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Newer hotel; adequate rooms. Check in was slow, tedious, and even though I am a Priority Club Rewards member the older lady at the desk made me return outside in 90 degree heat to copy down my license plate number for her off my car...More
1 Thank Shan5622
Response from IHGService, Guest Relations Manager at Holiday Inn Express VermillionResponded 14 September 2016
Thank you for your review. As an IHG Rewards Club member, I appreciate you taking the time to share your experience online, and sincerely apologize for the unsatisfactory experience, particularly with the slow check-in, the level of service received, breakfast service, AC noise,...More
Let me count the ways - neither sink nor tub drain worked and we don't like to shower standing in water or brush our teeth into a filled basin. It is all alone, nothing nearby. Lousy linens, uncomfortable mattress, open door spaces to hall all...More
2 Thank user855914
Response from IHGService, Guest Relations Manager at Holiday Inn Express VermillionResponded 16 August 2016
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More
Had to stay here due to the RNC going on in Cleveland. Stayed here for seven nights. Checkin was slow and took about 15 minutes. Would not allow me to check out the night before, even though I was not coming back to the hotel....More
Response from HIXVERMILION, General Manager at Holiday Inn Express VermillionResponded 25 July 2016
Thank you for taking the time to review your stay with us. We appreciate all guest feedback. We are sorry that your stay was only average. If you would like to contact me to discuss your stay in more detail, I welcome your call or...More
We stayed here on Saturday, July 2nd. The pool was dirty...you could scrape scum off the sides. Our alarm clock was not plugged in so therefore we had to move the mattress out to access the plug-in and it was dirty behind there; don't think...More
1 Thank Melinda I
Response from IHGService, Guest Relations Manager at Holiday Inn Express VermillionResponded 29 July 2016
Dear Melinda J,
Thank you for choosing to stay with us and submitting your review. I am pleased to note that you liked the breakfast option. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just...More
My wife and I stayed here while visiting relatives and it was just ok. The mattress was not very comfortable and we both woke up sore. It is clean and the staff is very friendly. We didn't take advantage of the breakfast so I can...More
US$136 - US$220 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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