IHG Hotel?
Many travellers enjoy visiting Woodlawn Cemetery (7.7 km).
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